Hays Travel - Heather Currie Reviews 

244
TrustScore 5 out of 5

4.9

Personal Travel Consultant Heather Currie, EH32 Prestonpans, GB


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Rated 5 out of 5 stars

Heather was excellent again. The holiday booking and my requests to change a few things were dealt with quickly and with a friendly attitude. She is happy to discuss destinations, options and her exp... See more

Rated 5 out of 5 stars

With first enquiring about the cruise, to booking, the help I received from Heather was very informative, and knowing she is only a phonecall away if I have any more queries is very reassuring. I hav... See more

Rated 5 out of 5 stars

Heather at Hays is fantastic. We have now booked 5 holidays with her. She is responsive, friendly, knowledgeable and no question goes unanswered. Whether we ask her to find us something with very litt... See more

Company replied

Rated 5 out of 5 stars

Very easy to book as Heather explained everything in detail.Found the whole booking experience a lot easier dealing with her than in the travel agents shop when booking a cruise for July . Won’t hesit... See more

Company replied


Company details

  1. #21 of 206 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 36 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 101 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Heather Currie, EH32, Prestonpans, United Kingdom

  • 01875 577008

4.9

Excellent

TrustScore 5 out of 5

244 reviews

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4.9

All reviews

(244)

119,160 reviews in the last 12 months

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Rated 5 out of 5 stars

Heather was brilliant from initial…

Heather was brilliant from initial contact all the way to booking very knowledgeable and extremely helpful

5 August 2025
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Reply from Hays Travel - Heather Currie

Thank you Georgia.Glad to have assisted with your villa holiday.Your kind review is very much appreciated.Heather

Rated 5 out of 5 stars

Outstanding focus, guidance & positivity

Thank you so much Heather Currie at Hays travel for your help in booking the our next cruise.

Your personal focus, guidance, advice and positivity is why we're now booked four cruises with you. Outstanding service. Thanks again for making our holiday memories.

24 July 2025
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Reply from Hays Travel - Heather Currie

Thank you Nicole & Martin this is much appreciated and it really is my pleasure to help assist with your cruise holidays.Heather

Rated 5 out of 5 stars

Heather is fab at what she does

Heather is fab at what she does - always takes the time to find out what it is your looking for then will go above and beyond to find that for you .

10 July 2025
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Reply from Hays Travel - Heather Currie

Thank you very much Michelle for the kind review!Really appreciate it and always glad to help.Heather

Rated 5 out of 5 stars

As always 5 stars

As always, Heather is a pleasure to deal with, makes the process seamless and nothing is a bother.

1 July 2025
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Reply from Hays Travel - Heather Currie

Thank you Gordon!Very much appreciate you booking your next trip with me.Heather

Rated 5 out of 5 stars

Great experience

Great deal, very knowledgeable about the cruise and booked with no hassle

25 June 2025
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Reply from Hays Travel - Heather Currie

Thank you for booking your next cruise with me.Much appreciated.Heather

Rated 5 out of 5 stars

Heather was great

Heather was great, really friendly and got the booking done very quick.

24 June 2025
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Reply from Hays Travel - Heather Currie

Thank you Kylie for the kind review.Much appreciated.Heather

Rated 5 out of 5 stars

So easy to book and Heather was very…

So easy to book and Heather was very knowledgeable about everything. She managed to get us great flight times and had lots of patience trying out different upgrades etc.

16 May 2025
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Reply from Hays Travel - Heather Currie

Many thanks for booking your holiday with me.Heather

Rated 5 out of 5 stars

5 star service

Heather has been amazing in every way throughout the whole booking process and I will not hesitate to use her again and recommend her to all my friends

6 March 2025
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Reply from Hays Travel - Heather Currie

Thank you for the kind review!Heather

Rated 5 out of 5 stars

As always got given good information

As always got given good information. All details were processed for us and holiday booked quickly. Heather was very helpful and went above and beyond.

29 April 2025
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Reply from Hays Travel - Heather Currie

Many thanks for the kind review.Glad to have helped with getting your cruise booked.Heather

Rated 5 out of 5 stars

Amazing customer service

When booking for my cruise Heather is very helpful explains different rooms, and just overall helpful as I have no idea about cruise ships, my booking was very smooth and I felt very comfortable throughout the entire booking

27 April 2025
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Reply from Hays Travel - Heather Currie

Thank you Nicola!Much appreciated.Heather

Rated 5 out of 5 stars

Highly recommended!

Heather Currie was very friendly and knowledgeable, she really made me feel comfortable with booking my first cruise. Heather didn't mind taking the time to answer all my questions and the booking process was really easy. I look forward to booking my next holiday soon!

1 May 2025
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Reply from Hays Travel - Heather Currie

Many thanks for booking your cruise holiday with me.Heather

Rated 5 out of 5 stars

Heather was very helpful such a lovely…

Heather was very helpful such a lovely person, answered any questions I asked.
Booking was easy and talked me through everything .

1 May 2025
Hays Travel - Heather Currie logo

Reply from Hays Travel - Heather Currie

Many thanks for booking with me.Much appreciated.Heather

Rated 5 out of 5 stars

Fabulous

My experience with heather Currie at hays was very very good , completely fuss free , very knowledgeable on cruises and holidays all round , easy to chat with and nothing was too much bother
Highly recommend, she made the process enjoyable

26 March 2025
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Reply from Hays Travel - Heather Currie

Ahh many thanks for the kind review.Glad to have helped.Heather

Rated 5 out of 5 stars

Amazing travel agent, 100% recommend to anyone

Heather was very patient while i asked several questions about the holiday, very knowledgeable about the destination and hotel i am going to in dubai, was very good at communicating and keeping me up to date throughout the booking process, would definitely recommend to anyone.

12 March 2025
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Reply from Hays Travel - Heather Currie

Ahh Gemma that's very kind.Thank you and glad to have helped sort this holiday for you.Heather

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