Heather was excellent again. The holiday booking and my requests to change a few things were dealt with quickly and with a friendly attitude. She is happy to discuss destinations, options and her exp... See more
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With first enquiring about the cruise, to booking, the help I received from Heather was very informative, and knowing she is only a phonecall away if I have any more queries is very reassuring. I hav... See more
Heather at Hays is fantastic. We have now booked 5 holidays with her. She is responsive, friendly, knowledgeable and no question goes unanswered. Whether we ask her to find us something with very litt... See more
Company replied
Very easy to book as Heather explained everything in detail.Found the whole booking experience a lot easier dealing with her than in the travel agents shop when booking a cruise for July . Won’t hesit... See more
Company replied
Company details
- #21 of 206 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Heather Currie, EH32, Prestonpans, United Kingdom
- 01875 577008
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Heather was brilliant from initial…
Heather was brilliant from initial contact all the way to booking very knowledgeable and extremely helpful

Reply from Hays Travel - Heather Currie
Outstanding focus, guidance & positivity
Thank you so much Heather Currie at Hays travel for your help in booking the our next cruise.
Your personal focus, guidance, advice and positivity is why we're now booked four cruises with you. Outstanding service. Thanks again for making our holiday memories.

Reply from Hays Travel - Heather Currie
Heather is fab at what she does
Heather is fab at what she does - always takes the time to find out what it is your looking for then will go above and beyond to find that for you .

Reply from Hays Travel - Heather Currie
As always 5 stars
As always, Heather is a pleasure to deal with, makes the process seamless and nothing is a bother.

Reply from Hays Travel - Heather Currie
Great experience
Great deal, very knowledgeable about the cruise and booked with no hassle

Reply from Hays Travel - Heather Currie
Heather was great with us booking our…
Heather was great with us booking our holiday, she had a lot of knowledge, advice. Great service

Reply from Hays Travel - Heather Currie
Heather was great
Heather was great, really friendly and got the booking done very quick.

Reply from Hays Travel - Heather Currie
Heather made the whole experience of…
Heather made the whole experience of booking our holiday so easy. Would definitely recommend Heather.

Reply from Hays Travel - Heather Currie
So easy to book and Heather was very…
So easy to book and Heather was very knowledgeable about everything. She managed to get us great flight times and had lots of patience trying out different upgrades etc.

Reply from Hays Travel - Heather Currie
5 star service
Heather has been amazing in every way throughout the whole booking process and I will not hesitate to use her again and recommend her to all my friends

Reply from Hays Travel - Heather Currie
As always got given good information
As always got given good information. All details were processed for us and holiday booked quickly. Heather was very helpful and went above and beyond.

Reply from Hays Travel - Heather Currie
Amazing customer service
When booking for my cruise Heather is very helpful explains different rooms, and just overall helpful as I have no idea about cruise ships, my booking was very smooth and I felt very comfortable throughout the entire booking

Reply from Hays Travel - Heather Currie

Reply from Hays Travel - Heather Currie
Highly recommended!
Heather Currie was very friendly and knowledgeable, she really made me feel comfortable with booking my first cruise. Heather didn't mind taking the time to answer all my questions and the booking process was really easy. I look forward to booking my next holiday soon!

Reply from Hays Travel - Heather Currie
Got a good deal from Heather for our…
Got a good deal from Heather for our upcoming cruise. Explained everything in detail

Reply from Hays Travel - Heather Currie
Heather was very helpful such a lovely…
Heather was very helpful such a lovely person, answered any questions I asked.
Booking was easy and talked me through everything .

Reply from Hays Travel - Heather Currie
Using Heather time after time gives us piece of mind
Heather knows our family well now regarding our holiday requirements and was able to get us booked quickly and efficiently

Reply from Hays Travel - Heather Currie
Fabulous
My experience with heather Currie at hays was very very good , completely fuss free , very knowledgeable on cruises and holidays all round , easy to chat with and nothing was too much bother
Highly recommend, she made the process enjoyable

Reply from Hays Travel - Heather Currie
Amazing travel agent, 100% recommend to anyone
Heather was very patient while i asked several questions about the holiday, very knowledgeable about the destination and hotel i am going to in dubai, was very good at communicating and keeping me up to date throughout the booking process, would definitely recommend to anyone.

Reply from Hays Travel - Heather Currie
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