Hays Travel - Hexham Reviews 

Saw Tom at your Hexham shop again on Monday morning to look at short Med cruises after dates for hotel stays from earlier searches and visit did not work out for us. Given excellent advice and options went home to research further. During this research on my laptop a box popped up with details of a holiday and hotel we had fancied but was then not available earlier for our dates. Now it was - rang Hays Hexham immediately, spoke to Tom again and got it all booked. Simple quick easy and a lovely holiday to look forward to!

Great service. Helpfulness and effort as always, outstanding.

As always a fantastic service from the super team at Hay's Travel in Hexham.

The staff were very, very professional and very very knowledgeable and could not do enough to help us can’t recommend them enough the young lady who dealt with our inquiry was called Stephanie and she was outstanding

Fantastic service from hexham hays travel centre
Very straightforward nice and easy
Got sorted and booked quick

Karen arranged everything for us and despite the branch being busy, we were not rushed and the service is marvellous.

Joe was great very knowledgeable and helpful spent time showing me lots of different options and reassured me about a first time cruise x Thanks Joe

Joel - Hays Hexham, was incredibly helpful, I booked the break within half an hour.

We received excellent service; we were shown a range of options and everything was done in a friendly, professional and efficient manner.

Fantastic service

Everything as usual went smoothly

You are always greeted with a smile when you enter the Hayes office in Hexham. It's a sign the staff enjoy their job nothing is a bother, I got a new app downloaded for Ryan Air and my booking updated for me. The service didn't stop there, if I wanted to pop in a couple of days before I travelled my boarding passes would be downloaded for me. Being a pensioner has some advantages.

I recently booked a holiday through Thomas, at Hays Travel in Hexham and I couldn't be happier with the service I received. From the start, he and Karen were incredibly helpful, providing a wide range of holiday options and offering expert advice to help me find the perfect trip.

What really stood out was the excellent customer service. Even while we were away, Thomas was available to help with a query.

The entire booking process was smooth, stress-free, and I was really pleased with the price and value of the holiday we booked. I've always tended to book my holidays direct, but after this experience, I'll definitely be be back to book our next holiday.

I would highly recommend Hays Hexham to anyone looking for a travel agent who genuinely goes the extra mile.

⭐️⭐️⭐️⭐️⭐️ Highly recommended!

Excellent service as always by Karen at Hexham,

Managed to book a holiday at our preferred destination at a time which suited us many thanks Karen

Karen was absolutely great helping us confirm our holiday with all our extras requested, and a full explanation of our paperwork

Great service always happy to help and a very warm welcome .😊