Hays Travel - Hexham Reviews 

Couldn't be more helpful, answered all my questions, very polite young man. Tom went through everything that I needed to know would definitely recommend Hays Travel Hexham

Smiley efficient service which we’ve come to expect from Hays Travel

karen listened to everything we said wed like and was v patient in helping us book our holiday

Popped in to book a cruise, very professional experience, and a great price we were happy with , thank you .

We were assisted by Karen who was both professional and friendly . She booked a holiday for us and helped us arrange Special assistance at the airport . We were very thankful to her

The staff r absolutely brilliant they really help u

Fabulous Tom and team don’t go anywhere else to book a holiday

Karen was very friendly and made us feel welcome. She was also very knowledgeable in what were our travel requirements, and made all the necessary bookings we needed.

Good information given

Once again Excellent service from the staff at Hexham branch. All the staff are lovely and helpful but especially Karen the assistant manager. All our questions were answered in a pleasant and professional manner. Nothing was a bother. That's why we continue to return time after time. Definitely would recommend to people.

Friendly and competent advice, hassle free booking. All staff equally helpful.
I highly recommend the service offered by Hayes at the Hexham office

Both Scarlett and Tom worked well together to put together our 2 centre trip to Portugal.

The manager Tom, and all of the staff in the Hexham store are brilliant! They are professional, very friendly and approachable. Nothing is too much trouble for them! As customers we felt fully informed of what we were booking.
We will definitely be returning to the store for future holidays and would highly recommend this store to others.

Great staff very knowledgeable. Easy to book a holiday.

The staff at hexham were welcoming, listened to us and quickly found us a holiday we were pleased with. We really feel we can trust the staff at Hays Travel to do their best for us.

The staff in Hays, are always very friendly and helpful. They are efficient, at sorting out the holidays, that suit you.
Scarlett, has been, very helpful and efficient, at booking our: Rockies, Rail & Alaskan Cruise, for September, 2026.

Tom was extremely helpful and after viewing several options was able to secure a holiday package that meet our needs and at a competitive price

Great team with lots of useful knowledge about potential cost pressures for forthcoming holidays etc.
Will always use Hays in Hexham as nothing is too much trouble.

Very friendly to us and our dog. Very efficient, explained clearly. And a cuppa!