Hays Travel - Kath Mcdonald Reviews 

Kath was brilliant, very friendly and helpful customer service. Offered loads of payment options for us. We booked it straight away.
No hassle, quick and simple.

Excellent support and expert advice by Kath Mcdonald at Hays Travel in Sunderland! Kath went to great lengths in finding the perfect family holiday for our requirements and budget! Very grateful for all her help!

Kath was amazing! Incredibly helpful with her knowledge of best weather for time of year, to hotels that would suit the needs of my family, theres a 8 year gap between my children. So finding something for everyone can be difficult, it wasnt however for Kath.
After a chat she had me and my family sussed out and I feel on her recommendation we have booked our perfect break. Thanks Kath for all your help.

Great response and amazing customer service from Kath.

As usual the service we received from Kath was first class and nothing was an issue

Kath was great, made booking a holiday easy, no hassle, was a smooth back and forth exchange resulting in a massive saving and quick holiday booking. Will be using kath for all my trips

This is the 3rd holiday booking with Kath very knowledgeable & understanding very pleasant,this is why we booked again with Kath.

Great service from start during and end of our trip x so much so we have 2 further holidays booked with Kath superb x

My booking was straight forward all details sent straight away very helpful

Kath was super helpful and patient to help us find exactly what we wanted within our budget

Kath is a lovely woman and was very helpful with booking our holiday and had lots of patience with me cos we kept changing dates and other people kept dropping out so had to change everything. So thank you kath 5 stars from me.

Kath is the best! Went above expectations ❤️

Kath was so helpful in arranging a multi stop holiday to Thailand, she took on board all our needs and wishes and I think she’s come up with something really special tailored to us. It must have taken some working out with multi destinations, flights, hotels and transfers. The knowledge that Kath has with her experience is worth a phone call to her, she isn’t pushy and she will tweak it, always happy to answer questions you may have. I can’t wait for our dream holiday.

Kath was so friendly and very helpful! Made my cruise booking so easy and simple 😊

Amazing service, very personal, lots of choices.
Highly reccommend xx

Amazing booking experience

Kath was excellent when booking my hotel. She explained everything very clearly regarding my options so I could choose the best place for me

Great servie despite the trounles in Far East Guide very thorough. My only criticism would be that it was too busy , no time to relax or buy souvenires. Comfort breaks were too hectic to even get a coffee. Sites were good Drivers and guides excellent. But would hesitae to go with Titan again just because of the rushed atmosphere. Door to door pickup was the key for me as I hat airports. But other excursions have been more relaxed. This was definately a tour not a holiday 9 out of 10 from me.

Kath McDonald from Hays 11 out of 10

Another great experience with Kath she never fails to meet my very specific requirements

We had a fantastic experience booking our holiday. Communication was excellent throughout, with quick responses and helpful updates. She found us a great deal and made the whole process smooth and stress-free. I would definitely recommend her and will be using her again in the future.