Girls are always glad to see you nothings ever to much trouble. The shop has a gorgeous atmosphere its like a little family. Genuinely wouldn't go anywhere else to book our holidays. Sam in the kirkby... See more
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See what reviewers are saying
Amazing experience in hays travel Kirkby Wasn’t sure what hotel to book the knowledge from Sam helped me so much booking my holiday helped me loads x
Company replied
I was extremely happy with Charlotte at the kirkby shop. She was extremely helpful & professional. She spent time & patience getting me the right holiday .I would highly recommend her & this shop to... See more
Company replied
Another great service. Second time a group of us has booked through The Lovely Lucy! We tell her the destination & dates and she delivers every time & bearing in mind she has to accommodate differen... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
19 St. Chad's Parade, L32 8RD, Kirkby, United Kingdom
- 01514386596
4.9
Excellent
958 reviews
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Staff very knowledgeable and friendly
Staff very knowledgeable and friendly
Booked in minutes
26 April 2026
Reply from Hays Travel - Kirkby
We appreciate you taking the time to leave us such a lovely review. We are so glad to hear that our staff were helpful and efficient.
Thanks
Hays Travel Kirkby
Reply from Hays Travel - Kirkby
We appreciate you taking the time to share your experiences with our team. we are so glad to hear that we consistently provide amazing service.
Thanks
Hays Travel Kirkby
Reply from Hays Travel - Kirkby
Thanks so much if you need anything else from us just pop in & see us . Thanks Hays Travel Kirkby
Reply from Hays Travel - Kirkby
We are so glad you found our staff friendly and professional; thank you for your review!
Thanks
Hays Travel Kirkby
Your colleague Nicky was very helpful…
Your colleague Nicky was very helpful When through everything clearly All done very pleasantly
Told me what happens next and when to bring passports in
A lovely atmosphere in shop
17 April 2026
Reply from Hays Travel - Kirkby
So glad you had a wonderful experience in store and glad you received all the information needed
Thanks
Hays Travel kirkby
Sam from Kirkby Hays Travel was…
Sam from Kirkby Hays Travel was outstanding as always. Very knowledgeable and went above and beyond as usual.
17 April 2026
Reply from Hays Travel - Kirkby
Always here to help , so glad you got all the knowledge you need to know
Thanks
Hays Travel Kirkby
Spoke to Nikki…
Spoke to Nikki who took all my details and what I was looking for. She came with a few options. Explained everything and I was so happy that she had listened to what we wanted. So I was very happy and booked our next adventure to Crete on Nikki’s recommendation!! A credit to the company. I will definitely be back to speak to Nikki when we need our next holiday.
8 April 2026
Reply from Hays Travel - Kirkby
we're so happy that we can help you organise your trip to Crete. Knowing that our suggestions satisfied your needs and We appreciate your nice remarks and hope to assist you on your upcoming travels.
Thanks
Hays Travel Kirkby
as usual friendly and helpful staff…
as usual friendly and helpful staff cannot fault the staff
9 April 2026
Reply from Hays Travel - Kirkby
glad to hear we could of been of help, hope to see you soon and enjoy your upcoming holiday
Thanks
Hays Travel Kirkby
Hungary hol
I wasn’t sure if Hays travel could arrange our travel. They were first class.
26 March 2026
Reply from Hays Travel - Kirkby
Always here to help for any enquiry and glad we found what you was looking for
Thanks
Hays Travel Kirkby
Suzy J
Made up with my 2 holidays, booked with the lovely Samantha.
Couldnt do enough for me
Went above and beyond to find me the best deals!
1 April 2026
Reply from Hays Travel - Kirkby
We love hearing your feedback and so happy we was able to find two holidays for you and hope to see you in store soon
Thanks
Hays Travel Kirkby
Reply from Hays Travel - Kirkby
Happy to hear we were so helpful , we appreciate your review
Thanks
Hays Travel Kirkby
Staff were friendly and very helpful
Staff were friendly and very helpful. Went through lots of different options and helped find the right deal for us
23 March 2026
Reply from Hays Travel - Kirkby
We appreciate you taking the time to leave us such a wonderful review! We're so happy to hear that our staff were helpful in finding the right deal for you .
Thanks
Hays Travel Kirkby
Absolutely fabulous service done and…
Absolutely fabulous service done and dusted very nicely
22 March 2026
Reply from Hays Travel - Kirkby
Hope to see you in store again soon and glad you got everything sorted for you holiday
Thanks
Hays Travel Kirkby
Brilliant staff and relaxed atmosphere
Charlotte was patient and very professional, all the staff made us feel comfortable and relaxed whilst we looked to get our holiday as we requested it.
27 March 2026
Reply from Hays Travel - Kirkby
We appreciate you taking the time to leave us a review. We're so happy to hear that you felt comfortable and relaxed while planning your holiday with us.
Thanks
Hays Travel Kirkby
Pleasant helpful polite service with a…
Pleasant helpful polite service with a smiile welcoming
19 March 2026
Reply from Hays Travel - Kirkby
Thank you so much for your lovely review and hope to see you in store soon, very appreciate you took the time to leave us the review
Thanks
Hays Travel Kirkby
Very good holiday package very pleased…
Very good holiday package very pleased with what we got and Sam was very professional
30 July 2025
A fantastic service!
A fantastic, easy to use service! I messaged the team on Facebook and received a response almost instantly! The team were lovely and helpful. I couldn’t have asked for a better service.
22 March 2026
Reply from Hays Travel - Kirkby
We're happy to hear that you had such a fantastic and easy experience. It's great to know our team was helpful and responsive on Facebook. Thank you for your positive feedback.
Thanks
Hays Travel Kirkby
Reply from Hays Travel - Kirkby
We're so happy we could provide helpful, assist you in planning a great holiday.
Thanks
Hays Travel Kirkby
The young lady charlotte that served us…
The young lady charlotte that served us was very good at her job an very helpful in booking it
20 March 2026
Reply from Hays Travel - Kirkby
We're happy to hear that our team member was helpful in booking your travel arrangements.
Thanks
Hays Travel Kirkby
Reply from Hays Travel - Kirkby
We appreciate you choosing us for your multi-centre holidays. It's great to know we can assist with what you was looking for.
Thanks
Hays Travel Kirkby
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