Hays Travel - Lymington Reviews 

445
TrustScore 5 out of 5

4.9

36 High Street, SO41 9AF Lymington, GB


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Rated 5 out of 5 stars

Excellent experience, simple, clear and such a lovely lady Laura ( Lymington) branch. Trusted company to look after us if there is an issue.

Company replied

Rated 5 out of 5 stars

Chris our advisor was very patient with all our needs - he did not make us feel rushed or pressured - we were happy with our initial visit and booking. After booking we have had regular communicatio... See more

Company replied

Rated 5 out of 5 stars

Your rep Catherine Asstant Manager very helpfull tring different options and Airlines from Southampton to Glasgow trying to find the best price by going different routes my final choise was with Easy... See more

Company replied

Rated 5 out of 5 stars

Chris was very helpful in finding us the holiday we wanted. He kept us informed throughout the process so many thanks.

Company replied


Company details

  1. #21 of 206 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 36 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 101 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 36 High Street, SO41 9AF, Lymington, United Kingdom

  • 01590 679411

4.9

Excellent

TrustScore 5 out of 5

445 reviews

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4.9

All reviews

(445)

119,160 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly & helpful

Very friendly, very helpful. Nothing seemed too much trouble. Would recommend

27 July 2024
Hays Travel - Lymington logo

Reply from Hays Travel - Lymington

Thank you very much for taking the time to review the service received and for your kind words, Laura

Rated 5 out of 5 stars

As ever

As ever, Catherine goes out of way for us. BRILLIANT.

26 July 2024
Hays Travel - Lymington logo

Reply from Hays Travel - Lymington

Thank you for your kind words we are glad we can help you.
Kind regards
Lymington

Rated 5 out of 5 stars

We got all the information we required…

We got all the information we required to book this holiday with confidence

21 July 2024
Hays Travel - Lymington logo

Reply from Hays Travel - Lymington

Thankyou very much for your kind review! We are glad we could help with confirming your holiday plans
Kind regards Mia

Rated 5 out of 5 stars

Very good

Really helpful

16 July 2024
Hays Travel - Lymington logo

Reply from Hays Travel - Lymington

Thankyou so much for your kind review! I am glad we could get your travel plans confirmed!
Kind regards Mia

Rated 5 out of 5 stars

Internal Flight Booking

Was expecting to have to go into the shop to book and was very pleased it could be handled by phone. Every person I spoke to was efficient, professional and cheerful. My travel arrangements were booked promptly and completely as requested. Catherine phoned back to confirm arrangements or query requirements very quickly. Am very satisfied with service.

15 July 2024
Hays Travel - Lymington logo

Reply from Hays Travel - Lymington

Thank you for your kind words and for choosing to book with us. We are thrilled to hear that you found our phone booking process efficient and easy. We appreciate your feedback and are glad you are satisfied with the service you received.

Kind regards
Lymington

Rated 5 out of 5 stars

Very helpful and courteous

Very helpful and courteous and communicated efficiently

12 July 2024
Hays Travel - Lymington logo

Reply from Hays Travel - Lymington

Thankyou very much for your kind review! I'm glad we found the right thing for you and it was a pleasure confirming your holiday plans
Kind regards Mia

Rated 5 out of 5 stars

Excellent all round

Excellent responsive service from the Lymington branch both through email & phone calls

10 July 2024
Hays Travel - Lymington logo

Reply from Hays Travel - Lymington

Thankyou so much for your lovely review! I hope we can help with any of your future travel plans Kind regards
Mia

Rated 5 out of 5 stars

Quick service

Quick service. friendly and efficient. All rlevant information given.

4 July 2024
Hays Travel - Lymington logo

Reply from Hays Travel - Lymington

Thank you for your kind words. We're glad you found our service quick, friendly, and efficient.

Kind regards
Lymington

Rated 5 out of 5 stars

Laura was very helpful and explained…

Laura was very helpful and explained everything to me

3 July 2024
Hays Travel - Lymington logo

Reply from Hays Travel - Lymington

We're so glad to hear that you had a positive experience. We appreciate your kind words about Laura's helpfulness.

Kind regards
Lymington

Rated 5 out of 5 stars

Travel consultant

Travel consultant Mia, very helpful and informative. We gave our requirements to her and she found the perfect holiday for us ! Very efficient. Thank you. June & martin

27 June 2024
Hays Travel - Lymington logo

Reply from Hays Travel - Lymington

Thankyou for your lovely review! It was great meeting you both and I'm glad we found the right holiday for you. Kind regards Mia

Rated 5 out of 5 stars

Liam provided a great service and…

Liam provided a great service and answered all of our questions. He had good knowledge of the cruise as it was based on his personal experience

15 June 2024
Hays Travel - Lymington logo

Reply from Hays Travel - Lymington

Thank you for your kind words. Its much appreciated I'm glad we can help.

Kind regards
Liam

Rated 5 out of 5 stars

Our experience was excellent from start…

Our experience was excellent from start to finish. Catherine was friendly, well- informed and helpful. My wife and I felt entirely comfortable with her advice and suggestions, as we were last year when she arranged our visit to San Francisco.
John and Elisabeth Peters

20 June 2024
Hays Travel - Lymington logo

Reply from Hays Travel - Lymington

Thankyou very much for your kind review! It is very much appreciated and it was a pleasure confirming your travel plans! Kind regards Catherine

Rated 5 out of 5 stars

Catherine was great as usual

Catherine was great as usual

19 June 2024
Hays Travel - Lymington logo

Reply from Hays Travel - Lymington

Thank you very much for your kind review it is much appreciated. Kind regards Catherine

Rated 5 out of 5 stars

Excellent service

Excellent service, as usual!

16 June 2024
Hays Travel - Lymington logo

Reply from Hays Travel - Lymington

Thankyou very much for your kind review! It was a pleasure helping confirm your travel plans
Kind regards
Mia

Rated 5 out of 5 stars

I have used Hayes before and are always…

I have used Hayes before and are always as helpfull I had a lovely girl called Mia , nothing us to much trouble and being a solo traveler I need help .

15 June 2024
Hays Travel - Lymington logo

Reply from Hays Travel - Lymington

Thankyou very much for your kind review it is much appreciated! Happy to help you with your travel plans. Kind regards Mia

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