Staff very welcoming on arrival. Prepared to listen and understand our specific requirement needs and wants and dealt with efficiently and took into account our comments and observations.Highly recomm... See more
Company replied
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See what reviewers are saying
My Wife and I called into Hayes Macclesfield, We were greeted by Claire, very friendly polite,Though the holiday we wanted had sold out ,Claire took the time and trouble to find us another alternati... See more
Company replied
Being an elderly solo traveller l do need a lot of help when choosing a suitable holiday and as usual l didn’t have to worry as l got all the help l needed. The lady l saw was called Claire and apart... See more
Company replied
We asked Hays Travel to investigate, recommend and book our Honeymoon. We had an idea of what we wanted to see and do on our holiday to Tasmania, but we're open to suggestions to make our honeymoon sp... See more
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Company details
- #22 of 203 best companies in Travel agent
- #7 of 38 best companies in Cruise agency
- #9 of 53 best companies in Cruise Travel Agency
- #6 of 34 best companies in Cultural tours provider
- #3 of 34 best companies in Currency exchange service
- #10 of 97 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
48 Mill Street, SK11 6LT, Macclesfield, United Kingdom
- 01625 839874
5.0
Excellent
819 reviews
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Reply from Hays Travel - Macclesfield
Thanks Ray, always lovely to see you in store! see you soon :-)
A good service listened to what I…
A good service listened to what I wanted and helped me to find and book
17 May 2026
Reply from Hays Travel - Macclesfield
Thank you for taking the time to leave a review! I hope you have a fab holiday! Emily :-)
Reply from Hays Travel - Macclesfield
Thank you for booking with us again, its always a pleasure to see you in store :-) Fran
The agent really worked hard to find us…Great service and a pleasure to de with.
The agent really worked hard to find us a cruise,she was amazing and very helpful. She explained everything we needed to know ,she was very,very patient! Thank you,Fran .(at the Macclesfield branch.)
23 May 2026
Reply from Hays Travel - Macclesfield
Thank you so much for the lovely review, I'm glad we managed to find you what you wanted :-) Fran
Reply from Hays Travel - Macclesfield
Thank you for taking the time to leave us a 5* review, it was a pleasure to book your holiday, Poppy :)
Excellent service
The Travel Advisor was extremely friendly and very helpful. Found me a good holiday. Excellent service
22 May 2026
Reply from Hays Travel - Macclesfield
Thank you for your lovely 5* review David and for booking with us, see you soon, Ruby :)
Always exceptional service
Always a brilliant service. All the team in Macclesfield exceed expectations every time!
14 May 2026
Reply from Hays Travel - Macclesfield
Thank you for leaving me a lovely review Kathy and for always booking your holidays with us, see you soon, Ruby :)
First class service and satisfaction
Staff very welcoming on arrival. Prepared to listen and understand our specific requirement needs and wants and dealt with efficiently and took into account our comments and observations.Highly recommend with regard to all aspects of the service. Our holiday has been booked and look forward to reporting again and reviewing on return from our trip
20 May 2026
Reply from Hays Travel - Macclesfield
Thank you so much for taking the time to leave me such a lovely review and for booking with me! I hope you have a lovely time in Greece, Fran 😊
I have used Hays Travel in Macclesfield…
I have used Hays Travel in Macclesfield for nearly 10 years and have always been well looked after.
20 May 2026
Reply from Hays Travel - Macclesfield
Thank you so much David for leaving us such a lovely 5* review and for your loyalty to Hays Macclesfield. It is always such a pleasure! See you again soon, Claire 😎
Hays people in Macclesfield have been…
Hays people in Macclesfield have been great with me in sourcing me a lovely holiday.A big thanks.
9 May 2026
Reply from Hays Travel - Macclesfield
Thanks for your lovely review Simon :) Nice to see you again and get you another holiday booked! Speak soon, Fran
Abbie was really friendly and helpful
Abbie was really friendly and helpful. She listened to my needs and found the perfect holiday and flights exactly what was required. She spent time with me, I wasn’t rushed and was really professional. I would book with Abbie again.
17 May 2026
Reply from Hays Travel - Macclesfield
Thank you very much for your wonderful feedback! Was lovely getting to know you and begin to prepare such a magical holiday to New York!! Exciting!! See you again soon, Abbie :)
Welcoming
Welcoming, friendly, helpful and efficient. What more could we ask?
Al the staff were a delight.
17 May 2026
Reply from Hays Travel - Macclesfield
Thank you very much for your lovely review! It is always a pleasure to book your holidays :) See you soon! Abbie
Very pleasant and welcoming
Very pleasant and welcoming. Know what they are talking about. Very helpful and infofmative
5 May 2026
Reply from Hays Travel - Macclesfield
Thank you so much for taking the time to leave a 5* review and for booking with me in store, See you soon Ruby 😎
A pleasure to book a holiday all of…
A pleasure to book a holiday all of staff are so welcoming so helpful and patient i have always booked my holiday with them for many years would never go to anywhere else and do recommend them to all my friends
6 May 2026
Reply from Hays Travel - Macclesfield
Thank you so much Sandra for leaving us such a lovely 5* review and for your continued loyalty to Hays Macclesfield. Gosh 3 holidays booked in 1 week how exciting. It is always such a pleasure to see you both in store, see you soon Claire 😎
Holiday made Easy
always friendly staff and Ruby made it so easy to book a holiday- why would we spend hours searching the Internet?
8 May 2026
Reply from Hays Travel - Macclesfield
Thank you so much for leaving a 5* review and for always choosing us to book your holidays, see you soon -Ruby :)
Reply from Hays Travel - Macclesfield
Thank you for leaving me a 5* review and for booking with me in store see you soon Ruby :)
Top class service
My Wife and I called into Hayes Macclesfield, We were greeted by Claire, very friendly polite,Though the holiday we wanted had sold out ,Claire took the time and trouble to find us another alternative holiday.
Nothing was to much trouble.
Claire is a credit to your company
5 May 2026
Reply from Hays Travel - Macclesfield
Thank you so much for the 5* Review! It was lovely to meet you :-) I'm glad we found you something! Claire
Excellent personal service
Excellent personal service. Very attentive with personal advice. Very patient. Thank you.
4 May 2026
Reply from Hays Travel - Macclesfield
Thank you so much for leaving me a 5* review and for booking with me in store, See you soon Fran 😎
The staff are just amazing
The staff are just amazing. Emily goes above and beyond to get us just the cruise we wanted. Nothing is ever too much trouble. The staff are so friendly and so welcoming Emily and Claire are definitely an asset to Hays travel.
3 May 2026
Reply from Hays Travel - Macclesfield
Thank you Bridget for your lovely 5* review and for your continued loyalty to store, It is always so lovely to see you in store and to sort out your holidays for you :) see you soon Emily & Claire 😎
Very helpful and polite.
Very helpful and polite.
Spent time checking for better deals and explaining best options.
Many thanks
3 May 2026
Reply from Hays Travel - Macclesfield
Thank you Andy for taking the time to leave us a 5* review and for booking with us in store, See you soon Claire 😎
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