I have been going to Hays in Macclesfield for 3 years now. I have always found all the staff very helpful indeed. I am a solo traveller and not very good at making arrangements, but each member of s... See more
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Awesome service as usual.. Great team! Emily is especially very helpful , including entertaining my grandchildren last year while i booked my holiday to Kos This year she has helped me get the bes... See more
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Staff were extremely friendly and helpful. Didn’t feel rushed in any way to make a decision, staff genuinely wanted me to be happy with my booking. Listened and guided to make our holiday perfect in e... See more
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Hays Travel in Macclesfield always provide us with the best service when looking at holiday options. They are genuinely the nicest people to deal with and because of this we have used them consisten... See more
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Company details
- #22 of 198 best companies in Travel agent
- #7 of 38 best companies in Cruise agency
- #10 of 52 best companies in Cruise Travel Agency
- #5 of 33 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #9 of 94 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
48 Mill Street, SK11 6LT, Macclesfield, United Kingdom
- 01625 839874
4.9
Excellent
855 reviews
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Emily was professional in everything…
Emily was professional in everything she did and had the patience of a saint thank you Emily for making our experience great nothing was too much for her a big thank you to all team at Macclesfield.
18 July 2026
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Extremely helpful
I have been going to Hays in Macclesfield for 3 years now. I have always found all the staff very helpful indeed. I am a solo traveller and not very good at making arrangements, but each member of staff have always been very friendly while still being professional. I will continue to go there and also recommend them to friends.
15 July 2026
Reply from Hays Travel - Macclesfield
Thank you for always choosing us to book your holidays Barbara!
See you soon
Fran :)
As always excellent service from Claire…
As always excellent service from Claire and her colleagues. This was a tricky one to book with unpredictable flight availability from Ryanair
15 July 2026
Reply from Hays Travel - Macclesfield
Thank you very much Nick& Caroline for taking the time to leave this lovely 5* review and for your continued loyalty to our store! Enjoy your week in the sunshine!
Many thanks
Claire 😊
Staff were extremely friendly and…
Staff were extremely friendly and helpful. Didn’t feel rushed in any way to make a decision, staff genuinely wanted me to be happy with my booking. Listened and guided to make our holiday perfect in every way. Made everything easy for us so the trip was seamless - would definitely use again.
12 June 2026
Reply from Hays Travel - Macclesfield
Thank you for booking with us :-) I'm glad you had a fab trip! Ruby
Reply from Hays Travel - Macclesfield
Thank you Helen for always booking with us and for taking the time to leave us a 5* review
It is always a pleasure to see you both in store and to sort out your holidays for you
See you soon
Claire 😎
Easy and fast
11 July 2026
Reply from Hays Travel - Macclesfield
Thank you so much for leaving a 5* review
It was a pleasure to sort out you holiday for you
Abbie 😎
Awesome service as usual.
Awesome service as usual.. Great team!
Emily is especially very helpful , including entertaining my grandchildren last year while i booked my holiday to Kos
This year she has helped me get the best flights to Greece and also plan a holiday to Australia next year
For will also be booking a trip to benidorm through her too later on in the year!
I recommend her to everyone I know!!
11 July 2026
Reply from Hays Travel - Macclesfield
Thank you so much Julie for leaving me such a fab review 😊
It is always a pleasure to see you in store and to sort out your holidays for you 😎
See you soon and Thanks again
Emily 😁
Booked another holiday to majorca
The girls that work in the travel agents are so nice ,your made so welcome, poppy who tuck my booking was so lovely,they were very helpful that's why I always go to them to book a holiday.
8 July 2026
Reply from Hays Travel - Macclesfield
Thank you very much Lesley for your lovely 5* review! 😊
It is always a pleasure to see you in store & assist with your holiday.
Many thanks
Poppy
Great service lovely people in Macclesfield
Hays Travel in Macclesfield always provide us with the best service when looking at holiday options. They are genuinely the nicest people to deal with and because of this we have used them consistently over the last six years.
30 June 2026
Reply from Hays Travel - Macclesfield
Thank you so very much Mel for your super lovely 5* review we really do appreciate it along with your loyalty to our store! 😊
It is always a pleasure to assist with your holidays & we look forward to seeing you again soon.
Kind regards
Claire
The staff are incredibly helpful
The staff are incredibly helpful. They offered advice and places to see, which areas are good and made sure we had everything we needed for our holiday. We have booked our holidays with hays for the past 2 years and will continue to go with them because they are very helpful and friendly.
30 June 2026
Reply from Hays Travel - Macclesfield
Thank you very much Ursula for you lovely 5* review 😊
It is always a pleasure to book your trips in store!
See you soon.
Many thanks
Fran
The lady’s in there on Saturday were…
The lady’s in there on Saturday were very friendly. And help me whit finding a good city trip . I very happy whit it . Thanks to the lady’s 👍👍👍👍👍👍
28 June 2026
Reply from Hays Travel - Macclesfield
Thank you very much for your very kind 5* review! 😊
We look forward to seeing you again in store soon.
Many thanks
Abbie
Great Service
Great Service. Emily helped us today booking a holiday, she's always pleasant and spent time sorting everything out for us to make sure we had covered all our requests.
30 June 2026
Reply from Hays Travel - Macclesfield
Thank you for taking the time to leave me such a lovely 5* review, it is always a pleasure to see you both in store and to book your holidays for you, See you soon Emily 😎
Booking with Hayes Travel
We always use Hays Travel to book our holidays, the Staff are always friendly and nothing is too much trouble, Emily at the Macclesfield Branch is amazing, we choose to book at your office rather than on line, we always will do
20 June 2026
Reply from Hays Travel - Macclesfield
Thank you Keith for your lovely 5* review 😁
It is always a pleasure to book your holidays in store.
Look forward to seeing you again soon!
Totally professional staff
Totally professional staff - catered for everything we needed🤓
14 June 2026
Reply from Hays Travel - Macclesfield
Thank you David for your lovely 5* review!
We look forward to welcoming you back in store soon :)
Many thanks
Claire 😁
Patient and understanding of our…
Patient and understanding of our requirements from staff at the Macclesfield branch
19 June 2026
Reply from Hays Travel - Macclesfield
Thank you very much Hazel for your lovely 5* review!
We hope to see you again soon.
Many thanks
Fran
It was my first time booking a flight…
It was my first time booking a flight holiday, but young Poppy was amazing and had so much patience. She helped so much sorting out our few days away.
18 June 2026
Reply from Hays Travel - Macclesfield
Thank you so much Neil for your lovely 5* review!
We hope to see you again in store soon.
Many thanks
Poppy :)
Great service!
Ruby soon found us the perfect last minute getaway! All booked and checked in in no time.
17 June 2026
Reply from Hays Travel - Macclesfield
Thank you so much Hilary for your lovely 5* review!
It is always a pleasure booking your holidays in store.
Many thanks
Ruby
Efficient
Fast, efficient, responsive and friendly. However in house travel insurance seems expensive.
15 June 2026
Reply from Hays Travel - Macclesfield
Many thanks Roy for your lovely 5* review :)
We also appreciate any feedback we pass over!
Many thanks
Ruby
Reply from Hays Travel - Macclesfield
Thank you Diane for your lovely review!
It is always a pleasure to see you in store :)
Many thanks
Claire
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