quick and efficient service received to re book a holiday due to carrier/ airline moving airport they(airline) did not make it easy!Hays did .I recommend Hays and have booked a number of times peter... See more
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See what reviewers are saying
Poppy was very helpful and understanding as this is my first time abroad without my husband, with whom I I’ve travelled for over 40 years. I was very anxious about booking but was not rushed in to a... See more
Company replied
We received a warm greeting on arrival, nice friendly atmosphere amongst staff. Very nice lady remembered my wife going in to see one her colleagues earlier in the morning and was instantly up to spe... See more
Company replied
The whole experience was great ! The ladies in the shop were all very friendly . We called in Friday morning with our requirements . By Friday afternoon I had received a telephone call and an em... See more
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Company details
- #21 of 205 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #7 of 52 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
48 Mill Street, SK11 6LT, Macclesfield, United Kingdom
- 01625 839874
5.0
Excellent
887 reviews
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Booked a cruise with Claire yesterday…
Booked a cruise with Claire yesterday she did an amazing job always satisfied with Hay’s Macclesfield great team of girls they have always sorted me out with a great holiday
8 June 2026
Reply from Hays Travel - Macclesfield
Thank you so much for booking with me yesterday and I am super excited for you both for your cruise, Always a pleasure to see you both in store and thanks again for taking the time to leave me a review, See you soon Claire 😎🚢⚓
Reply from Hays Travel - Macclesfield
Thank you Stephen for leaving me a 5* review and for booking with me again in store. See you soon Poppy 😊
Reply from Hays Travel - Macclesfield
Thank you Helen for taking the time to leave me a 5* review and for booking with me in store, See you soon Ruby :)
Every thing was carried out effectively…
Every thing was carried out effectively and efficiently.with consideration for my age.
28 May 2026
Reply from Hays Travel - Macclesfield
Thank you taking the time to leave this lovely 5* review!
It is much appreciated & I hope you have a lovely summer over in Switzerland :)
Many thanks
Fran
Nothing I asked was too much for…
Nothing I asked was too much for Francesca; she duly found us our every need, being very polite and helpful at the same time.
3 June 2026
Reply from Hays Travel - Macclesfield
Thank you for taking the time to leave us a 5* review, it was a pleasure to book your holiday! I hope you both have an amazing time and we hope to see you in store soon :)
Many thanks
Fran
Reply from Hays Travel - Macclesfield
Thank you Anne for your lovely review!
I hope you both have an amazing time in Crete and we hope to see you in store again soon :)
Many thanks
Fran
Reply from Hays Travel - Macclesfield
Thank you Marie for your lovely review :) We look forward to seeing you again in store soon!
Poppy :)
Reply from Hays Travel - Macclesfield
Thanks Ray, always lovely to see you in store! see you soon :-)
A good service listened to what I…
A good service listened to what I wanted and helped me to find and book
17 May 2026
Reply from Hays Travel - Macclesfield
Thank you for taking the time to leave a review! I hope you have a fab holiday! Emily :-)
Reply from Hays Travel - Macclesfield
Thank you for booking with us again, its always a pleasure to see you in store :-) Fran
The agent really worked hard to find us…Great service and a pleasure to de with.
The agent really worked hard to find us a cruise,she was amazing and very helpful. She explained everything we needed to know ,she was very,very patient! Thank you,Fran .(at the Macclesfield branch.)
23 May 2026
Reply from Hays Travel - Macclesfield
Thank you so much for the lovely review, I'm glad we managed to find you what you wanted :-) Fran
Reply from Hays Travel - Macclesfield
Thank you for taking the time to leave us a 5* review, it was a pleasure to book your holiday, Poppy :)
Always exceptional service
Always a brilliant service. All the team in Macclesfield exceed expectations every time!
14 May 2026
Reply from Hays Travel - Macclesfield
Thank you for leaving me a lovely review Kathy and for always booking your holidays with us, see you soon, Ruby :)
First class service and satisfaction
Staff very welcoming on arrival. Prepared to listen and understand our specific requirement needs and wants and dealt with efficiently and took into account our comments and observations.Highly recommend with regard to all aspects of the service. Our holiday has been booked and look forward to reporting again and reviewing on return from our trip
20 May 2026
Reply from Hays Travel - Macclesfield
Thank you so much for taking the time to leave me such a lovely review and for booking with me! I hope you have a lovely time in Greece, Fran 😊
I have used Hays Travel in Macclesfield…
I have used Hays Travel in Macclesfield for nearly 10 years and have always been well looked after.
20 May 2026
Reply from Hays Travel - Macclesfield
Thank you so much David for leaving us such a lovely 5* review and for your loyalty to Hays Macclesfield. It is always such a pleasure! See you again soon, Claire 😎
Hays people in Macclesfield have been…
Hays people in Macclesfield have been great with me in sourcing me a lovely holiday.A big thanks.
9 May 2026
Reply from Hays Travel - Macclesfield
Thanks for your lovely review Simon :) Nice to see you again and get you another holiday booked! Speak soon, Fran
Abbie was really friendly and helpful
Abbie was really friendly and helpful. She listened to my needs and found the perfect holiday and flights exactly what was required. She spent time with me, I wasn’t rushed and was really professional. I would book with Abbie again.
17 May 2026
Reply from Hays Travel - Macclesfield
Thank you very much for your wonderful feedback! Was lovely getting to know you and begin to prepare such a magical holiday to New York!! Exciting!! See you again soon, Abbie :)
Welcoming
Welcoming, friendly, helpful and efficient. What more could we ask?
Al the staff were a delight.
17 May 2026
Reply from Hays Travel - Macclesfield
Thank you very much for your lovely review! It is always a pleasure to book your holidays :) See you soon! Abbie
Very pleasant and welcoming
Very pleasant and welcoming. Know what they are talking about. Very helpful and infofmative
5 May 2026
Reply from Hays Travel - Macclesfield
Thank you so much for taking the time to leave a 5* review and for booking with me in store, See you soon Ruby 😎
A pleasure to book a holiday all of…
A pleasure to book a holiday all of staff are so welcoming so helpful and patient i have always booked my holiday with them for many years would never go to anywhere else and do recommend them to all my friends
6 May 2026
Reply from Hays Travel - Macclesfield
Thank you so much Sandra for leaving us such a lovely 5* review and for your continued loyalty to Hays Macclesfield. Gosh 3 holidays booked in 1 week how exciting. It is always such a pleasure to see you both in store, see you soon Claire 😎
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