Hays Travel - Marple Reviews 

843
TrustScore 5 out of 5

5.0

2B Market Street, SK6 7AD Marple, GB


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Rated 5 out of 5 stars

Staff was to good especially Jonathon who spent time with us to find us the right holiday at the right price! We would certainly book again through Hays Travel Marple and also the Didsbury agent who a... See more

Company replied

Rated 5 out of 5 stars

We had ideas about a trip to Venice and had done some research. Pauline took us through all the options and helped us structure a great flight and hotel. What impressed us was how thorough the chat wa... See more

Company replied

Rated 5 out of 5 stars

We always use Hays to book our holidays.....which is 4/5 times a year. The staff are friendly,helpful and knowledgeable and efficient We feel the holiday starts with the trip to Hays!

Rated 5 out of 5 stars

Jonathan listened to our needs and checked several products to ensure we chose the right holiday for us. He was polite friendly and met our needs. He printed out our choice and gave us information... See more

Company replied


Company details

  1. #21 of 205 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 36 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 101 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 2B Market Street, SK6 7AD, Marple, United Kingdom

  • 01615328991

5.0

Excellent

TrustScore 5 out of 5

843 reviews

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5.0

All reviews

(843)

116,812 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful

Extremely helpful with my booking

21 August 2025
Hays Travel - Marple logo

Reply from Hays Travel - Marple

Thank you for your kind words and for booking with Hays Travel Marple :)

Rated 5 out of 5 stars

Fabulous Service

We were really warmly welcomed as we walked through the door. A great start! Jonathan was so helpful in searching out different options for us to choose from until together we found exactly what we were looking for. It was such a relaxed and positive experience and we will definitely use Hays Travel again in the future.

16 August 2025
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Reply from Hays Travel - Marple

Thank you so much for your lovely review! It is great to hear how Jonathon helped you to find the perfect holiday for you, we will share your feedback to him. We look forward to assisting you with your travels and seeing you in store again soon :) - The team at Hays Travel Marple

Rated 5 out of 5 stars

Great service from Hays Travel

Jonathan and Pauline were both friendly and professional. They dealt with my queries quickly but thoroughly.

20 August 2025
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Reply from Hays Travel - Marple

Thanks for your lovely review! we're so pleased we could make booking your holiday easy and enjoyable :) - the team at Hays Travel Marple

Rated 5 out of 5 stars

A very helpful advisor who booked a…

A very helpful advisor who booked a holiday for me

19 August 2025
Hays Travel - Marple logo

Reply from Hays Travel - Marple

Thanks for your lovely review! we're so pleased we could make booking your holiday easy and enjoyable :) - the team at Hays Travel Marple

Rated 5 out of 5 stars

travelling somewhere new

It's a long time since we used a local travel agent & if we are going somewhere new it's good to get advice

7 August 2025
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Reply from Hays Travel - Marple

Thank you for your lovely review! We're so pleased you found our advice helpful for your trip. It's always exciting to help customers discover somewhere new, and we would be delighted to assist with your future adventures too :) - Kadie and the team at Hays Travel Marple

Rated 5 out of 5 stars

Very pleasant to deal with listened to…

Very pleasant to deal with listened to our requirements and checked we understood what we were purchasing. Good communication

14 August 2025
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Reply from Hays Travel - Marple

Thank you for your kind words & for booking with Hays Travel Marple :)

Rated 5 out of 5 stars

Explained everything

Explained everything, was pleasant and efficient

12 August 2025
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Reply from Hays Travel - Marple

It was an absolute pleasure meeting you both. Thank you for your brilliant comments.

Kind Regards
Pauline

Rated 5 out of 5 stars

San and Antonio

Just a good friendly service with very helpful staff explainig things and sorting everything out.Making booking our holiday hassle free.

22 July 2025
Hays Travel - Marple logo

Reply from Hays Travel - Marple

Thank you for your kind words and for booking with Hays Travel Marple :)

Rated 5 out of 5 stars

Went in not really knowing what we…

Went in not really knowing what we wanted and the advisor jonathon went above and beyond to help us find what we wanted .notging was to much trouble.i hwve booked with hays travel several time and every time i go in i am always impressed with there eagerness to help us get the besg holidsy for the best price.would highly reccomend this travel firm

2 August 2025
Hays Travel - Marple logo

Reply from Hays Travel - Marple

Thank you for your kind words and for booking with Hays Travel Marple :)

Rated 5 out of 5 stars

I had a lovely visit at Marple Branch…

I had a lovely visit at Marple Branch the New Manager dealt with our holiday.
He was very helpful and explained all info of our holiday .
Love the staff in this branch as they are so friendly and helpful.

31 July 2025
Hays Travel - Marple logo

Reply from Hays Travel - Marple

Thank you for your kind words and for booking with Hays Travel Marple :)

Rated 5 out of 5 stars

From the moment I walked in to the…

From the moment I walked in to the shop, the lady greeted me with a warm smile, and was very professional, listening to where I wanted to travel, for my special holiday for me and my wife's 60th birthday and our anniversary of 20 years, the lady helped me pick a beautiful hotel in sa coma. Hipotels Mediterraneo, which me and my wife are really looking forward to, left the marple hays travel shop very satisfied and very happy, the lady gets 10 out of 10 for talking and listening to me about my special holiday with my wife, I would definitely recommend marple hays travel shop to family and friends. 👏👏👏👏👏👍😎.

26 July 2025
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Reply from Hays Travel - Marple

Thank you Joseph for your lovely review :) It was great seeing you and a pleasure booking your holiday, we look forward to seeing you again in store - Kadie and the team at Hays Travel in Marple

Rated 5 out of 5 stars

👍👍👍👍

😀😀😀😀😀😀😀😀😀😀

19 July 2025
Hays Travel - Marple logo

Reply from Hays Travel - Marple

Thank you for your kind words and for booking with us at Hays Travel Marple :)

Rated 5 out of 5 stars

Excellent service

Excellent service. Got fixed up in a 5* hotel at a price cheaper than one lower rated. Also the overall costs were much cheaper fer me - a single traveller - than anything I found trawling through the net. Will definately use you again.

10 July 2025
Hays Travel - Marple logo

Reply from Hays Travel - Marple

Thank you so much for these wonderful comments. Tracy is a true asset to our store. I will pass this onto Tracy

Pauline

Rated 5 out of 5 stars

Friendly helpful

Friendly helpful

16 July 2025
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Reply from Hays Travel - Marple

Thank you Nichola for your fantastic comments.

Pauline

Rated 5 out of 5 stars

Pauline is a superstar!

Pauline of Marple branch was so patient and attentive to my requirements. She went above and beyond to get me the perfect holiday.

16 July 2025
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Reply from Hays Travel - Marple

Thank you so much for your brilliant comments. It was a real pleasure booking your dream holiday. Thank you so much for trusting me with this.

Pauline

Rated 5 out of 5 stars

Fantastic as always

Fantastic as always

5 July 2025
Hays Travel - Marple logo

Reply from Hays Travel - Marple

Thank you for your lovely review Rachel, we look forward to seeing you in store again soon- The team in Marple

Rated 5 out of 5 stars

Very nice welcome by staff made you…

Very nice welcome by staff made you feel you were
special , answered every question with confidence
was in touch with coach tour Company within minutes
to see what was available on the dates we required this
was the second occasion with the last two months and
everything was arranged and paid for and we were given paperwork explaining all details''

28 June 2025
Hays Travel - Marple logo

Reply from Hays Travel - Marple

Mr Harrison it was a real pleasure servicing your booking and a pleasure to meet you.
Thank you for your lovely comments

Pauline

Rated 5 out of 5 stars

First time experience …

This is the first time booking with Hays travel and we will definitely be going with them again. Everything was straightforward with no hassle.
Pauline was very welcoming and knew her stuff, she was also very helpful when we asked questions relating to medication. We will be asking for her again with future holidays.

1 July 2025
Hays Travel - Marple logo

Reply from Hays Travel - Marple

Thank you Karen for your brilliant review. It was a pleasure meeting you and booking your holiday for you. Hopefully many more to come.

Pauline

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