I always book my holidays through Michelle. This time she was away herself and I was redirected to a lovely lady called Jo, who was so helpful. She spent a few minutes telling us about her personal ex... See more
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Booked 2 holidays with Michelle Rodde a Hays Travel Consultant. Fantastic service from start to finish. Always there to answer any questions no matter how silly. Would highly recommend Michelle f... See more
Company replied
2nd time booking with Michelle. Friendly, explains the holiday in detail and answers any questions you may have. Highly recommend Michelle and her services.
Company replied
Michelle was amazing from point of contact to the phone call, to go over holiday. Michelle was very thorough with all information. All documents sent while still on the phone. Straight forward booking... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Michelle Rodde, LS21, Otley, United Kingdom
- 01943 588041
4.9
Excellent
660 reviews
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Excellent
Very helpful
nothing was to much to ask
every thing explained in depth
very happy with service
3 July 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact either myself or Jo should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Michelle is so friendly
Michelle is so friendly, this is my second time booking with her ❤️ thank you
2 July 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Jo was fantastic
Jo was fantastic, absolutely brilliant!!
2nd lady, not so, interrupted me on more than 5 occasions and wouldn’t let me speak, came across very rude
2 July 2026
Reply from Hays Travel - Michelle Rodde
Thank you for booking with Hays Travel and for your lovely review! If you require any further assistance please do not hesitate to contact either myself or Jo.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Michelle and all her staff are so…
Michelle and all her staff are so helpful, I have used them several times to book our holidays and never have any issues
25 June 2026
Reply from Hays Travel - Michelle Rodde
Thank you for booking with Hays Travel again and for your lovely review. Please do not hesitate to contact either myself or Jo should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Reply from Hays Travel - Michelle Rodde
Thank you for booking with Hays Travel. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Michelle Rodde was great
Michelle Rodde was great, explained everything in detail so nothing was missed!! Once we’ve been on this holiday I’ll definitely be in touch with her again!!
16 June 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review :-) Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Holiday booking
This is my second holiday booking through Michelle. She has always booked exactly what i was looking at but at a better price than i always found. Booking is quick, easy and professional. Thank you so much.
11 June 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with me again and for your lovely review :-) Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Michelle was great
Michelle was great, such an easy process and explained everything we needed to know and was happy to answer questions. Would highly recommend booking with Michelle.
3 June 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review :-) Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
freindly and professional every time
4 June 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel again :-) Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel :-) Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Very easy to communicate and helpful to…
Very easy to communicate and helpful to get thing's sorted.
21 May 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel :-) Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Allways booked with michelle rodde…
Allways booked with michelle rodde never a problem 100% recomend
12 May 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel again and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Our holiday
Jo was just brilliant and made booking so easy,can't wait for our hollibobs next April
14 May 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact either myself or Jo should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact either myself or Jo should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Booked 2 holidays at a great price
Booked 2 holidays at a great price. Very happy will all the communication on the holidays before and after making the booking.
1 May 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact either myself or Jo should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Great price .seamless booking
1 May 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Very quick and easy to book all…
Very quick and easy to book all documents sent straight through looking forward to holiday now thank you x
29 April 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
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