Hays Travel - Middlesbrough Hill Street Reviews 

My experience with Sarah was that she very knowledgeable on the area that we wanted to book. She was friendly and polite. Sarah was very helpful and nothing seemed to be too much trouble for her. I could see that Sarah enjoys what she is doing.

The staff could not be more helpful. Get yourself there ,so easy. Thanks again

Libbi was really helpful with my holiday

This shop is always welcome when you walk in tanith who booked holiday was very helpful and polite

Gemma is amazing , always gives 100% and I always come out really pleased with exactly what I wanted. Wouldn’t go anywhere else! So friendly and helpful

Sophie was friendly and very helpful. I felt reassured and trust my holiday is in safe hands.

That they are willing to listen to you and find the answers to your questions.

Sarah was so helpful ,we only went on to enquire about a holiday on the window but thanks to her we booked it

Booked holiday there quite a while got holiday though it was b b got home and it was self catering can't pay more to change

Very helpful found us a lovely hotel very near to beach n bars just wot I asked for

Brilliant service as always. The staff are always friendly, approachable and always willing to share their knowledge.

Looked after by Sarah she was very knowledgeable, gave us great feedback on the location we had chosen. Showed us lots of options nothing was too much trouble for her, very polite very professional as all the Hays staff are. Always book with Hays highly recommend them.

I was looking for a holiday and the lady in person took the time out to help me find one

I contacted Tanith with what kind of holiday I was looking for and my holiday was booked within the hour. Fantastic customer service and such a lovely and polite girl to speak to. Highly recommend booking any of your travel needs with Tanith/Hays Travel.

Great experience that takes the stress out of booking a holiday. Our agent Tanith was very helpful and we’ll definitely be back to book more holidays in the future

The young lady was very professional helpful and greeted me with a warm smile.

Madaline was amazing and so helpful she took her time with us and made us feel like we got the best of what we could. Especially as I have a disability. Thank you so much

Amazing service as always. Don’t book with any other travel agent.
Your ladies Sarah, Laura, Libby are so patient and informative they always look for the best deal.
Keep up the great service 😊

Went in to find out information about a holiday advertised on website, the young girl didn't seem to know how to find it, called over the manager who put her onto one of your partners website. None of the holidays matched and were alot more expensive. Didn't attempt to find the holiday on another partners website, told us she would look into it and call us back. Guess what, no callback, didn't expect one to be truthfull. Had previously requested info via email. No reply there either. Will go elsewhere.