Hays in Milngavie were absolutely wonderful. We wanted a last minute holiday and Ceilidh came up trumps with a Majorca holiday. She was very helpful and patient. Nothing was too much bother. Also I... See more
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Caileigh was extremley welcoming and helpful in booking the holiday for my wife and i and my daughter and grandson. She got us an excellent price and booked our preferred dates. At the Hyatt Secret... See more
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I had thought about booking this holiday for some time and spoke to Yvonne at our local Hays branch. After explaining what I needed she took over and sorted everything. It was so easy thanks to her wo... See more
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The staff in Milngavie branch are very helpful and informative. This is the second time we have booked and Yvonne explained everything very well and made it easy to book, our winter holiday.
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Company details
- #22 of 208 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #4 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #9 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
8 Main Street, G62 6BL, Milngavie, United Kingdom
- 01413194690
4.9
Excellent
460 reviews
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Great people and service
Yvonne and everyone in Milngavie office always so helpful and friendly.
19 September 2025
Reply from Hays Travel - Milngavie
Many thanks for your kind review, we really appreciate it and look forward to seeing you in store soon. Yvonne
Service with a Smile
We have booked holidays with Hays 2 years in a row. Have found them to be thorough and professional. Pleasant staff to deal with. The fact that they're independent helps. They look at all travel groups. Would use them again.
16 August 2025
Reply from Hays Travel - Milngavie
Many Thanks for your kind review, we look forward to welcoming you back to the store again soon. Helen
Very good service
Very good service. Great colleagues. Easy to follow, and transparent travel insurance from Rush Insurance.
10 September 2025
Reply from Hays Travel - Milngavie
Many Thanks for your kind review, we look forward to welcoming you back to the store again soon. Helen
Reply from Hays Travel - Milngavie
Many Thanks for your kind review, we look forward to welcoming you back to the store again soon. Helen
Outstanding Customer Service
What made my experience great was Yvonne. I came into the store wanting a city break but wasn’t sure where to go. She took the time to talk me through a variety of different holidays, taking into account my needs and wants before settling on a city break to Paris. I couldn’t believe the outstanding customer service provided by her and will certainly be back again.
26 August 2025
Reply from Hays Travel - Milngavie
Thank you so much for your lovely review and we look forward to hearing about your trip! Helen
Amazing staff
Nicola was warm and welcoming. Very helpful. Any questions after our visit Nivola tried her best to communicate between TUI and ourselves
8 August 2025
Reply from Hays Travel - Milngavie
Many Thanks for your kind review, we look forward to welcoming you back to the store again soon. Helen
Easy to organise listened to our needs…
Easy to organise listened to our needs was pleasant and courteous
Hopefully put a message on about this visit being our honeymoon x
19 August 2025
Reply from Hays Travel - Milngavie
Many thanks for your kind review, I have emailed the hotel to let them know :) we look forward to seeing you in store soon. Helen
Delighted with the service.
Staff were very helpful and attentive. It was a group booking and we were all delighted with the service.
5 August 2025
Reply from Hays Travel - Milngavie
Many thanks for your kind review, we really appreciate it and look forward to hearing all about your lovely holiday! Helen
Reply from Hays Travel - Milngavie
Many thanks for your kind review, we really appreciate it and look forward to hearing all about your lovely holiday! Yvonne
Helen was very very patient and helpful.
8 August 2025
Reply from Hays Travel - Milngavie
Many thanks for your kind review, we really appreciate you taking the time and look forward to hearing all about your lovey holiday! Yvonne
Holiday
Girl Yvonne was very helpful with myself and got me a holiday where I wanted to go
7 August 2025
Reply from Hays Travel - Milngavie
Many thanks for your kind review, we really appreciate you taking the time and look forward to hearing all about your future holiday. Yvonne
Great service
Yvonne was very helpful and knowledgeable. She took time to listen to our requirements and made suitable suggestions.
3 August 2025
Reply from Hays Travel - Milngavie
Many thanks for your kind review we really appreciate it and it was nice to see you again in our newly refreshed store, Yvonne
Staff member was very helpful and…
Staff member was very helpful and informative about the holiday we booked. We have previously booked a number of holidays with Hays at Milngavie and have always received an excellent level of service.
26 July 2025
Reply from Hays Travel - Milngavie
Many thanks for your kind review we really appreciate you taking the time and always look forward to seeing you in our branch, Yvonne
Brilliant service
16 July 2025
Reply from Hays Travel - Milngavie
Many thanks for your kind review we really appreciate it and always look forward to welcoming you in store. Helen
Fantastic service
This is the second time I have visited Hays Travel & Yvonne was very knowledgeable & gave us great advise for our winter holiday. Will definitely use them again.
9 July 2025
Reply from Hays Travel - Milngavie
Many thanks for your kind review we really appreciate it. Helen
Reply from Hays Travel - Milngavie
Many thanks for your kind review we really appreciate it. Helen
Reply from Hays Travel - Milngavie
Many thanks for your kind review we really appreciate it. Helen
Holiday booking
Whole booking experience was smooth & efficient thanks to Yvonne. She was friendly, knowledgeable, professional & gave good advice.
2 July 2025
Reply from Hays Travel - Milngavie
Many thanks for your kind review we really appreciate it and always look forward to welcoming you in store. Yvonne
Fantastic friendly staff at the…
Fantastic friendly staff at the Milngavie branch. You can sense their togetherness as a team and clearly have a wonderful manager. The calmness in the branch and the friendly way Yvonne handled my enquiry and booking exceeded my expectations. I have booked online the previous years. After yesterday I fully intend to keep things more personal. This experience provided great reassurance and offered competitive value.
2 July 2025
Reply from Hays Travel - Milngavie
Many thanks for your kind review we really appreciate it and always look forward to welcoming you in store. Yvonne
Reply from Hays Travel - Milngavie
Thanks so much for your kind review we really appreciate it and look forward to seeing you in store again soon!
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