Hays Travel - Morecambe Reviews 

717
TrustScore 5 out of 5

4.9

27 Euston Road, LA4 5DF Morecambe, GB


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Rated 5 out of 5 stars

Becca Baldwin was so helpful. We told her what we wanted, when we wanted to go and our budget and she came back promptly with several options. As inexperienced cruisers, she answered all our questi... See more

Company replied

Rated 5 out of 5 stars

Aways good as Iv got 2 booked for next year, I do perf to talk face to face like yesterday, and with recommendations from a lovely lady who works there she was telling us about her place she visited,... See more

Company replied

Rated 5 out of 5 stars

My husband and I fancied a city break, we wanted Vienna, but couldn’t book due to our preferred dates not being available. Becky went through other locations to see what was on offer they may be of... See more

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Rated 5 out of 5 stars

Becca was amazing, she found us some great options for our family holiday. When we decided, Becca sailed through the booking, making us feel very much at ease that everything had been done correctl... See more

Company replied


Company details

  1. #21 of 205 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 36 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 101 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 27 Euston Road, LA4 5DF, Morecambe, United Kingdom

  • 01524884645

4.9

Excellent

TrustScore 5 out of 5

717 reviews

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4.9

All reviews

(717)

116,812 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Patience and knowledge

Chloe (apprentice) was very welcoming, pleasant and patient as we weren't sure what we were looking for. She guided us through several areas before we settled on one. She was ready to research for us and answered most of our worries.

29 September 2025
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Reply from Hays Travel - Morecambe

Hi Pamela, thank you for your kind review and booking with us, we really appreciate it, we hope you are looking forward to your holiday to Morocco :-) Thank you from Chloe and Team Morecambe

Rated 5 out of 5 stars

Extremely helpful and friendly

Becca was extremely helpful and friendly. She made sure we found the perfect holiday for all of us.

17 September 2025
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Reply from Hays Travel - Morecambe

Thank you for this lovely review Kathleen! Hope you have great time In Rhodes :)-Becca

Rated 5 out of 5 stars

Excellent

Excellent, staff were brilliant nothing was to much

24 September 2025
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Reply from Hays Travel - Morecambe

Thank you for this great review Keith. Hope you have a lovely Holiday! :)-Chloe

Rated 5 out of 5 stars

Becca is a legend

I live in Australia and wanted to surprise my family on their trip out to meet us. I tried booking a lounge at Manchester Airport but it would only let me book for 6 people and needed it for 7. Mum and Dad always tell me how wonderful Becca has been when helping them organise the trip, so when I struggled to book the lounge from here I contacted Becca. Becca was as amazing as they told me and sorted it all out in no time. Can't thank Becca and the Morecambe Team enough, truly great service. Lisa

24 September 2025
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Reply from Hays Travel - Morecambe

Thank you for this lovely review i hope you and your family have an amazing time in Australia. Becca and team :)

Rated 5 out of 5 stars

City break

Given options for best deal, flights and transfers. Top class service.

21 September 2025
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Reply from Hays Travel - Morecambe

Thank you for this lovely review i hope your looking forward to Prague. Becca :)

Rated 5 out of 5 stars

Everyone was very friendly helpful

Everyone was very friendly helpful, looking forward to having a great holiday.thank you.

11 September 2025
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Reply from Hays Travel - Morecambe

Thank you for leaving this lovely review, was a pleasure booking your holiday to Portugal. Talia

Rated 4 out of 5 stars

Lovely travel agent that dealt with us…

Lovely travel agent that dealt with us and very patient. Got our holiday a bit cheaper by booking a day later than planned.

11 September 2025
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Reply from Hays Travel - Morecambe

Thankyou for your lovely review, was a pleasure booking your holiday to Mexico. Talia

Rated 5 out of 5 stars

Great experience …. as usual !!!

Great experience, as always.
Our pull for going in was an advert in the window …. our favourite Becca was ‘free’ and, as usual, we knew we were in great hands! Her very professional yet friendly, down to earth and approachable manner was just as we have come to expect. She has loads of patience, and yet never seems rushed or out of ideas. She really knows her stuff and we came away having booked a cheeky week in the sunshine in Corfu in two weeks time ☺️

16 September 2025
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Reply from Hays Travel - Morecambe

Aww thank you for my great review. I hope you have a great holiday. Becca

Rated 5 out of 5 stars

Nothing is to much trouble

Nothing is to much trouble. Always keeping me informed. Chloe is 5*

4 September 2025
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Reply from Hays Travel - Morecambe

Thank you for leaving us a fantastic review, we really appreciate it and hope you are looking forward to your next cruise! - Becca & Team :)

Rated 5 out of 5 stars

Friendly service

Friendly service. No question was to much.

8 September 2025
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Reply from Hays Travel - Morecambe

Thank you for this lovely review, we hope you have a great time in Majorca. -Lily

Rated 5 out of 5 stars

Very nice girl who tried always to get…

Very nice girl who tried always to get me my holiday was trying to book single holiday but unfortunately my budget couldn’t match solo prices

3 September 2025
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Reply from Hays Travel - Morecambe

Thank you for your lovely review Chloe

Rated 5 out of 5 stars

Staff are always happy to help

Staff are always happy to help, with a smile and friendly attitude.. we won't use any other travel agents as this one always exceeds

4 September 2025
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Reply from Hays Travel - Morecambe

Thank you for your lovely review Lily

Rated 5 out of 5 stars

Friendly

Friendly, experienced staff and all information was readily available on request, after sales service was second to none.

11 August 2025
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Reply from Hays Travel - Morecambe

Thank you for this lovely review Martyn I hope your looking forward to Budapest. Lily and team :)

Rated 5 out of 5 stars

Cruise booked with Hays Travel

Chloe was very friendly and helped me book a cruise for May 2026. I planned it all with her. I went home to discuss it with my partner. On my return, I had a list of questions that she was happy to answer. I have booked the cruise, drinks package and excursions. It was so easy. We are really looking forward to this holiday.

23 August 2025
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Reply from Hays Travel - Morecambe

Thank you for this lovely review i hope your looking forward to your cruise. Chloe and team :)

Rated 5 out of 5 stars

Very good and information

Very good and information

19 August 2025
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Reply from Hays Travel - Morecambe

Thank you for leaving your review, was a pleasure booking your holiday to Tunisia. Chloe

Rated 5 out of 5 stars

Chloe was very helpful polite and…

Chloe was very helpful polite and explained everything nothing was too much trouble

23 August 2025
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Reply from Hays Travel - Morecambe

Thank you so much for your lovely review, was a pleasure booking your holiday. Chloe

Rated 5 out of 5 stars

Very nice and helpful

Very nice and helpful

17 August 2025
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Reply from Hays Travel - Morecambe

Thank you for this kind review, Hope you have an amazing time in Lanzarote! -Adele

Rated 5 out of 5 stars

As last time you arranged all our…

As last time you arranged all our requirements, especially my disability special needs, both flying and the hotel . would have no hesitation in recommending Hayes at Morecambe.

2 August 2025
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Reply from Hays Travel - Morecambe

Thankyou for your lovely review, was a pleasure Thanks Chloe

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