Hays Travel - Morecambe Reviews 

717
TrustScore 5 out of 5

4.9

27 Euston Road, LA4 5DF Morecambe, GB


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Rated 5 out of 5 stars

Becca Baldwin was so helpful. We told her what we wanted, when we wanted to go and our budget and she came back promptly with several options. As inexperienced cruisers, she answered all our questi... See more

Company replied

Rated 5 out of 5 stars

Aways good as Iv got 2 booked for next year, I do perf to talk face to face like yesterday, and with recommendations from a lovely lady who works there she was telling us about her place she visited,... See more

Company replied

Rated 5 out of 5 stars

My husband and I fancied a city break, we wanted Vienna, but couldn’t book due to our preferred dates not being available. Becky went through other locations to see what was on offer they may be of... See more

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Rated 5 out of 5 stars

Becca was amazing, she found us some great options for our family holiday. When we decided, Becca sailed through the booking, making us feel very much at ease that everything had been done correctl... See more

Company replied


Company details

  1. #21 of 205 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 36 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 101 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 27 Euston Road, LA4 5DF, Morecambe, United Kingdom

  • 01524884645

4.9

Excellent

TrustScore 5 out of 5

717 reviews

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4.9

All reviews

(717)

116,812 reviews in the last 12 months

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Rated 5 out of 5 stars

It was quick and easy.

It was quick and easy.

9 August 2025
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Thank you for this lovely review, hope you have a great holiday! Chloe and The Morecambe Team

Rated 5 out of 5 stars

Let Heys travel book your holiday without any stress

Chloe was brilliant from start to finish …. There are 2 Chloe’s in the morecambe branch both sorted everything out for our group holiday … we had to change our dates which was done efficiently and a room upgrade was priced up before we even asked for it so …all in all I would recommend Heys travel without hesitation … it made our holiday booking so easy and I know if I have any other queries I don’t have to worry about them .

31 July 2025
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Reply from Hays Travel - Morecambe

Thankyou for your lovely review, was a pleasure booking your holiday to Zante. Thanks Clo

Rated 5 out of 5 stars

2nd time I’ve had the pleasure of…

2nd time I’ve had the pleasure of dealing with Hays Travel, and won’t be the last . Very helpful finding my holiday to suit my needs and budget. Much easier than going online for me ,fully booked in 20 minutes, thanks again Dave.

3 August 2025
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Reply from Hays Travel - Morecambe

Hi Dave thank you for this lovely review we hope your looking forward to your holiday to Benidorm. Talia and team :)

Rated 5 out of 5 stars

Booked all my holidays with Hays

Booked all my holidays with Hays. Friendly staff excellent service and the staff always accommodate to my needs and try there best for discounts.

26 July 2025
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Reply from Hays Travel - Morecambe

Hi Paul thank you for your lovely review i hope your looking forward to Fuerteventura. Lily and Team :)

Rated 5 out of 5 stars

Sound

Staff were very helpful, quick on every detail sorted within 1 hour

22 July 2025
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Reply from Hays Travel - Morecambe

Thank you for you lovely review we hope your looking forward to your holiday to Majorca. Adele and team :)

Rated 5 out of 5 stars

Very helpful and knowledgeable

Very helpful and knowledgeable. Nothing was too much trouble. Thanks Chloe and Becca

3 August 2025
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Reply from Hays Travel - Morecambe

Thank you for your lovely review we hope your looking forward to your cruise. Becca and team :)

Rated 5 out of 5 stars

Because always makes booking a holiday…

Because always makes booking a holiday so easy although we don't like the link you have to use if booking over the phone we can never get it to work so we always have to call in the shop which isn't always convenient.

2 August 2025
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Reply from Hays Travel - Morecambe

Thank you for your review Marion we always to forward to booking your holidays and hope your looking forward to Egypt. Becca and team :)

Rated 4 out of 5 stars

Explained everything when I couldn't…

Explained everything when I couldn't understand why I needed a passport to open hays travel money card

26 July 2025
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Reply from Hays Travel - Morecambe

Thank you for your review we are always happy to help . Talia and team :)

Rated 5 out of 5 stars

The staff are always pleasant efficient…

The staff are always pleasant efficient and more than helpful Nothing is too much trouble. Becca who usually books holidays for us goes above and beyond with everything she does, we always know everything is in order.If she has booked it. Thank you, Becca

29 July 2025
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Reply from Hays Travel - Morecambe

Thank you for booking again with us at Hays Travel Morecambe! We really appreciate you coming back to us and hope you are looking forward to your cruise! - Becca & Team :)

Rated 5 out of 5 stars

Second experience

Becca the lady that dealt with us was excellent. Got us the best deal available n explained everything in detail

26 July 2025
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Reply from Hays Travel - Morecambe

Thank you for this lovely review we hope your looking forward to your holiday to Tenerife. Becca and team:)

Rated 5 out of 5 stars

Absolutely fantastic

Becky who assisted us was so friendly, professional and helpful. We have used Hays Travel before and will keep coming back as the service we receive is absolutely fantastic.

20 July 2025
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Reply from Hays Travel - Morecambe

thank you so much for this kind review, it was a pleasure booking your holiday, thank you for booking with us Becca and Team :-)

Rated 5 out of 5 stars

We got the holiday that we wanted at a…

We got the holiday that we wanted at a great price,with a smile and full attention to our needs .

11 July 2025
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Reply from Hays Travel - Morecambe

Hi Mrs Porter, thank you for your kind review and we hope you are looking forward to your holiday to Tunisia, Thank you from Liz and Team Morecambe :-)

Rated 5 out of 5 stars

WowWOW. Simply amazing and the Best

Wow; the moment we came through the door, we were welcomed with a big smile from the staff and made welcome. We felt at ease and relaxed. The attention and help the lovely girl attended us was superb and did everything in getting us fixed up with a holiday , from start to finish,it was all done for us. We just couldn’t ask for anything more . We came out with big smiles. Cannot thank the staff enough,

13 July 2025
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Reply from Hays Travel - Morecambe

Thank you Michael for this amazing review i really appreciate it and hope your looking forward to your holiday to Benidorm :) Talia and team

Rated 5 out of 5 stars

First time booking with hays

First time booking with hays, such a lovely exerperience. The lady was very friendly and helpful, checked other dates to compare prices. Nice to know everything is sorted and was nice actually speaking to someone

11 July 2025
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Reply from Hays Travel - Morecambe

Thank you so much for your lovely review Faye, I will look forward to hearing about your lovely holiday :) Chloe

Rated 5 out of 5 stars

Once again excellent as always thank you

Once again excellent as always thank you

9 July 2025
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Reply from Hays Travel - Morecambe

Hi Stuart, thank you for your kind review and repeat business, we hope you are looking forward to your holiday to Lisbon, Thank you from Liz and Hays Travel Morecambe :-)

Rated 5 out of 5 stars

"We'll Be Back"

Staff were lovely, rapport was easy, great interactional skills. Their knowledge & information was all very good. Successfully booked our 1st ever cruise; a 14-day experience for next year. We have more plans & will be using their service again.

8 July 2025
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Thank you so much for this very kind and lovely review, we really appreciate you coming to book your 1st cruise with us, we can't wait to hear your verdict on your return. It was a pleasure chatting with you and booking this for you and we look forward to helping in your future holiday plans :-) Liz, Talia and team :-)

Rated 5 out of 5 stars

This is 4th holiday I've booked with…

This is 4th holiday I've booked with Hay's travel all the staff have been lovely! Yesterday Lily sorted my holiday out going to Santa Ponsa in Oct she also was very helpful & chatty! 👌 Mrs Jackie Wood x

6 July 2025
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Reply from Hays Travel - Morecambe

Hi Jacqueline, thank you so much for your kind review and your repeat business, we always look forward to seeing you, we hope you are looking forward to your holiday to Santa Ponsa. Thank you from Lily and Team Morecambe :-)

Rated 5 out of 5 stars

Hayes, Morecambe

The staff at Morecambe are so very approachable, helpful, friendly and knowledgeable.

2 July 2025
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Reply from Hays Travel - Morecambe

Thank you for booking again with us Sue, we hope you are looking forward to your next cruise! - Becca :)

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