Hays Travel - Morpeth Reviews 1,183

Fast efficient service. Friendly staff

Robyn the assistant manager was realy helpful with our booking explaining everything to us .A very pheasant girl

Robyn was so helpful and patient, great in helping with every step. Great company.

Vicky was very patient and helpful searching for the right holiday. Checking that she had the best price once I had decided where I wanted to go.

It was a spur of the moment decision to book a holiday on Wednesday. Your colleague was very helpful in finding me a holiday in Crete. She sorted everything out for me, answered all my my questions and made the whole booking go very smoothly. I was very pleased.

We wanted to book a cruise and were uncertain which ship and company to go with.Robyn Hughes was very patient and helpful.She checked a number of cruises, hotels and flight options for us until we got exactly what we wanted. Can't thank her enough!Another great experience with Hays. All of the staff have always been great with us.

Brilliant customer service, very informative and helpful. Holiday was booked with no problems. Thank you

Excellent friendly service

Another holiday arranged by Vicky, thank you for your excellent customer service. Wouldn’t go anywhere else.

First class service from Victoria and the team at Hays. Questions answered before we had even asked them.

Vicky is so helpful gives you the best deal to suit you

Excellent and efficient service. Natalie listened to our wishes and found a fabulous holiday for us

Sure efficient friendly and great delivery of requests.the whole Morpeth tea are exceptional

Have used Hays Travel for several years.Staff alwayd so griendly and hellful.So easy to book holidays .Stress free.

Very professional, noted all our criteria and delivered all we require for our holiday. Great customer service. Thank you

Helpful. Pleasant and professional service. Very satisfied indeed.

The experience was made by the staff being very professional and friendly.

Once again, an absolute 1st class service from Robyn, booking our cruise for 2027.
Customer service is exceptional. This is the 4th holiday booked with Robyn this year. You are a star, thank you so much. Highly recommend Hays Travel Morpeth.

I told the agent what we wanted. 2 options sent by e mail. one was great so we did everything by phone. Actually upgraded our room and got an excellent price.

Excellent service as per normal .I was served by a young woman called Heidi .I think she is currently getting trained up but you wouldn’t have thought it .She was so lovely and really professional at the way she handled my booking .so helpful even sending a email to my hotel to ask for a special request for my family .She also took time to ring me to tell me that only 1 room was left available so I didn’t miss out on the hotel and the holiday that me and my family wanted .She will be such a assist to the Morpeth branch and she is credit to the staff who are currently helping her with her training .I Look forward to booking many more family holidays and especially my upcoming honeymoon which will be hopefully in September 🤞🙏Well done Girls and thank you Heidi 👍