Joanne was extremely helpful and really took the time to understand what we were looking for and searched for the best deal for us, especially flight times, as it was a short break and my daughter nee... See more
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Welcoming and attentive who listened to our needs and requirements. Natalie was very helpful and clear explaining the different aspects of the booking and assured us Hays would be with us every step... See more
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Having gone into Hays at Morpeth with a specific hotel and destination in mind Vicky was more than helpful in, not only locating it, but also searching other sites to get the best price for us. She... See more
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Vicky the lady we spoke to went over and above to make sure we got the best deal for our five day break to new York ...she went through everything clearly and was so helpful...we will definitely go ba... See more
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Company details
- #21 of 205 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #7 of 52 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4 Market Place, NE61 1HG, Morpeth, United Kingdom
- 01670 897461
4.9
Excellent
1k reviews
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10/10
I never book my holidays with anyone else. The girls at Hays Travel Morpeth are all so lovely and super helpful.
Each holiday I've had, has been perfect from start to finish, and they go above and beyond to help.
10/10!
18 July 2026
Reply from Hays Travel - Morpeth
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you consistently have perfect holidays with us and that our team goes above and beyond to help. We truly appreciate your loyalty and kind words. New York will be amazing :)
Kind Regards
Heidi
Reply from Hays Travel - Morpeth
Thanks so much for this review, it was my pleasure booking your holiday to Rhodes.
Thanks Robyn G :)
Went to a Wendy Wu pop in at Hays…
Went to a Wendy Wu pop in at Hays Travel. All the staff were fantastic, very attentive and friendly.
Wendy Wu rep was very helpful as was the staff member from Hays. Walked out with a holiday of a life time, just what I needed. Thank you
16 July 2026
Reply from Hays Travel - Morpeth
Thank you so much for the amazing review, it was my pleasure arranging such a fantastic holiday of a lifetime for you.
Thanks Robyn G
Robyn is amazing wouldn’t go anywhere…
Robyn is amazing wouldn’t go anywhere else for our holiday needs
15 July 2026
Reply from Hays Travel - Morpeth
Thank you so much for the lovely review! I hope you all have an amazing family holiday!
Robyn G :)
No hard sell.
Having gone into Hays at Morpeth with a specific hotel and destination in mind Vicky was more than helpful in, not only locating it, but also searching other sites to get the best price for us. She then went on to price airport parking, again finding an excellent deal. Nothing seemed too much trouble and our visit was hassle free.
Well done Vicky, no doubt we'll be seeing you again.
14 July 2026
Reply from Hays Travel - Morpeth
Thank you for your wonderful feedback! I am so pleased to hear that your visit was hassle-free and that you received such excellent service from us. We look forward to assisting you again in the future.
Kind Regards , Vicky
Reply from Hays Travel - Morpeth
Thanks so much Julia have the best time in Japan :) Thanks Vicky
Reply from Hays Travel - Morpeth
Thanks you so much it was my pleasure helping you.
Thanks
Vicky
Our booking experience
The lady who booked our holiday was very helpful easy to talk to answerd our questions we had would book with hays travel again thank you
12 July 2026
Reply from Hays Travel - Morpeth
Gwen Maddison,
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience and found our team helpful and easy to talk to. We truly appreciate your kind words and look forward to assisting you again.
Kind Regards
Joanne
Robyn was a delight to deal with
Robyn was a delight to deal with. Very friendly, helpful and professional.
9 July 2026
Reply from Hays Travel - Morpeth
Thank you so much for you kind comments I am so pleased i could get you a lovely holiday to Tenerife.
Thanks Robyn
Excellent helpful knowledgeable staff
Excellent helpful knowledgeable staff. Always book our holidays with the Morpeth branch
11 July 2026
Reply from Hays Travel - Morpeth
Thank you Violet, we love to see you in store :) Have a fab time in Gran Canaria
Team Morpeth
The card in the window caught our eye
The card in the window caught our eye. We went in and didn't have to wait to speak to someone. The price had actually cone down and we were booken in about 15 mins.
Staff very friendly and helpful.
10 July 2026
Reply from Hays Travel - Morpeth
Thank you for your wonderful review! We're so pleased to hear that our team was friendly and helpful, and that we could get your booking sorted quickly for you.
Kind Regards
Rachael :)
Excellent service
Got a good reception when entering the Morpeth shop. Went out of their way to assist me in finding the perfect holiday.
8 July 2026
Reply from Hays Travel - Morpeth
Hi Susan :)
Thank you so much for your lovely review!
I hope you have a great time in Skiathos - Heidi :)
My son and I weren't the easiest…
My son and I weren't the easiest customers but we had the most patient and helpful agent( unfortunately I didn't get her name) she really couldn't have been understanding. Thank you 👍👍
6 July 2026
Reply from Hays Travel - Morpeth
Thank you so much for the positive feedback It was my pleasure arranging your trip to Majorca, have the best time .
Thanks
Joanne
Reply from Hays Travel - Morpeth
Thank you for your fantastic feedback! We are so pleased to hear that you had such a positive experience with our team and the booking process.
Kind Regards
Vicky
Helpful friendly staff
Helpful friendly staff. Also very knowledgeable about different resorts and if did not know would ask colleagues who had been to resort.
3 July 2026
Reply from Hays Travel - Morpeth
Thank you for your wonderful review! We are so pleased to hear that our team was helpful and knowledgeable in assisting you.
Kind Regards
Hays Travel
Five star service.
Five star service.
As always, Vicky, Robyn and the team couldn't be more patient and helpful. A pleasure to do business with them and have a crack at the same time.
Thank you all.
30 June 2026
Reply from Hays Travel - Morpeth
Thanks so much guys such a lovely review, It is always our pleasure booking your fab adventures.I cant wait for you to try the cruise and what a fab destination ,Japan wow it will be amazing.
Thanks
Vicky
Invaluable help
We were planning a 3 generation family holiday for next year with parties flying from different airports. We had found holidays that suited our wish list of facilities but needed professional assistance to co-ordinate the flights, room and dietary requirements. Hays were brilliant and even searched out a better deal for our flights and luggage allowances
29 June 2026
Reply from Hays Travel - Morpeth
Thank you for your wonderful review! We are so pleased we could assist with your three-generation family holiday and coordinate all the details, including finding a better deal for your flights and luggage. We appreciate your kind words.
Kind Regards
Hays Travel
Very personable travel agent
Very personable travel agent, Heidi. Answered all our questions and was helpful in choosing cabin location.
18 June 2026
Reply from Hays Travel - Morpeth
Hi,
Thank you for your lovely words, I hope you will have a fab time on Bolette :)
Heidi
Excellent service from Vicky
Excellent service from Vicky, as always, getting us exactly the holiday we wanted. Thank you
30 June 2026
Reply from Hays Travel - Morpeth
Thank you for your wonderful feedback! We are so pleased to hear that we were able to help you find the perfect holiday. We appreciate your kind words. So pleased to get you booked back to Halkidiki.
Thanks
Vicky
Kind Regards
Hays Travel
Everything including package Holliday
Everything including package Holliday, parking and insurance all organised in one visit. Rachael, professional, friendly and knowledgeable.
We always book with Hays one or two times per year and the service continues to be excellent.
30 June 2026
Reply from Hays Travel - Morpeth
Hi Michael :)
Thank you for your lovely review, I hope you both have a lovely time at Playa Blanca - Rachael :)
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