We always book our holidays through Hayes and we always have the assistance from Shelley, who seems to pull out just what we need. SHELLEY always goes one step further ensuring that we will get just... See more
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As always, we received excellent service and advice from Hays at Newark. We would never book our holidays anywhere else! Shelley was amazing. Thank you 😊
Company replied
The service was excellent, the travel assistant could not have been more helpful. She was very good at explaining in detail the differences between the different holidays on offer in the area we were... See more
Company replied
I have visited hayes travel many times and always received excellent service. The staff are always very helpful friendly and know what they are doing. I would not go anywhere else.
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
11a Stodman Street, NG24 1AN, Newark, United Kingdom
- 01636858941
5.0
Excellent
913 reviews
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Excellent service
Excellent service. Valued guidance and information from Kerry in the newark office which was much appreciated.
20 January 2026
Reply from Hays Travel - Newark
Thank you so much for the feedback, very much appreciated Kerry
Rachel made our choice of holiday a
Rachel made our choice of holiday a pleasure. Effortlessly efficient &a smile to go with it.
27 January 2026
Reply from Hays Travel - Newark
Thank you for the lovely feedback! Rachel
Popped in to Hays Travel in Newark to…
Popped in to Hays Travel in Newark to book a cruise for my wife’s 50th Birthday
Only been in one cruise before so no expert and was reluctant to book this holiday on line, we were met by Sophie who was great she talked us through everything nothing was to much trouble for her her knowledge on cruising was excellent she gave us the reassurances we needed to book the holiday thanks so much
25 January 2026
Reply from Hays Travel - Newark
Thank you for your kind & lovely comment, great to hear, Rachel.
Reply from Hays Travel - Newark
Thank you, that's great to hear,Rachel.
Mollie took time to understand our…
Mollie took time to understand our requirements and worked hard to make sure we had a competitive quote for the holiday we wanted.
25 January 2026
Reply from Hays Travel - Newark
Thank you for your kind words - Mollie
Shelley at the Newark branch was…
Shelley at the Newark branch was absolutely fantastic. We’d just come from an appointment with another travel agent that had gone really badly, Shelley literally saved our family holiday - efficiently, kindly and with a smile - we are so grateful to her ❤️
25 January 2026
Reply from Hays Travel - Newark
What a lovely review - thank you so much Amy. It was a pleasure to help you Shelley
Good efficient professional service
Shelley was very efficient and went through everything clearly. I knew what I wanted and she covered all the options and together we found the right deal. All very professional.
24 January 2026
Reply from Hays Travel - Newark
Thank you so much for your lovely review, we really appreciate it!
Very helpful advice and excellent service. …
Very helpful advice provided on destinations. All the travel arrangements were made efficiently. We really appreciated the excellent service provided.
23 January 2026
Reply from Hays Travel - Newark
Thank you so much for your lovely review, we really appreciate it!
Professional and engaging staff.
24 January 2026
Reply from Hays Travel - Newark
Thank you so much for your kind review, we really appreciate it!
Being greeted by efficient and friendly…
Being greeted by efficient and friendly staff.
We decided where we wanted to go and rang up and made an appointment with Rachel , as we know she would do everything we asked of her to take the stress out of booking a holiday and car parking. Thank you once again Rachel.
16 January 2026
Reply from Hays Travel - Newark
That's lovely to hear, always a pleasure seeing you both, Kind regards Rachel.
Been using them for a few years now
Been using them for a few years now. The attention to the client is second to none. Nothing is too much trouble. They help you in every way possible to make your booking and travel plans a pleasure.
14 January 2026
Reply from Hays Travel - Newark
Thank you so much for your lovely review, we really appreciate it!
Very good very informative and helpful
20 January 2026
Reply from Hays Travel - Newark
Thank you for your review, its very much appreciated. Sophie
Rachel was a very helpful and efficient…
Rachel was a very helpful and efficient member of staff that enable us to make a quick and easy decision
19 January 2026
Reply from Hays Travel - Newark
Thank you so much for your kind words, it is very much appreciated - Rachel.
Reply from Hays Travel - Newark
Thank you for you lovely comments - Sophie
Great travel agents
Sophie was absolutely fantastic ensuring we booked the best holiday for us. She knew lots about the place we were looking at and really friendly. I would certainly book with hays again.
12 January 2026
Reply from Hays Travel - Newark
Thank you so much for your feedback, it is very much appreciated. Sophie
Reply from Hays Travel - Newark
Thank you for your comment, kind regards Rachel.
Lapland day trip
Excellent service from Lola and very patient and informative about the trip
9 January 2026
Reply from Hays Travel - Newark
Thank you for your kind words - Lola
Kerry was very helpful and friendly
17 January 2026
Reply from Hays Travel - Newark
Thank you for your kind words - Kerry
Hayes at Newark
Mollie wsas very helpful and searched in depth for something that matched our request and then went through things in detail.
8 January 2026
Reply from Hays Travel - Newark
Thank you for your kind comment, Rachel.
friendly helpful service
14 January 2026
Reply from Hays Travel - Newark
Thank you for your kind review, Rachel.
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