We were made very welcome by the staff on entering the office and were offered a seat where we discussed with 'JILL' our exact holiday intentions. It took only a short period of time, given her experi... See more
Company replied
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See what reviewers are saying
I went to try and get a holiday booked for next year, I was dealt with a lovely girl called Ashleigh. Within roughly 10 minutes of looking at lots of holiday destinations and hotels we found a great... See more
Company replied
Entered the shop was spoke to right away by a girl called Kasey-Leigh give her my details and budget regarding a Cruise. She was very knowledgeable and was able to recomend Celebrity xcel cruise lin... See more
Company replied
We have just booked our honeymoon through Hays travel in Newtownards & Lynn was soooo lovely & got everything organised for us & most definitely knew what she was talking about. Thank you very much... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit B20 Ards Shopping Centre, BT23 4EU, Newtownards, United Kingdom
- 02891897639
4.9
Excellent
1k reviews
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Knowledgeable and helpful staff
Knowledgeable and helpful staff.
The first place I go to when I want to arrange a foreign holiday.
28 February 2026
Reply from Hays Travel - Newtownards
Thank you so much for your kind words : )
Service second to none
Lynn was excellent answered all our queries and put us at ease regarding our travel plans nothing was too much bother for her. A gem you are lucky to have in your employment
10 March 2026
Reply from Hays Travel - Newtownards
Thank you so much for your kind words : )
The helpful and professional attitude…
The helpful and professional attitude of Kasey, where nothing was too much to achieve the short break we wanted.
8 March 2026
Reply from Hays Travel - Newtownards
Thank you for your kind words
We have just booked our honeymoon…
We have just booked our honeymoon through Hays travel in Newtownards & Lynn was soooo lovely & got everything organised for us & most definitely knew what she was talking about.
Thank you very much for being so helpful⭐️⭐️⭐️⭐️⭐️
8 March 2026
Reply from Hays Travel - Newtownards
Thank you for your kind words, have an amazing honeymoon!
Reply from Hays Travel - Newtownards
Thank you so much for your kind words : )
Absolutely fantastic experience with…
Absolutely fantastic experience with Anna in the Newtownards branch, nothing was too much of an ask of her, she was fantastic with us in every way possible and of course all of the other girls were all so friendly too, will definitely be booking with them again, hopefully soon 💖
24 February 2026
Reply from Hays Travel - Newtownards
Thank you so much for your kind words : )
Reply from Hays Travel - Newtownards
Thank you so much for your kind words : )
Kasey considered all options and…
Kasey considered all options and nothing was too much trouble for her.
Got us a great holiday to Iceland.
1 March 2026
Reply from Hays Travel - Newtownards
Thank you so much for your kind words : )
Excellent customer service
Excellent customer service from Lynn at Newtownards Branch.
Went above & beyond to book us what we were looking for.
Would definitely recommend.
22 February 2026
Reply from Hays Travel - Newtownards
Many thanks for your kind comments
Very knowledgeable and helpful
22 February 2026
Reply from Hays Travel - Newtownards
Thank you for your kind comments
Reply from Hays Travel - Newtownards
Many thanks for you kind comments
Very polite girl who talked to us very…
Very polite girl who talked to us very well and could not do enough for us give her a payment rise
28 February 2026
Reply from Hays Travel - Newtownards
Many thanks for your kind comments
Reply from Hays Travel - Newtownards
Thank you for your kind words
Never have no issues with Hayes…
Never have no issues with Hayes holidays are always reasonable
20 February 2026
Reply from Hays Travel - Newtownards
Thank you for your kind words
Ashley in hayes in ards shopping centre…
Ashley in hayes in ards shopping centre go's out out her way to get the best deal Ashley has great customer service always friendly and helpful nothing to much trouble.i would always highy recommend
hayes travel great service
18 February 2026
Reply from Hays Travel - Newtownards
Thank you for your kind words
Our experience of booking was very…
Our experience of booking was very efficient and professional.
24 February 2026
Reply from Hays Travel - Newtownards
Thank you so much for your kind words : )
Reply from Hays Travel - Newtownards
Thank you so much for your kind words : )
Lynn is very easy to work with and was…
Lynn is very easy to work with and was very helpful in booking my holiday
22 February 2026
Reply from Hays Travel - Newtownards
Thank you so much for your kind words : )
Reply from Hays Travel - Newtownards
karen gregg,
We appreciate your kind words! It is a pleasure for us to know that our team member was so helpful to you.
newtownards, Hays Travel
(Holidays)**
Great experience. Jill was fantastic. Helped in so many ways. Showed me lots of different options and destinations.
21 February 2026
Reply from Hays Travel - Newtownards
JACQUELINE,
We appreciate you sharing your great experience. We are so happy to hear that our team helped you by showing you many options and destinations.
newtownards, Hays Travel
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