Sadie was excellent organising our River cruise, she always goes above and beyond on her customer service. She is an asset to the team at Blue Boar Sprowston Norwich branch
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Oh my goodness Aimee was amazing. Patient, kind, knowledgeable and so, so helpful. Went in to look at holidays , came out having booked one and two more in the pipeline. Can’t praise her enough. What... See more
Company replied
The Hays staff at Tesco Blue Boar Norwich are an excellent team, always so helpful and friendly. Their attention to detail is exemplary. Barney is a star.
Company replied
As always Beth is amazing I’d never book a holiday with anyone else. She knows exactly what I would like and what I wouldn’t like and always goes that extra mile Highly recommend hays at Tesco 😊
Company replied
Company details
- #21 of 208 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 2, Tesco Extra, Blue Boar Lane, NR7 8AB, Norwich, United Kingdom
- 01603857516
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The complete professionalism of the staff
The complete professionalism of all the staff in the shop was tip top. All the questions I needed answering almost immediately was done and out trip for 2027 was booked and done. Well done Hays Travel.

Reply from Hays Travel - Norwich Tesco
Mia was a superstar
Mia was a superstar, took all the trouble of booking a holiday away from us, we can now just look forward to it!😃

Reply from Hays Travel - Norwich Tesco
Hayes travel @Tesco sprowston the best care
We always try to see Laura she just simply gives the best care and service for our travel needs, you can tell her what your looking for and she will work it out & give good recommendations, first class care and service every time

Reply from Hays Travel - Norwich Tesco
Always great service from the staff in…
Always great service from the staff in hays as usual 👏

Reply from Hays Travel - Norwich Tesco

Reply from Hays Travel - Norwich Tesco
Barney is so helpful
Barney is so helpful, always gets back to you and goes above & beyond to find your perfect holiday
Here’s to many more holidays in the future

Reply from Hays Travel - Norwich Tesco
Friendly sails assent.
Friendly sails assent and very knowledgeable about the area I am going to on holiday.

Reply from Hays Travel - Norwich Tesco
We spoke to a young trainee and she was…
We spoke to a young trainee and she was extremely helpful and pleasant.

Reply from Hays Travel - Norwich Tesco
Awesome service
Sadie was amazing again as usual!
We would never book our holidays with anyone else . Friendly knowledgeable and professional x
A great asset to your team x

Reply from Hays Travel - Norwich Tesco
Always good service with Hays
Mia, who served us , listened to what we said and effortlessly sorted our holiday to Corfu. We have always had excellent service at this branch and Mia who is relatively new, did not disappoint.Thank you.

Reply from Hays Travel - Norwich Tesco
Great all round service
Great all round service, Laura, who dealt with my initial enquiry and subsequent booking was very proffesional, did alot of work sourcing different options, getting the best deal for my special holiday, nothing was too much trouble.

Reply from Hays Travel - Norwich Tesco

Reply from Hays Travel - Norwich Tesco
Exceptional one to one service,
Exceptional one to one service,
especially Laura, always very helpful

Reply from Hays Travel - Norwich Tesco
Great experience
Friendly and helpful customer engagement making holiday decisions easier

Reply from Hays Travel - Norwich Tesco
Outstanding Beth
Beth is outstanding attending to our needs and making our holidays happen for us just the way we like it

Reply from Hays Travel - Norwich Tesco
Amazing support for family with disabilities
Was booking our first ever holiday abroad with our 2 children and Mia was fantastic!! As a family with disabilities, we had a lot of questions and she helped put our mind at ease, nothing was too much trouble and she found us the best holiday! I then found out that she was a trainee apprentice and couldn't believe she hadn't been doing this for years!
Very happy with Hays Travel, wouldn't hesitate to book again in fact we are already talking about the next one!

Reply from Hays Travel - Norwich Tesco
Barney always prompt and helpful
Barney always prompt and helpful, a helping hand when you need it!

Reply from Hays Travel - Norwich Tesco
Well done to Madison for sticking to…
Well done to Madison for sticking to the task and understanding our requirements
Result holiday booked for our family

Reply from Hays Travel - Norwich Tesco

Reply from Hays Travel - Norwich Tesco
Madison was superb
Madison was superb! She was able to find exactly what we wanted! And she did so with efficiency, will be coming back to her for every one of our holidays!

Reply from Hays Travel - Norwich Tesco
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