Hays Travel - Oldbury Reviews 

Victoria was very helpful and knowledgable. As is always the case it was a pleasure booking our holiday with the team at Oldbury.

Very Helpful and understanding. Maria knew her stuff and helped us book our holiday. She was very professional and caring about booking our holiday.

I have been dealing Hays Travel for many years.
Excellent service provided by all staff, polite and friendly.
Mainly deal with Jenny she always does her very best to accommodate requirements requested, pleasure to know she's taken care of all the administration work on my behalf .

They were very helpful and were prepared to look at all aspects of the holiday.

Victoria was absolutely fabulous, she is so friendly and welcoming. Victoria listened to what we were looking for and then booked and organised everything for us, we couldn't have asked for more.

Jenny made the experience great because it wasn't just a simple booking. She listened to exactly what we wanted and was patient and very well informed and dealt with all our questions as they came up.
As usual we came away feeling like valued regular customers.

All of our visit was great
Staff new exactly what we wanted and found the best possible deal
Felt like our holiday was going to be perfect

Amazing staff always book with Hayes brill customer service

Everything was managed quickly and efficiently. Finding the best deal possible for us. Jenny was absolutely amazing, thank you Hays Travel.

Very helpful and informative staff that helped us find the holiday we wanted at the price we wanted to pay. The whole process was pleasant and un-rushed even with it being late in the afternoon on a Sunday.

We always come to Hays travel, and Kev always goes above and beyond for us..

Had a wonderful experience. The young lady was very helpful and we found our cruise. Booked it.

Summer went above and beyond to get us the perfect break.
She listened to what we wanted and made sure she found us the correct destination

Porsha at the oldbury retail store was absolutely brilliant

Charlotte was a very polite helpful girl answered any questions we had.
We could pop back anytime if anything else we thought of and she would give us 100%.
Thank you Charlotte.

We r always happy with there service they r so friendly

We have used hays oldbury for quite a few years now and they have always been extremely helpful. Having had to alter our 5 person holiday to later in the year for personal reasons they were so helpful and subsequently cancelling the group vacation was no trouble. We have now booked as a couple and the service with information to help us was invaluable. RHODES HERE WE COME.

We booked our first cruise with Hays in Olbury in 2024 and we were so pleased with the service and how helpful and friendly Jenny was, we didn't even consider going anywhere else to book our next one. This time we spoke to Summer, who was just as helpful and friendly. She noted down our requirements first and was happy to go through all of the options available that met our requirements. We left the branch having booked our perfect 2028 cruise and safe in the knowledge that we can contact them at any time if we have any queries or wish to make any changes.

Summer was very pleasant and professional.