My wife & I met with Sarah, she was very friendly, extremely helpful & very knowledgeable. We have met Sarah before & would speak to her about further holiday bookings.
Company replied
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See what reviewers are saying
Lovely staff Sahara was very helpful with every aspect of booking our holidays ,knowledgeable about all the destinations we asked about .Really a first class experience.
Company replied
I was very pleased with the service I had with Nicola in hays travel. Nicola has a lot of patience as she explains things to me. Nicola is a very nice lady and nothing is a bother to her. All the staf... See more
Spent time looking for what suited us. Gave good advice and choices. Very helpful. Took us through the booking process, completed our boarding process. Would highly recommend.
Company replied
Company details
- #22 of 206 best companies in Travel agent
- #8 of 38 best companies in Cruise agency
- #8 of 53 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
35 Marischal Street, AB42 1BS, Peterhead, United Kingdom
- 01779 867458
4.9
Excellent
757 reviews
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Staff very friendly and helpful
Staff very friendly and helpful will go the extra mile to make sure every thing about your holiday plans is seen to your satisfaction
18 June 2026
Reply from Hays Travel - Peterhead
Thank you Alexander.
Great service and support from Ann in…
Great service and support from Ann in Peterhead! Efficient and friendly service and my wife and I thoroughly enjoyed our City break to Stavanger!!
2 June 2026
Reply from Hays Travel - Peterhead
Thanks James for taking the time to leave a review. Glad you liked your trip. Ann
Pleasant Experience
Demi was pleasant helpful & knowledgeable.
She made booking our holiday a pleasure
13 June 2026
Reply from Hays Travel - Peterhead
Thank you for your lovely review it is really appreciated :) Demi
All good staff and srrvivrs where good
14 June 2026
Reply from Hays Travel - Peterhead
Thank you for your lovely review it is really appreciated :) Demi
Hays Travel makes it easy
Staff are lovely and make the whole process of booking a holiday seamless!
5 June 2026
Reply from Hays Travel - Peterhead
Thank you for your lovely review, It is really appreciated :) - Demi
Ann was so helpful went above and…
Ann was so helpful went above and beyond for us to find best deal nothing was a problem
7 June 2026
Reply from Hays Travel - Peterhead
Thank you Leigh.
Reply from Hays Travel - Peterhead
Thank you Sharon.
Reply from Hays Travel - Peterhead
Thanks for taking the time to leave a kind review.
Reply from Hays Travel - Peterhead
Thank you Graham.
Was really pleased with the help we got…
Was really pleased with the help we got at hays travel Ann was so helpful explaining everything to us and very nice lady
30 May 2026
Reply from Hays Travel - Peterhead
Aww thank you Edith. Appreciate you leaving a kind review.
Very helpful from start to finish…
Very helpful from start to finish nothing was a problem very satisfied
6 June 2026
Reply from Hays Travel - Peterhead
Thank you for the review. Appreciate this.
My holiday was booked and confirmed…
My holiday was booked and confirmed within about 40 mins. I had spent hours going over things online.
Staff were very help friendly and helpful.
29 May 2026
Reply from Hays Travel - Peterhead
Thank you for the kind review. Glad we were able to get you all confirmed. 😀
We have never experienced this level of service before.
We have never experienced this level of care and service from a travel agent before.
Sarah asked what we were looking for in a holiday?
We chatted about our preferences and ideal wishes.
Sarah, listened and came up with cruises that would be ideal for our family!
Wow, the experienced travel agent has really made all the difference to find the holiday of our dreams!
We have booked our cruise which was so easy to complete with Sarah!
4 June 2026
Reply from Hays Travel - Peterhead
Thank you so much Jacqueline for the kind review. I will be sure to let Sarah know. Ann😀
Reply from Hays Travel - Peterhead
Thank you.
QUICK AND EASY BOOKING SERVICE
Date of Booking 3.6.26
Hays Travel 35 Marischal Street Peterhead
QUICK AND EASY BOOKING SERVICE
Very helpful Travel Advisor offering good advice.
Offered other holiday dates/prices and spent time with us. Everything booked in store. Easy booking process.
3 June 2026
Reply from Hays Travel - Peterhead
Thank you. Judith. Glad we have got you something.
Great staff
the knowledge and professionalism of the staff.
Always ready to put in extra effort to make sure you have exactly what you want and need on your holiday.
14 May 2026
Reply from Hays Travel - Peterhead
Great, thank you for the review. 😃
Reply from Hays Travel - Peterhead
Thanks again Lynne. 😃
The staff were so friendly and Sarah…
The staff were so friendly and Sarah new her stuff
and guided us through the whole procedure
Thanks Sarah
30 May 2026
Reply from Hays Travel - Peterhead
Thank you very much for your lovely review, it is very much appreciated. Sarah
Reply from Hays Travel - Peterhead
Thank you Malcolm.
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