Hays Travel - Peterhead Reviews 

758
TrustScore 5 out of 5

4.9

35 Marischal Street, AB42 1BS Peterhead, GB


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Rated 5 out of 5 stars

My wife & I met with Sarah, she was very friendly, extremely helpful & very knowledgeable. We have met Sarah before & would speak to her about further holiday bookings.

Company replied

Rated 5 out of 5 stars

The staff are lovely. Very helpful. Would always reccomend using hays first class service . So easy just sit relax and organise our whole trip very quickly

Rated 5 out of 5 stars

Lovely staff Sahara was very helpful with every aspect of booking our holidays ,knowledgeable about all the destinations we asked about .Really a first class experience.

Company replied

Rated 5 out of 5 stars

Spent time looking for what suited us. Gave good advice and choices. Very helpful. Took us through the booking process, completed our boarding process. Would highly recommend.

Company replied


Company details

  1. #21 of 205 best companies in Travel agent
  2. #8 of 37 best companies in Cruise agency
  3. #7 of 52 best companies in Cruise Travel Agency
  4. #4 of 34 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #9 of 100 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 35 Marischal Street, AB42 1BS, Peterhead, United Kingdom

  • 01779 867458

4.9

Excellent

TrustScore 5 out of 5

758 reviews

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4.9

All reviews

(758)

123,986 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service!

Excellent service as always at Hays Peterhead . After popping in earlier in the week to request a holiday quote for next summer, I received several by email which met my requirements perfectly . Holiday now booked and one very happy customer .

9 May 2026
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Reply from Hays Travel - Peterhead

Hello Nicola, so glad we were able to get something that fits your needs. Thank you for the kind review.

Rated 5 out of 5 stars

As always treated as you are the only…

As always treated as you are the only customer worth bothering about could not be better. In Anne you have an asset worth,holding on to she does your company great service, but I feel sure that I do not have to tell you that.
Ian Strachan

6 May 2026
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Reply from Hays Travel - Peterhead

Thank you Ian for the very kind review. You are always a delight to deal with.

Rated 5 out of 5 stars

Really great staff that helped me book…

Really great staff that helped me book a cruise I really wanted to go on, she even sent a link for parking at the cruise port, she also said if I had any trouble booking it she would help me

26 April 2026
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Reply from Hays Travel - Peterhead

Thanks Karen appreciate the kind review, I will be sure to pass this onto Georgina. Ann

Rated 5 out of 5 stars

My experience with hays travel was the…

My experience with hays travel was the best service and booking process I've had to date .
Nicola was so prompt and efficient thought the whole experience.
Nothing was a problem for her and she was very helpful and informative.
Everything went smoothly and so prompt with her response to our wishes and our booking .
I won't hesitate to book through Hays again as my first experience was absolutely perfect
Five stars from me. ⭐⭐⭐⭐⭐
Thank you Nicola from Peterhead Hays Travel 😊

5 May 2026
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Reply from Hays Travel - Peterhead

Thank you for your lovely review, I will make sure to pass this along to Nicola :) - Demi

Rated 5 out of 5 stars

Japan

Good knowledge of holidays I was looking for. Did best to get me best deal

26 April 2026
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Reply from Hays Travel - Peterhead

Thanks very much for coming in. Glad we managed to get something organised for you. Sarah.

Rated 5 out of 5 stars

The personal service was brilliant

The personal service was so important and Demi was brilliant and knowledgeable helped us through every aspect of our booking experience

23 April 2026
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Reply from Hays Travel - Peterhead

Thank you for leaving a great review. Thanks again.

Rated 5 out of 5 stars

Helpful

Helpful, pleasant, cheerful staff.

18 April 2026
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Reply from Hays Travel - Peterhead

Thanks Mandy.

Rated 5 out of 5 stars

Great staff

Very frenidly staff and always happy to help in any way they can to make your holiday great.

12 January 2026
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Reply from Hays Travel - Peterhead

Thanks Roy.

Rated 5 out of 5 stars

Very knowledgeable and friendly staff…

Very knowledgeable and friendly staff showing us all the options available to us on the dates and locations chosen. Was nice to speak to someone in person rather than online.

28 March 2026
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Reply from Hays Travel - Peterhead

Thank you for your lovely review Gary, It is really appreciated :) Demi

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