My husband and I simply turned up One Saturday morning and asked about what we were looking for, bearing in mind that this was our first foray into a travel agent for double figure years when... See more
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My wife and I visited Hays Travel Petersfield on impulse to ask about a Cunard Cruise we were interested in. Nieve answered our questions clearly and because of her we decided to book our cruise to No... See more
Company replied
Very helpful and we felt we were not rushed into making a decision and all our queries/concerns were answered.
Company replied
Really helpful and friendly staff who put everything together, were always available to answer questions and who didn't get fed up when I kept changing destinations and adding stops.
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Company details
- #21 of 207 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
17 High Street, GU32 3JT, Petersfield, United Kingdom
- 01730 268341
4.8
Excellent
310 reviews
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great team at Petersfield
Emma and Richard have been first class in their attentiveness and help; they could not do more.
13 April 2025
Reply from Hays Travel - Petersfield
Dear Alun,
Thank you for your kind words, I will pass on the message to my colleagues. It is great to hear that you had a positive experience.
Kind regards, Olivia.
So helpful!
So helpful!
I saw Richard at Hays Travel in Petersfield and discussed my initial holiday destination idea with him and got quotes etc. I then realised that idea wouldn't work for me and I wasn't sure where to go.
Richard wanted to give me a variety of potential holiday destination options so he looked up a range of places and priced them all up for me which was great.
From there, I found the holiday I wanted!
I'd recommend Hays Travel in Petersfield.
28 March 2025
Reply from Hays Travel - Petersfield
Good morning
Thank you for leaving Richard such a wonderful review.
I am glad he was able to help you find the perfect holiday.
We look forward to welcoming you into branch again.
Many thanks
Emma
First time experience of using a travel agent face to face
This was our first time of booking a holiday through an agent. Our experience was one of great satisfaction. The office staff were very friendly and our particular travel rep was very knowledgeable and was able to make the process of booking a special holiday (40th wedding anniversary) seamless. We were in the office for some time and, going forward, coffee/tea facilities would be a nice touch.
2 April 2025
Reply from Hays Travel - Petersfield
Thank you for leaving us such a wonderful review.
I am glad I was able to help you plan your trip to Italy for your wedding anniversary.
We will make sure we offer you a cup or tea or coffee next time.
Many thanks
Emma
Reply from Hays Travel - Petersfield
Thank you for your kind words. It is lovely to hear when our service is appreciated . Kind regards Richard
Thank you to Richard and Emma
Thank you to Richard and Emma. You were so helpful, patient and understanding in finding the perfect family holiday to fit our needs and budget. We are so grateful for your time and enthusiasm. It was an absolute pleasure to work with you.
16 March 2025
Reply from Hays Travel - Petersfield
it was great to be able to help you get the right holiday for your plans. Looking forward to helping you nearer the time. Regards Richard
Emma was so helpful & found exactly…
Emma was so helpful & found exactly what we wanted.
12 March 2025
Reply from Hays Travel - Petersfield
Thank you for leaving me such a lovely review, Thank you for booking with me & I hope you all enjoy your holiday - Emma
Helpful and friendly!
We went into Hays looking for some guidance on planning a holiday. Richard was friendly and helpful again . We came away feeling happy to have a holiday to look forward to, knowing that we will have assistance with any further questions or queries we may have.
2 March 2025
Reply from Hays Travel - Petersfield
Many thanks for the kind review. It is lovely to hear when we get things right. I look forward to helping you again near the time and on your next holiday. Regards Richard
Golden Anniversary Cruise
Richard Davis dealt with our enquiry and talked us through the whole process of booking a cruise extremely well
4 March 2025
Reply from Hays Travel - Petersfield
it was a pleasure to be able to get you booked I will be here to help you through the rest of the booking admin. Great to see you again. Regards Richard
Reply from Hays Travel - Petersfield
Thank your for kind review. We appreciated your booking and look forward to helping you further with this booking Regards Richard
So helpful
So helpful and so much patience I have been going back and forth for weeks changing my itinerary for a safari holiday and they have helped so much and always happy to help even though they must of been fed up with me 😂
1 March 2025
Reply from Hays Travel - Petersfield
We loved being able to help you. I will let the two Ladies who helped you know of your kind review Regards Richard
Holiday all sorted
The lady that sorted out our holiday was helpful patient and friendly
26 February 2025
Reply from Hays Travel - Petersfield
Thank you for leaving such a lovely review, We hope you enjoy your holiday & look forward to welcoming you into branch again. Many thanks Emma
Emma was extremely helpful
Emma was extremely helpful, and would book again with you.
25 February 2025
Reply from Hays Travel - Petersfield
Thank you for leaving such a great review. We look forward to welcoming you into branch again. Many thanks Emma
Richard was very helpful and extremely…
Richard was very helpful and extremely patient with us ..thankyou very much Richard.
16 February 2025
Reply from Hays Travel - Petersfield
Thank you for leaving Richard a good review, we are so glad he was able to help you!
Reply from Hays Travel - Petersfield
Thank you for your kind review. I will make sure my colleague sees it on her return to the office Regards Richard
Richard was very patient and tried very…
Richard was very patient and tried very hard to find us the holiday that we will enjoy.
He was very efficient, and found and conveyed the information quickly and clearly.
12 February 2025
Reply from Hays Travel - Petersfield
Thank you for your review, we are so glad Richard was able to help you!
Hays has a much more effective…
Hays has a much more effective technological access to all aspects of travel on the internet. We find it easier to arrange our travel by talking to those in the travel business. Richard and the team in Petersfield give good advice and a good service. It is also more social able to talk to a person rather than curse a computer.
13 February 2025
Reply from Hays Travel - Petersfield
Thank you for the review, we are so happy we could help arrange your holiday!
Reply from Hays Travel - Petersfield
Thank you for leaving me a kind review, I'm glad I could be of help! Olivia :) x
Nice and easy
Very helpful took the time to get everything sorted not rushed booking made easy much better than trying to do it myself.
12 February 2025
Reply from Hays Travel - Petersfield
It was a pleasure to be able to help you get your holiday sorted. I look forward to hearing how the holiday goes when you get back from the holiday Richard
Great communication with Olivia…
Great communication with Olivia regarding destination snd choice of hotels.. best options of package with number of days and nights inclusive
polite and informative
Spent lots of time to give us the best deal and value for money for our Caribbean holiday 2026,
Thankyou 😀
7 February 2025
Reply from Hays Travel - Petersfield
Thank you for the review! :)
Reply from Hays Travel - Petersfield
Thank you for leaving us a great review, we hope to help you plan lots of trips in the future. Many thanks Hays Petersfield.
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