The lady who dealt with us was so professional and knowledgeable. She put us at ease and made the whole process very easy. There were only two staff members on duty due to illness and holidays which m... See more
Company replied
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Karen was so helpful and did everything possible to ensure that she found us our perfect accommodation for our holiday to Majorca. After searching for us she found the perfect place and we were very h... See more
Company replied
Once again we went to Hays they listened to your needs and do their best to get you what you are looking for, and as usual we came away with the holiday we were looking for
Company replied
Well what can I say Karen has done it again..she is such a little gem very on point and deliveries the best holiday ever thanks 😁
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #8 of 38 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #10 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 4 Magowen West, BT62 3PG, Portadown, United Kingdom
- 02838867424
4.9
Excellent
435 reviews
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Very helpful staff 👏
Very helpful staff 👏
First class helping with our holiday booking
9 August 2026
Always use Hays when going abroad.first…
Always use Hays when going abroad.first class service.
8 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Well what can I say Karen has done it…
Well what can I say Karen has done it again..she is such a little gem very on point and deliveries the best holiday ever thanks 😁
13 August 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback 😊
Once again we went to Hays they…
Once again we went to Hays they listened to your needs and do their best to get you what you are looking for, and as usual we came away with the holiday we were looking for
11 August 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback 😊
Efficient friendly service
Efficient friendly service. Karen is my go to
In Portadown branch and has been for years
8 August 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback 😊
Reply from Hays Travel - Portadown
Thank you for your lovely feedback 😊
Your rep was very helpful and friendly…
Your rep was very helpful and friendly nothing was any bother
29 July 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback 😊
Excellent customer service.
Karen was so helpful and did everything possible to ensure that she found us our perfect accommodation for our holiday to Majorca. After searching for us she found the perfect place and we were very happy to book , now we are looking forward to heading off on holiday. Thank you Karen for your help.
31 July 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback 😊
Needed Travel Insurance for my son at…
Needed Travel Insurance for my son at the last minute Hays Travel Portadown a girl called Ciarna was so helpful and got it sorted in no time Thanks again
28 July 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback 😊
The lady who dealt with us was so…
The lady who dealt with us was so professional and knowledgeable. She put us at ease and made the whole process very easy. There were only two staff members on duty due to illness and holidays which meant the ladies were under a lot of pressure what with bookings and people needing foreign currency. They both dealt with it admirably.
26 July 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback 😊
Reply from Hays Travel - Portadown
Thank you so much for your lovely comment :)
Hays Travel Portadown
Ciarna was excellent and provided us with useful information to allow us to choose our vacation. Brendan O’Hare
12 July 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback 😊
Sharlene was really helpful and took…
Sharlene was really helpful and took time to find us the best choice of holiday for us in the most suitable location. Gave us good advice and the service providing check in etc was great. Well worth the little extra to have an agent to support us. Thank you
2 July 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback 😊
The staff were so friendly
The staff were so friendly, helpful and knowledgeable with any queries we asked about
30 June 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback 😊
Service,time taken to find a holiday
Service,time taken to find a holiday, booking process was efficient
7 July 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback 😊
Reply from Hays Travel - Portadown
Thank you for your lovely feedback 😊
I have booked holidays with Karen in Hay's Portadown for years..…
I have booked holidays with Karen in Portadown for years,she always goes that extra mile to find the perfect deal,she is always very courteous and very professional. 👍👍
23 June 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback 😊
Was welcomed with a lady called Ciana…
Was welcomed with a lady called Ciana ,she made us feel at home treated us with respect,was patient and very helpful .Assisted us to choose the place to stay and was giving us all the info we needed
2 June 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback 😊
The Staff who dealt with me was very…
The Staff who dealt with me was very professional and helpful and so knowledgeable
14 June 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback 😊
100% from all the girl's in the shop…
100% from all the girl's in the shop got what I wanted
5 June 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback 😊
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