Lee was so professional and tried so many options to get the right holiday for us.Excellent Customer Service Absolutely brilliant. Unlike the experience in Hayes Travel Agency in Armagh which was te... See more
Company replied
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See what reviewers are saying
Was able to check the holidays available. Get a pint off for the holidays and then was able to get a call back to book our preferred holiday. They also completed our online check-in.
Company replied
Lee was extremely helpful and patient. Nothing was too much trouble even though our booking wasn't straight forward. I will definitely use Hays travel in the future.
Company replied
The lady who dealt with us was so professional and knowledgeable. She put us at ease and made the whole process very easy. There were only two staff members on duty due to illness and holidays which m... See more
Company replied
Company details
- #21 of 208 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 4 Magowen West, BT62 3PG, Portadown, United Kingdom
- 02838867424
4.9
Excellent
452 reviews
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Reply from Hays Travel - Portadown
Thank you for your lovely feedback 😊
This was quite a difficult flight to…
This was quite a difficult flight to book from my side but despite that - the staff at hays Portadown were very very patient- helpful to a fault and explained all my concerns honestly and with the highest respect
I think they all absolutely deserve a bonus
Thank you girls your customer service is outstanding
26 May 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback 😊
Reply from Hays Travel - Portadown
Thank you for your lovely feedback 😊
The staff at Hays Travel Portadown…
The staff at Hays Travel Portadown where amazing. Natasha and Joanne were a great help in getting everything sorted and helping me get the best rate for my spending money. It was great that they were on the phone whenever there was any enquiries available.
9 July 2025
Reply from Hays Travel - Portadown
Thank you for your lovely feedback 😊
Staff very friendly and took their time…
Staff very friendly and took their time to explore all options.
17 May 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback 😊
Reply from Hays Travel - Portadown
Thank you for your lovely feedback 😊
Karen knew exactly what I was looking…
Karen knew exactly what I was looking and was so helpful
21 May 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback 😊
Very pleasant and efficient girls…
Very pleasant and efficient girls .always get the right deals for people
12 May 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback 😊
Great experience
We where looking a few days in London with a theatre experience
We called to find out how expensive this would be and Ciarna help us find accommodation and flights with ease and professionalism great experience
8 May 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback 😊
Excellent service.
Travel consultant Karen was 1st class and she dealt everything we asked for and more. Will definitely use again.
21 April 2026
Reply from Hays Travel - Portadown
Thank you for the lovely feedback.
Reply from Hays Travel - Portadown
Thank you for the lovely feedback.
Girls are always so friendly and…
Girls are always so friendly and helpful and everything is made simple and easy..been dealing with the same girls for a long time over the years and never had an issue .thank you all x
22 April 2026
Reply from Hays Travel - Portadown
Thank you for the lovely feedback.
At this point I have just booked
At this point I have just booked, was happy with the booking and confirmation info. Helpful agent and informa.
9 April 2026
Reply from Hays Travel - Portadown
Thank you for the lovely feedback.
Karen in hays Portadown was so helpful…
Karen in hays Portadown was so helpful and patient as always
17 April 2026
Reply from Hays Travel - Portadown
Thank you for the lovely feedback.
Ciaran was very helpful got us the…
Ciaran was very helpful got us the holiday we wanted and sorted everything for us. Great service
15 April 2026
Reply from Hays Travel - Portadown
Thankyou for the lovely feedback.
friendly and efecient service
18 April 2026
Reply from Hays Travel - Portadown
Thankyou for the lovely feedback.
Reply from Hays Travel - Portadown
Thankyou for the lovely feedback.
Made my booking for two disabled…
Made my booking for two disabled persons with great ease with Karen,she made all possible for us.
9 April 2026
Reply from Hays Travel - Portadown
Thankyou for the lovely feedback.
I purchased Travel Insurance from the…
I purchased Travel Insurance from the branch in Portadown over the phone. I spoke to Natasha and she was extremely pleasant and helpful. Would book again with her.
10 April 2026
Reply from Hays Travel - Portadown
Thankyou for the lovely feedback.
Natasha looked after us with booking…
Natasha looked after us with booking our next ski holiday. We had some challenging preferences and a large group but she couldnt have done enough for us. Nothing was a problem and now we have booked the perfect holiday. We are so excited. We will definitely book with her again
3 April 2026
Reply from Hays Travel - Portadown
Thankyou for the lovely feedback.
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