Lee was so professional and tried so many options to get the right holiday for us.Excellent Customer Service Absolutely brilliant. Unlike the experience in Hayes Travel Agency in Armagh which was te... See more
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See what reviewers are saying
Was able to check the holidays available. Get a pint off for the holidays and then was able to get a call back to book our preferred holiday. They also completed our online check-in.
Company replied
Lee was extremely helpful and patient. Nothing was too much trouble even though our booking wasn't straight forward. I will definitely use Hays travel in the future.
Company replied
The lady who dealt with us was so professional and knowledgeable. She put us at ease and made the whole process very easy. There were only two staff members on duty due to illness and holidays which m... See more
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Company details
- #21 of 208 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 4 Magowen West, BT62 3PG, Portadown, United Kingdom
- 02838867424
4.9
Excellent
452 reviews
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Reply from Hays Travel - Portadown
Thank you for your lovely feedback
Too me personally an excellent job by all
Too me personally. I thought the help and advice with all the information in booking my holiday was excellent. The staff in the hays travel agency were so friendly and helpful. I wouldn't say a bad thing about them
16 January 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback
Charlene did an amazing job getting me…
Charlene did an amazing job getting me and my friend such a good deal. Thank you Charlene
17 January 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback
Clear,patient explanation
The assistant was really nice and helpful. I believe her name was Sonia.
16 January 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback.
The lady who done the booking for me…
The lady who done the booking for me was very helpful and went all the way to get what I wanted and was able to advise me on different things to do with the booking
16 January 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback
Reply from Hays Travel - Portadown
Thank you for your lovely feedback.
Great well pleased
3 January 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback.
No waiting around Fist time booking a…
No waiting around Fist time booking a holiday and the agent was very helpful and truthful
8 January 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback.
Reply from Hays Travel - Portadown
Thank you for your lovely feedback.
Karen in hays travel portadown takes…
Karen in hays travel portadown takes time to go. Thought every. detail with you couldn’t ask for more
28 December 2025
Reply from Hays Travel - Portadown
Thank you for your lovely feedback.
Reply from Hays Travel - Portadown
Thankyou for the lovely feedback.
I have booked many holidays over the…
I have booked many holidays over the past years but I have to say that Natasha in the portadown branch has certainly far outshined any of my experiences she was totally dedicated to my husband and I in insuring that we chose the ideal holiday for my family She certainly is a great asset to the Hays team I will definitely recommend her to others for her dedication to her job she is definitely a people’s person .I look forward to to my holiday in Torremolinos in July thanks to Natasha
31 December 2025
Reply from Hays Travel - Portadown
Such a lovely review, thank you so much.
It was an absolute pleasure to help you book your family holiday :)
Theymy joliday were very friendly and helpful and…
They were very friendly and helpful and in formative
29 December 2025
Reply from Hays Travel - Portadown
Thank you for the lovely feedback :)
A welcoming store
A welcoming store, Sonja was so helpful, friendly and knowledgeable and Natasha too. Trusted them to book my holiday for me and my family
20 December 2025
Reply from Hays Travel - Portadown
We're so happy to hear that you found our store welcoming Tina and our team helpful. Thank you for trusting us to book your family holiday; we appreciate it!
Second holiday I’ve booked this year…
Second holiday I’ve booked this year with them, always hassle free and will be back to book again
17 December 2025
Reply from Hays Travel - Portadown
We're happy to hear that your booking experiences have been hassle-free! Thank you for your continued trust, and we look forward to assisting you again.
Staff are very friendly and helpful
Staff are very friendly and helpful
Very willing to discuss options and give reviews of locations etc
9 December 2025
Reply from Hays Travel - Portadown
We appreciate you sharing your experience with us! We are so happy to hear that our team was able to help you explore your options.
Very helpful and friendly.
26 November 2025
Reply from Hays Travel - Portadown
Thank you for the lovely feedback
Booked our holiday yesterday on the…
Booked our holiday yesterday on the phone with Sonya in Hays Portadown Branch She was really nice and very professional Was a pleasure to book with her
27 November 2025
Reply from Hays Travel - Portadown
Thank you for the lovely feedback
Very helpful staff
Very helpful staff who delivered the holiday I wanted at a competitive price.
27 November 2025
Reply from Hays Travel - Portadown
Thank you for the lovely feedback
Great service and after a tricky…
Great service and after a tricky request, Karen and Tasha got everything sorted ASAP! 10/10 would recommend
9 November 2025
Reply from Hays Travel - Portadown
Thank you for your Lovely feedback 😊
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