Lee was so professional and tried so many options to get the right holiday for us.Excellent Customer Service Absolutely brilliant. Unlike the experience in Hayes Travel Agency in Armagh which was te... See more
Company replied
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See what reviewers are saying
Was able to check the holidays available. Get a pint off for the holidays and then was able to get a call back to book our preferred holiday. They also completed our online check-in.
Company replied
Lee was extremely helpful and patient. Nothing was too much trouble even though our booking wasn't straight forward. I will definitely use Hays travel in the future.
Company replied
The lady who dealt with us was so professional and knowledgeable. She put us at ease and made the whole process very easy. There were only two staff members on duty due to illness and holidays which m... See more
Company replied
Company details
- #21 of 208 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 4 Magowen West, BT62 3PG, Portadown, United Kingdom
- 02838867424
4.9
Excellent
452 reviews
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Quick and efficient service
When I contacted my local Hays Travel to renew my Travel Insurance they were helpful, friendly and were able to listen to what I needed and advise me what would be best.
17 June 2025
Reply from Hays Travel - Portadown
Thank you for the lovely feedback
Friendly and effienct staff..sorted my…
Friendly and effienct staff..sorted my booking quickly and explained everything..can't wait
14 June 2025
Reply from Hays Travel - Portadown
Thanks for the lovely feedback
Another very pleasant experience of…
Another very pleasant experience of booking a holiday with hays travel staff very knowledgeable and accommodating to our needs thanks.
6 June 2025
Reply from Hays Travel - Portadown
Thankyou for your lovely feedback.
Karen in Portadown was very helpful and…
Karen in Portadown was very helpful and professional when we were booking our cruise.
12 June 2025
Reply from Hays Travel - Portadown
Thankyou for your lovely feedback
Reply from Hays Travel - Portadown
Thankyou for your lovely feedback
Reply from Hays Travel - Portadown
Thankyou for your lovely feedback
Karen was very helpful as always…
Karen was very helpful as always considering how short staffed the shop was
10 June 2025
Reply from Hays Travel - Portadown
Thankyou for your lovely feedback
Great service
Karen was super helpful. Had a really good experience and great customer service.
10 June 2025
Reply from Hays Travel - Portadown
Thank you for your lovely feedback
Karen is the GOAT
Really quick replies over their Facebook and when I spoke to Karen over the phone she had amazing customer service really informative and friendly
3 June 2025
Reply from Hays Travel - Portadown
Thank you for your lovely feedback
Friendly and helpful staff
The girls in Portadown have got to know me when I go to book a holiday, are very friendly and helpful.....they nearly know what would suit me before I do!!!!!!!!
6 June 2025
Excellent service
Just back from holiday booked through natasha hays Portadown was that good we have just booked our family holiday for next year with natasha again she is so friendly and helpful would highly recommend
5 June 2025
We had an excellent experience at hays…
We had an excellent experience at hays travel.karen went over and above her duty to provide us with a holiday as we didn't have a specific destination in mind.she provided us with a large selection to choose from.would recommend it.
4 June 2025
Reply from Hays Travel - Portadown
Thank you for your lovely feedback.
Thankyou so much Natasha for your help…
Thankyou so much Natasha for your help today . Myself and 2 friends all went today and bombarded her with questions. She was fun and very helpful. That’s the start of a great holiday right there 🤩
28 May 2025
Unprompted review
Reply from Hays Travel - Portadown
Thanks for your lovely feedback.
Agent had visited hotel and spoke…
Agent had visited hotel and spoke honestly about experience there. Was knowledgeable about the area.
27 May 2025
Reply from Hays Travel - Portadown
Thanks for your lovely feedback
Reply from Hays Travel - Portadown
Thank you for the lovely feedback
Very knowledgeable and friendly staff
Very knowledgeable and friendly staff! I will definitely be back. ❤️
6 May 2025
Reply from Hays Travel - Portadown
Thank you for the lovely feedback
Had lots of questions about certain…
Had lots of questions about certain area and staff where very helpful and knowledgeable.
I asked about checking prices for other dates and they where very accommodating in helping us choose a holiday and nothing was too much bother.
A great team of very helpful staff.
30 April 2025
Reply from Hays Travel - Portadown
Thank you for the lovely feedback. :)
Karen was fantastic
Karen was fantastic, really helpful and contacted me when she said she would. So holiday booked
25 April 2025
Reply from Hays Travel - Portadown
Thank you for the lovely feedback
Hays travel Portadown
Quick dedicated service. Got exactly what we asked for. Will be back.Thanks.
24 April 2025
Reply from Hays Travel - Portadown
Thank you for the lovely feedback
Karen couldn’t do enough for me when I…
Karen couldn’t do enough for me when I was looking to book my holiday she took her time & searched until she found the right one for me her customer service skills are definitely 10/10 I will definitely be booking my future holidays with Karen in hays travel portadown.
20 April 2025
Reply from Hays Travel - Portadown
Thank you for the lovely feedback
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