Dawn in the prescot branch was very helpful and friendly , she looked for some amazing deals for us and made the booking process nice and simple explaining all we needed to know and helped with all qu... See more
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I had an issue with my currency travel card. The first lady I spoke to was extremely helpful however she was insure of the procedure. She informed she would ask her Manager to assist me. The Manager ,... See more
Anthony at Prescot office was very welcoming, nothing was too much trouble and he remembered me from my last visit in December. He listened to what I needed and didn’t rush until he found the perfect... See more
Very helpful, quickly found hotel we wanted, advised only two left of room type needed, talked about hotels amenities and the resort itself.
Company details
- #21 of 205 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #7 of 52 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
37 Eccleston Street, L34 5QA, Prescot, United Kingdom
- 01514386603
4.9
Excellent
781 reviews
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Anthony gave us his usual very helpful…
Anthony gave us his usual very helpful suggestions and we were delighted with the holiday we have booked!
Ric & Shani
31 May 2026
Great Friendly Service !
Having not booked a holiday with a travel agent for many years , we were led through the process seamlessly! An exceptionally friendly ,helpful member of staff Dawn Brown gave us many options and explained everything clearly , offering advice and suggestions . It made the whole process so easy and we came out reassured we had booked the holiday we wanted and are now looking forward to it , knowing everything has been taken care of .
30 May 2026
This was 5STAR ,ANDREW on the day &…
This was 5STAR ,ANDREW on the day & Dawn the next day made this booking very easy and quick, I have booked with HAYS Travel before, all the staff make everything very clear and I’ve always found them pleasant and HONESTLY,WELL DONE HAYS.
30 May 2026
Very helpful as always
Very helpful as always, lots of options offered with quick and easy booking process
23 May 2026
Anthony is always so helpful when…
Anthony is always so helpful when booking our holidays and really friendly. He understands exactly what we’re looking for and helps us every time. Couldn’t recommend him enough!
28 May 2026
Always helpful happy on the phone
Always helpful happy on the phone. We book a holiday yesterday and Anthony from Huyton branch saved me £400 which made me very happy. Thank you
26 May 2026
Very helpful an helped look for the…
Very helpful an helped look for the perfect holiday for my 50th birthday thank you so much
24 May 2026
Very helpfull she checked every think…
Very helpfull she checked every think for my friend and i. Would deffinatly recomend Hays travel.
23 May 2026
Top marks to Prescot Shop Staff
Staff in Prescot shop are all so friendly and helpful. Dawn, this time, made booking our break so straightforward. She couldn’t be more cheerful and helpful.
22 May 2026
Your staff at prescot and birchwood…
Your staff at prescot and birchwood are fabulous helpful in every way we don’t go anywhere else 😀
20 May 2026
All the staff I would give a 5 Star…
All the staff I would give a 5 Star rating in particular Sheaney and Kelly
In all aspects they were friendly helpful and efficient
5 May 2026
Very good service from staff
Very good service from staff . All queries answered with a smile.
19 May 2026
Hays did it again👍
Dawn our Hays Travel advisor was very knowledgeable, friendly and patient.
(as they all are in Hays Prescot)
We had budget to work to and an open mind of where to go.
Dawn found us a holiday that ticked all our boxes (and a few more)
We always use Hays Travel for good reason.
9 May 2026
Friendly knowledgeable staff
8 May 2026
Kelly always gives a good service,is…
Kelly always gives a good service,is patient and nothing is too much trouble.
7 May 2026
As always Dawn Prescot very…
As always Dawn Prescot very professional goes the extra mile to help.
30 April 2026
We had no experience of cruising but my…
We had no experience of cruising but my wife's grandmother was Norwegian and she felt she needed to experience at least once a visit to Norway. But being unsure and nervous of cruising we were guided by Dawn who reassured us and covered everything we needed to know answering all our questions.
Nothing was too much trouble for her and she was very patient and understanding with us. Dawn had so much knowledge of the travel industry and has the biggest and most welcoming smile. We will definitely be using Hays Travel for future bookings.
23 April 2026
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