Hays inspires confidence in arranging your holiday and Viki provides the best solution. Not just one but two contrasting holidays booked and confirmed in double quick time. Why go anywhere else!
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We knew what facilities we required, we knew our budget, and the time of day we wanted to fly, We knew where we didn't want to go, but not where we wanted to go. Miya made the whole process painless... See more
Company replied
We were extremely happy with the service we received. Our member of staff couldn't have been more helpful. Very professional, thorough and time wasn't a problem. We booked a holiday and a 2 week cruis... See more
Company replied
The team were very patient and adapted the travel arrangements as required to ensure I got the right holiday for our group of friends. They made contact regularly to check each stage. The booking pro... See more
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Company details
- #21 of 206 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #9 of 53 best companies in Cruise Travel Agency
- #4 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #10 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
43 fishergate, PR1 2AD, Preston, United Kingdom
- 01772978098
4.9
Excellent
825 reviews
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Friendly and courteous staff
Friendly and courteous staff. Knowledgeable and helpful. Made booking the holiday a pleasant experience.
30 December 2025
Reply from Hays Travel - Preston Fishergate
Hi Gina & Tracey
Thankyou for booking your holiday in branch and trying our services ! We cannot wait for you both to experience Lanzarote together and so happy we managed to secure your holiday at such a good price. We cannot wait to welcome you into branch again soon
Kind Regards
Cameron
Cameron was extremely helpful and…
Cameron was extremely helpful and answered all my questions.
6 January 2026
Reply from Hays Travel - Preston Fishergate
Hi Sandra
Thankyou so much for booking your holiday in branch! I am so excited for you to go watch ABBA Voyage! What a fab price and trip planned. Thankyou once again for popping into branch ! Hope to see you again soon
Kind Regards
Cameron
I always get excellent help and support…
I always get excellent help and support booking my holidays
3 January 2026
Reply from Hays Travel - Preston Fishergate
Hi Julie
Thankyou so much for booking your Cyprus holiday at Hays Travel Preston Fishergate! I am so happy we managed to sort your holiday , we are always here for any support and I loved reading your comments reflecting this
Kind Regards
Cameron
Reply from Hays Travel - Preston Fishergate
Hi Christine
Thankyou for leaving such a lovely review for Lynsey! She loves planning all of your trips and we all love when you visit the branch too! Thankyou once again for booking your Australia trip and we cannot wait to welcome you back into branch again soon
Kind Regards
Cameron
The booking process was very calm and…
The booking process was very calm and Miya was very thorough. There was no rush and she asked lots of questions to make sure we understood everything.
Very helpful and helpful too
6 December 2025
Reply from Hays Travel - Preston Fishergate
Hi Terry
Thankyou Terry for leaving a review for Miya! I am so happy the booking process was calm. We pride ourselves on service here at Hays Travel Preston and I am so happy you have got your trip to Italy booked. We cannot wait to welcome you into branch again soon!
Kind Regards
Cameron
Very easy process
Received good ideas and advice on first visit and holiday booking was completed quickly and efficiently on the second visit. A very easy process.
1 December 2025
Reply from Hays Travel - Preston Fishergate
Hi Simon
Thankyou for booking your Lake Garda holiday with Lorren in Hays Travel Preston! Thankyou for your lovely comments and I am so happy the process was an easy one for you! We cannot wait to welcome you into branch again soon
Kind Regards
Cameron
Miya is always helpful
Miya is always helpful, nothing is too much trouble and she always listens to what we would like and delivers.
29 November 2025
Reply from Hays Travel - Preston Fishergate
Hi David
Thankyou for booking your cruise again with Miya! She loves planning your holidays and I am so happy she managed to source this again for you ! We pride ourselves on service here at Preston Fishergate and I am so glad this has shown again.
Kind Regards
Cameron
Best place to book holudays
Always feels like part of family. Everybody friendly. Booking process is smooth explained throughly. Clear instructions what to do and when. Contactable any time.
27 November 2025
Reply from Hays Travel - Preston Fishergate
Hi Karen
Thankyou for leaving a quote for Lynsey! She loves helping customers find there perfect trip and I am so glad she helped you in branch. Your comments are so lovely and we cannot wait to welcome you into branch again soon
Kind Regards
Cameron
Just what I expect
Cameron was polite , efficient, got back when he said he would. It helped that he had been to the Country we were booking and more importantly was not pushy.
Thank you
29 November 2025
Reply from Hays Travel - Preston Fishergate
Hi Debbie
Thankyou For booking with myself , I am so happy we sorted this holiday to Thailand for you and for a fab price too! I cannot wait for you to travel on this too! Any questions we are always here and thankyou again for booking with myself
Kind Regards
Cameron
An excellent experience - Great Welcome.
An excellent experience, from the smile and welcome to sorting out our large group details, nothing was a problem. Lindsay is a credit to the company.
I will certainly use Hays Preston , Fishergate again.
26 November 2025
Reply from Hays Travel - Preston Fishergate
Hi Phil
Thankyou so much for leaving your review for Lynsey! We pride ourselves on our service here at Hays and we are so happy you used our services and booked your trip with Lynsey. We cannot wait to welcome you back into branch again soon and are always here should you need any help.
Kind Regards
Cameron
Lynsey
Lynsey has sorted out a few holidays now for myself and the wife and does a fantastic job, with recommendations and is extremely helpful. We will certainly be using Hays again in the future
15 September 2025
Reply from Hays Travel - Preston Fishergate
Hi Graham
Thankyou so much for leaving your review for Graham , We pride ourselves on our service and I am so happy Lynsey helped you out whilst instore. We cannot wait to welcome you back into branch again soon.
Kind Regards
Cameron
So easy to get the holiday we wanted…
So easy to get the holiday we wanted lyndsey was so helpful.
13 November 2025
Reply from Hays Travel - Preston Fishergate
Hi Robert
Thankyou so much for leaving a review for Lynsey! I am so happy she managed to sort your holiday out whilst in branch. I am sure she will love reading your comments. Hope to see you again in branch again soon.
Kind Regards
Cameron
Lindsay is very helpful
Lindsay is very helpful and gets our holiday booked to our satisfaction she is very polite and friendly its a pleasure to deal with her
12 November 2025
Reply from Hays Travel - Preston Fishergate
Hi Sarah
Thankyou so much for your lovely comments for Lynsey , I am sure she will love reading your comments! Thankyou once again for booking with Hays Travel Preston and we cannot wait to welcome you back into branch again soon.
Kind Regards
Cameron
Always a great booking experience with…
Always a great booking experience with knowledgeable and incredibly helpful staff.
9 November 2025
Reply from Hays Travel - Preston Fishergate
Hi Wayne
Thankyou for your comments and thankyou once again for booking with Hays Travel Preston. Lynsey always loves booking your holidays and she cannot wait to plan them in the future too! We can't wait to welcome you back to branch soon.
Kind Regards
Cameron
Reply from Hays Travel - Preston Fishergate
Hi Aaron
Thankyou so much for leaving your review ! I am so happy Viki gave you the 5 star service we are known on. We pride ourselves on service here at Hays Travel Preston ! I am so happy this showed on your visit to store and we cannot wait to welcome you again soon
Kind Regards
Cameron
Fantastic service
Fantastic service, as always.Friendly,professional, & great advice 👍
1 November 2025
Reply from Hays Travel - Preston Fishergate
Hi Kathy
Thankyou for leaving your review ! I am so happy you enjoyed the service instore with Lorren ! We cannot wait to welcome you back into branch again soon. Thankyou once again for booking with us and leaving the review for lorren
Kind regards
Cameron
Vikki was really helpful and made sure…
Vikki was really helpful and made sure we got the best deal.
Thank you
2 November 2025
Reply from Hays Travel - Preston Fishergate
Hi Rebecca!
Thankyou so much for leaving your review for Viki , I know she will love reading your review and I am so happy you had a great time in store. We cannot wait to welcome you back into branch again soon
Kind Regards
Cameron
In my experience Hays Fishergate are the No. 1 service in travel.
As always. Hays Travel dealt with my request quickly and efficiently. Christian ensured that all the details were correct.
In my experience Hays Fishergate Preston have always gone that extra mile to make sure my holiday is booked without any hitches. A first class service.
29 October 2025
Reply from Hays Travel - Preston Fishergate
Hi Sue,
Thanks for your lovely review! I'm so pleased I managed to sort your holiday and ensure everything was perfect for you! We take great pride in our service and making sure it is efficient and that we get what you're looking for!
Thank You, I hope to see you again soon!
Christian :)
Maldives holiday
Me and my wife went in looking for a luxary holiday to the Maldives for our 10 year anniversary. Viki was so helpful and efficient and found us our dream resort in no time at all. Fully recommend using Hays Travel.
29 October 2025
Reply from Hays Travel - Preston Fishergate
Thank you, for your lovely review, Michael.
It was a pleasure meeting you and your wife. Thank you for recommending us to others too. We do our utmost to make sure we get you exactly what you're looking for and I take great pride in knowing you left with the holiday you'd hoped for.
If you need anything, you know where we are.
Thank you, again
Warmest Regards,
Viki
Maya was very knowledgable
Maya was lovely she help me to book a long haul flight very experienced in her job I’d book with her again
22 October 2025
Reply from Hays Travel - Preston Fishergate
Hi Barbara
Thankyou so much for leaving a review for Miya! I am so happy she sorted your long haul flight out! We pride ourselves on our service and I am so happy this has shown on your visit into store! We cannot wait to welcome you into branch again soon
Kind Regards
Cameron
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