Hays Travel - Redditch Reviews 

We have been using Hayes for many years and will always use them in the coming years. Although we had already researched hote, flights, etc Alexi was extremely professional in putting the correct package together for us.
Would highly recommend Hayes if you want a stress free and enjoyable way to book your holiday.

We were very impressed with Georgia in the Redditch branch. She was extremely helpful and sorted out our holiday efficiently and quickly.
Thank you

Haley was awesome great in explaining everything to us.

Jo, the member of staff was so helpful, patient and knowledgeable. She went through everything with us to ensure we had the holiday we wanted.

The staff are friendly and approachable they give their time for you to find a holiday that suits you so that you can enjoy and satisfied with

hayes was very helpful and friendly.

We saw Jo at your redditch branch today, every time we see jo she is fantastic. She is always so helpful, friendly and always goes above and beyond to help :)

The member of staff was very patient and showed options. Explained everything we needed to know so very pleasant experience

Fantastic service and even checked us in, apologies but can’t remember our staff members name, but 10/10 with customer service and an asset to the company.
Will definitely be back!

As when previously booking with Hays Travel in Redditch the process was quick and easy to complete. I knew what I wanted and it was quickly found, confirmed and booked. All sorted including all the discounts available. Will use Hays Redditch again.

Becky was very patient and took on board our wishes. She was friendly caring and supportive and we felt confident in finding the right holiday.
She spent a long time with us in trying to find our ideal holiday. She also gave advice when choosing certain options. Becky and her colleague also told us it was more beneficial to buy our currency through them as they have very competative rates.

Really good even got asked how my birthday was going 🤗 great customer service 💕

Very helpful answered all my questions the young girl asked her colleague and she came to offer advice to as I am a first time cruiser

Jo was excellent. She found us the perfect holiday. Very knowledgeable about what we wanted. I usually book our holiday online but will definitely come back and see Jo next time we need a holiday. She went above and beyond to sort special assistance and medical conditions for our flight.

The staff! Very helpful

The shop assistant made sure he went above and beyond. He made sure he found our perfect hoilday for our short break , very happy with my whole experience in the Redditch shop , will definitely return 😄

This is the second time this year we’ve booked with Hayes travel and again we received exceptional customer service from staff.

We were shown lots of destinations and were given plenty of time to choose the right holiday for us, nothing was too much trouble. Jo was our travel representative, she was very knowledgeable and she provided us with everything we needed.

Later on we topped up our Hayes travel card assisted by Victoria, who was also excellent.

Thanks again Hayes travel for perfect customer service, we’ll be back to book again early next year.

Very helpful. Found us a fantastic hotel close to the main square in Krakow. Also found us better flight times

Great experience very friendly and professional met all our needs the staff are great would recommend them