We got into your Rhyl store only half an hour before closing time. Joanne was very helpful and informative and we managed to get the whole booking done in 40 minutes, a fraction of the time it would... See more
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Joanne was super professional and totally got what I wanted for my holiday. She hooked me up with a great price and even asked her colleagues for advice when she needed it. I swung by later that day t... See more
Company replied
We had the best experience , had changed to hays as the other travel agent we had been using really only wanted to take our money and do nothing else to help What a difference!!! The lady's that wo... See more
Company replied
I spoke to Georgia and explained what we were looking for & gave our budget, she came back with 4 different options and helped us find the perfect holiday for our family! Super helpful & made the proc... See more
Company replied
Company details
- #21 of 207 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 9 White Rose Centre, LL18 1EW, Rhyl, United Kingdom
- 01745 277016
4.9
Excellent
528 reviews
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Joanne is always so helpful and…
Joanne is always so helpful and knowledgeable won’t book with anybody else
4 June 2025
Reply from Hays Travel - Rhyl
Good Morning,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
Booking
We went for ideas for holiday in February/march, Fern was so helpful listened to what we wanted, all the sales representatives are friendly knowledgeable and make booking so easy,
3 June 2025
Reply from Hays Travel - Rhyl
Good Morning,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
Pleasant and very friendly.thankyou…
Pleasant and very friendly.thankyou Angel and Ferne for being so helpful answering any questions we had .easy to book.thankyou
6 June 2025
Reply from Hays Travel - Rhyl
Good Morning,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store.
Very good and experienced staff
31 May 2025
Reply from Hays Travel - Rhyl
Good Morning,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store.
Great
Fast , friendly, efficient, pleasant manner, very knowledgeable representative called Angel.
We will use Hays Travel again.
6 June 2025
Reply from Hays Travel - Rhyl
Good Morning,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store.
What a great place to book your…
What a great place to book your holiday, angel from rhyl was amazing and helped us find just what we were looking for
Many thanks
5 June 2025
Unprompted review
Reply from Hays Travel - Rhyl
Good Morning,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store.
Reply from Hays Travel - Rhyl
Good Morning,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store.
The lady I seen was very polite and…
The lady I seen was very polite and friendly everything was explained to me and went through everything couldn’t be more happier thank you
28 May 2025
Reply from Hays Travel - Rhyl
Good Morning David
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store.
Excellent service and quality very…
Excellent service and quality very friendly staff will be using this travel company again thankyou
28 May 2025
Reply from Hays Travel - Rhyl
Good Morning Reginald
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store.
Excellent service lovely lady holiday…
Excellent service lovely lady holiday all booked would recommend hays travel thankyou
25 May 2025
Reply from Hays Travel - Rhyl
Good Morning Amanda
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store.
Reply from Hays Travel - Rhyl
Good Morning Lynne
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store.
Very helpful and had time to explain…
Very helpful and had time to explain different holidays and options
16 May 2025
Reply from Hays Travel - Rhyl
Good Morning Ian
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store.
Reply from Hays Travel - Rhyl
Good Morning Andrew
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store.
Reply from Hays Travel - Rhyl
Good Morning Paddy
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store.
Guidance For All.
The Lady I spoke to regarding my questions was very helpful and gave me the assistance I needed. I couldn't ask for better service.
2 May 2025
Reply from Hays Travel - Rhyl
Good Morning Carol
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store.
Reply from Hays Travel - Rhyl
Good Morning Caroline,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store.
Reply from Hays Travel - Rhyl
Good Morning Lisa,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store.
Joanne always finds us a good deal 😊
8 April 2025
Reply from Hays Travel - Rhyl
Good Morning Sue,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store.
Really impressed with their customer care
I had my 3 young grandchildren with me, they were given colouring pens and paper. They were kept occupied whilst I booked my holiday and were then given sweets after being told how good their pictures were.
Definitely put a smile on their faces and made my visit to branch much easier than anticipated
13 April 2025
Reply from Hays Travel - Rhyl
Good Morning Lorrie,
Thank you for leaving such a kind review - we really appreciate this!
The children's pictures were so creative!
Thank you for booking with us and we cannot wait to welcome you back into store.
Friendly and helpful
I went with a very vague idea about what I wanted. I only knew it had to be special. I ended up with 4 brochures and a better idea. We decided on a laid back trip to Mauritius. I asked loads of questions, all of which were answered fully and the booking process was straightforward. The staff were friendly and helpful. The option to pay monthly was very useful. I would use the same office again.
9 April 2025
Reply from Hays Travel - Rhyl
Good Morning, Christine
We thank you for leaving this kind review!
I will forward this onto Fern
Thank you for booking with us and we cannot wait to welcome you back into store!
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