Hays Travel - Rickmansworth Reviews 

523
TrustScore 5 out of 5

4.9

141 High Street, WD3 1AR Rickmansworth, GB


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Rated 5 out of 5 stars

Such a pleasure to repeatedly receive such an excellent service - staff so good at listening to your needs and so helpful in finding your ideal holiday! Well done!

Rated 5 out of 5 stars

Geoff and his team do a wonderful job always. Every member is smiley and welcoming and helpful, whatever the enquiry. They obviously work well as a team and enjoy their work. Something is going r... See more

Company replied

Rated 5 out of 5 stars

Hayes Travel in Rickmansworth are Always very helpful and welcoming. We were seen straight away with a big welcoming smile. Katie, was efficient, and experienced in navigating flights for our famil... See more

Company replied

Rated 5 out of 5 stars

Heading to hays traveling on Tuesday to have a look what’s on offewe met Geoff a really friendly young man.that made us relax, nothing was too much trouble hence he found us a perfect Holliday, as we... See more

Company replied


Company details

  1. #20 of 203 best companies in Travel agent
  2. #7 of 39 best companies in Cruise agency
  3. #8 of 53 best companies in Cruise Travel Agency
  4. #3 of 33 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #9 of 100 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 141 High Street, WD3 1AR, Rickmansworth, United Kingdom

  • 01923888021

4.9

Excellent

TrustScore 5 out of 5

523 reviews

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4.9

All reviews

(523)

119,184 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, lovely staff

2 August 2026
Hays Travel - Rickmansworth logo

Reply from Hays Travel - Rickmansworth

That's lovely feedback. Thank you so much.

Rated 5 out of 5 stars

Great company

Great company
Great staff
Excellent service

30 July 2026
Hays Travel - Rickmansworth logo

Reply from Hays Travel - Rickmansworth

We love booking your holidays and making you smile !!!
Have a fantastic time !!
Happy Holiday - Geoff & the team

Rated 5 out of 5 stars

The staff

The staff. Knowledgeable and friendly

23 July 2026
Hays Travel - Rickmansworth logo

Reply from Hays Travel - Rickmansworth

Thank you so much !!!
We always love seeing you in store ;)

Rated 5 out of 5 stars

Very helpful

Very helpful, didn’t rush us and found the most cost effective package .

3 July 2026
Hays Travel - Rickmansworth logo

Reply from Hays Travel - Rickmansworth

Thank you so much for your feedback.
We look forward to seeing you soon.

Rated 5 out of 5 stars

Superb Service

Helen's help and support was excellent, she was very patient and diligent and we ended up with the perfect holiday.

1 July 2026
Hays Travel - Rickmansworth logo

Reply from Hays Travel - Rickmansworth

That's wonderful feedback for Helen.
We will pass this on to her.
Thank you so much.

Rated 5 out of 5 stars

Geoff the manager at Hays travel…

Geoff the manager at Hays travel Rickmansworth is the most helpful person ever , we are an elderly couple and his service is excellent in every way making sure our holidays are just perfect for us . All our holidays including our latest to Santorini was perfect thanks and gratitude to Geoff and all the staff at Hays travel Rickmansworth A big thankyou for being there !!

30 June 2026
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Reply from Hays Travel - Rickmansworth

Thank you so much for your kind words.
Geoff will be so happy with your feedback.
We look forward to seeing you soon.

Rated 5 out of 5 stars

Geoff and his team do a wonderful job…

Geoff and his team do a wonderful job always.
Every member is smiley and welcoming and helpful, whatever the enquiry.
They obviously work well as a team and enjoy their work. Something is going right!
Certainly their help takes the headache out of trying to sort through the minefield of internet and snags.
On one occasion my friend and I sat there chatting while Nicola did all the trawling and came up with a sorted holiday. Saved a morning of both our lives - and the stress.... Well done guys and thanks

23 June 2026
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Reply from Hays Travel - Rickmansworth

Thank you so much for your kind words.
What marvelous feedback to receive about our team in Rickmansworth. We can't wait to see you again !!!

Rated 5 out of 5 stars

Our experience was very good

Our experience was very good and hays sorted everything except the medical part of the insurance which is turning out to be quite a hassle. I know they can’t do that for us but I had already checked that we could be insured with insure and go.

25 June 2026
Hays Travel - Rickmansworth logo

Reply from Hays Travel - Rickmansworth

Thank you for this kind review.

Rated 5 out of 5 stars

The young sales assistant was very…

The young sales assistant was very welcoming and helpful doing her very best to secure exactly what we were looking for in our first cruise holiday.
She has kept us informed and dealt directly with the tour operator on our behalf so taking away the stress of dealing direct with the company. It has made the whole process more pleasurable.

14 June 2026
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Reply from Hays Travel - Rickmansworth

Thank you for this great review.

Rated 5 out of 5 stars

Amazing service

All the staff at Rickmansworth branch are wonderful. Always willing to help and always wearing a beautiful smile! I would highly recommend visiting them to plan your next holiday.

6 June 2026
Hays Travel - Rickmansworth logo

Reply from Hays Travel - Rickmansworth

Thank you for this kind review of the team in Rickmansworth.

Rated 5 out of 5 stars

Friendly

Friendly, competent , and knowledgeable staff in particular Helen and Geoff, highly recommend them

30 May 2026
Hays Travel - Rickmansworth logo

Reply from Hays Travel - Rickmansworth

Thank you for this kind review

Rated 5 out of 5 stars

Hayes our Hayes Teavel Experience Travel in Rickmansworth are…

Hayes Travel in Rickmansworth are Always very helpful and welcoming. We were seen straight away with a big welcoming smile.
Katie, was efficient, and experienced in navigating flights for our family of 5. All the staff were friendly with us and each other. There’s a genuine warm atmosphere within the store where staff obviously support each in a various ways
All in all it was a very pleasant experience on a miserable Saturday afternoon. We will definitely be returning in the near future

7 June 2026
Hays Travel - Rickmansworth logo

Reply from Hays Travel - Rickmansworth

Thank you for this great review of Katie and the team In Rickmansworth

Rated 5 out of 5 stars

Very happy We had an excellent experience when…

We had an excellent experience when booking our holiday. We had certain requirements that were not easy to see or understand simply by looking online and Nicola at Hays Travel patiently took them all into account for us and guided us to what looks like our ideal hotel and resort.

6 June 2026
Hays Travel - Rickmansworth logo

Reply from Hays Travel - Rickmansworth

Thank you for this great review of Nicola

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