I am so pleased that Hays has travel agents on the high street. I have not traveled for many years and I did not want to book online as I do find it tiresome and am not confident I will not make a mis... See more
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I booked a trip to Kefalonia with Helen at the Rickmansworth branch. I found her extremely helpful when choosing the hotel and the flights. Nothing was too much trouble for her. The rest of the staff... See more
Company replied
I was welcomed to the shop. Katie managed to sort out my holiday very quickly with no problems. Received good information about the new security system that is now in place at my destination. Also... See more
Company replied
Geoff is the most helpful, kindest and very experienced agent. I don’t live locally but make a special journey to go to Hays travel agent. Wouldn’t go anywhere else.
Company details
- #21 of 207 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
141 High Street, WD3 1AR, Rickmansworth, United Kingdom
- 01923888021
4.9
Excellent
537 reviews
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Friendly Efficient Experience achieving…
Friendly Efficient Experience achieving satisfactory results I would highly recommend to anybody
21 January 2026
Reply from Hays Travel - Rickmansworth
Thank you so much !
Helen was absolutely fantastic to deal…
Helen was absolutely fantastic to deal with. Very friendly and helpful.
21 January 2026
Reply from Hays Travel - Rickmansworth
Thank you so much.
Excellent service by competent and…
Excellent service by competent and friendly staff.
21 January 2026
Reply from Hays Travel - Rickmansworth
Thank you so much.
Katie who booked our trip to Kerala, what a professional
Katie who booked our trip to Kerala with Mercury, was excellent and very professional.
We visited Sri Lanka last year booked with Hay's and will definitely recommend Hay's to friends.
Well done
14 January 2026
Excellent service very friendly staff…
Excellent service very friendly staff and so helpful
Nicola spent a lot of time with us to ensure we got the right holiday
Thank you
12 January 2026
Gemma and Helen were incredibly helpful…
Gemma and Helen were incredibly helpful and attentive and understood our requirements perfectly. They looked at alternative packages to see if the flight dates suited us better and they were carful to ensure that we weren’t close to nightclubs and bars as we’re pensioners!
5 January 2026
Went in a few times to book a cruise…
Went in a few times to book a cruise couldn't do enough for you, gave you good advice and very knowledgeable
Would definitely use them again.
11 January 2026
Booking summer holidays
We have booked through Hays Travel previously. Helen in Rickmansworth gave use relevant advice, helped us come to a quick decision and efficiently administered the bookings. Superb service. Highly recommended.
10 January 2026
Brilliant customer service!
Geoff was great, so helpful and friendly and we managed to book the holiday straight away, thanks to his speedy working and expertise - nothing was too big an ask for him.
Helen and Nicky were also so lovely in helping entertain our lively 3 year old whilst we completed the paperwork.
A brilliant team with great customer service!
10 January 2026
Very thorough attention to detail from…
Very thorough attention to detail from Nicola at Rickmansworth. She made us feel confident in the outcomes and we’re looking forward to our holidays
9 January 2026
What would we do without Geoff
We had absolutely no idea what we wanted to do this year but in just a few minutes Geoff had found us a holiday that suited us perfectly.
4 January 2026
Very helpful service in assisting us…
Very helpful service in assisting us with our booking can fault them that's the 3rd time I've used hays travel in Rickmansworth to book a holiday and will use them again
3 January 2026
We booked a holiday with the…
We booked a holiday with the Rickmansworth branch. Nicola was super helpful. We got a great deal and able to cover everything that we asked for. Thankyou !
31 December 2025
Staff were very freindly and Helpful
Staff were very freindly, patient and helpful and were able to meet our exacting requirements. I would thoroughly recommend Hays in Rickmansworth and will definitely be using them again.
29 December 2025
Helen was so helpful and lessened to…
Helen was so helpful and lessened to what we wanted and found it,
28 December 2025
Very helpful and efficient
17 December 2025
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