Hays Travel - Rickmansworth Reviews 

536
TrustScore 5 out of 5

4.9

141 High Street, WD3 1AR Rickmansworth, GB


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Rated 5 out of 5 stars

I am so pleased that Hays has travel agents on the high street. I have not traveled for many years and I did not want to book online as I do find it tiresome and am not confident I will not make a mis... See more

Rated 5 out of 5 stars

I booked a trip to Kefalonia with Helen at the Rickmansworth branch. I found her extremely helpful when choosing the hotel and the flights. Nothing was too much trouble for her. The rest of the staff... See more

Company replied

Rated 5 out of 5 stars

I was welcomed to the shop. Katie managed to sort out my holiday very quickly with no problems. Received good information about the new security system that is now in place at my destination. Also... See more

Company replied

Rated 5 out of 5 stars

Geoff is the most helpful, kindest and very experienced agent. I don’t live locally but make a special journey to go to Hays travel agent. Wouldn’t go anywhere else.


Company details

  1. #21 of 206 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 36 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 101 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 141 High Street, WD3 1AR, Rickmansworth, United Kingdom

  • 01923888021

4.9

Excellent

TrustScore 5 out of 5

536 reviews

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4.9

All reviews

(536)

119,160 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful

Very helpful, didn’t rush us and found the most cost effective package .

3 July 2026
Hays Travel - Rickmansworth logo

Reply from Hays Travel - Rickmansworth

Thank you so much for your feedback.
We look forward to seeing you soon.

Rated 5 out of 5 stars

Superb Service

Helen's help and support was excellent, she was very patient and diligent and we ended up with the perfect holiday.

1 July 2026
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Reply from Hays Travel - Rickmansworth

That's wonderful feedback for Helen.
We will pass this on to her.
Thank you so much.

Rated 5 out of 5 stars

Geoff the manager at Hays travel…

Geoff the manager at Hays travel Rickmansworth is the most helpful person ever , we are an elderly couple and his service is excellent in every way making sure our holidays are just perfect for us . All our holidays including our latest to Santorini was perfect thanks and gratitude to Geoff and all the staff at Hays travel Rickmansworth A big thankyou for being there !!

30 June 2026
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Reply from Hays Travel - Rickmansworth

Thank you so much for your kind words.
Geoff will be so happy with your feedback.
We look forward to seeing you soon.

Rated 5 out of 5 stars

Geoff and his team do a wonderful job…

Geoff and his team do a wonderful job always.
Every member is smiley and welcoming and helpful, whatever the enquiry.
They obviously work well as a team and enjoy their work. Something is going right!
Certainly their help takes the headache out of trying to sort through the minefield of internet and snags.
On one occasion my friend and I sat there chatting while Nicola did all the trawling and came up with a sorted holiday. Saved a morning of both our lives - and the stress.... Well done guys and thanks

23 June 2026
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Reply from Hays Travel - Rickmansworth

Thank you so much for your kind words.
What marvelous feedback to receive about our team in Rickmansworth. We can't wait to see you again !!!

Rated 5 out of 5 stars

Our experience was very good

Our experience was very good and hays sorted everything except the medical part of the insurance which is turning out to be quite a hassle. I know they can’t do that for us but I had already checked that we could be insured with insure and go.

25 June 2026
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Reply from Hays Travel - Rickmansworth

Thank you for this kind review.

Rated 5 out of 5 stars

The young sales assistant was very…

The young sales assistant was very welcoming and helpful doing her very best to secure exactly what we were looking for in our first cruise holiday.
She has kept us informed and dealt directly with the tour operator on our behalf so taking away the stress of dealing direct with the company. It has made the whole process more pleasurable.

14 June 2026
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Reply from Hays Travel - Rickmansworth

Thank you for this great review.

Rated 5 out of 5 stars

Amazing service

All the staff at Rickmansworth branch are wonderful. Always willing to help and always wearing a beautiful smile! I would highly recommend visiting them to plan your next holiday.

6 June 2026
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Reply from Hays Travel - Rickmansworth

Thank you for this kind review of the team in Rickmansworth.

Rated 5 out of 5 stars

Friendly

Friendly, competent , and knowledgeable staff in particular Helen and Geoff, highly recommend them

30 May 2026
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Reply from Hays Travel - Rickmansworth

Thank you for this kind review

Rated 5 out of 5 stars

Hayes our Hayes Teavel Experience Travel in Rickmansworth are…

Hayes Travel in Rickmansworth are Always very helpful and welcoming. We were seen straight away with a big welcoming smile.
Katie, was efficient, and experienced in navigating flights for our family of 5. All the staff were friendly with us and each other. There’s a genuine warm atmosphere within the store where staff obviously support each in a various ways
All in all it was a very pleasant experience on a miserable Saturday afternoon. We will definitely be returning in the near future

7 June 2026
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Reply from Hays Travel - Rickmansworth

Thank you for this great review of Katie and the team In Rickmansworth

Rated 5 out of 5 stars

Very happy We had an excellent experience when…

We had an excellent experience when booking our holiday. We had certain requirements that were not easy to see or understand simply by looking online and Nicola at Hays Travel patiently took them all into account for us and guided us to what looks like our ideal hotel and resort.

6 June 2026
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Reply from Hays Travel - Rickmansworth

Thank you for this great review of Nicola

Rated 5 out of 5 stars

The team at Rickmansworth are an…

The team at Rickmansworth are an absolute credit to the company, always go above and beyond. Highly recommended.

6 June 2026
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Reply from Hays Travel - Rickmansworth

Thank you for this kind review of the team in Rickmansworth

Rated 5 out of 5 stars

Nicky was so helpful helping us find a…

Nicky was so helpful helping us find a holiday for us all. Nothing was a problem. She was friendly, patient, gave us lots of advice & recommendations. We booked last year with Nicky too and from the booking right up to the departure date, Nicky was on hand helping us with our seats, insurance, boarding passes and airport parking.
Thank you once again Nicky for making it all so easy.

1 May 2026
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Reply from Hays Travel - Rickmansworth

Thank you for this great review of Nicola in Rickmansworth

Rated 5 out of 5 stars

I was looked after well by the people…

I was looked after well by the people in the Travel Agents. They told me how long I would have to wait and gave me options at every point. They learned about me and my agent - he used his knowledge of the area to offer great options. They made sure the room wasn’t too cold. Very happy with the service!

30 May 2026
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Reply from Hays Travel - Rickmansworth

Thank you for this kind review.

Rated 5 out of 5 stars

A great place to book a holiday.

We have dealt with Helen for over 10 years now and she is very knowledgable, friendly (as all the staff are) and patient. She doesn’t put us under pressure and has gained our trust, with her good advice and track record.

10 May 2026
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Reply from Hays Travel - Rickmansworth

Thank you for this great review of Helen.

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