This is our 2nd time booking through Ripon, from entering the shop to booking and leaving, everyone was lovely, friendly and helpful. Lauren who booked the holiday listened and came up with a choice o... See more
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EVERYTHING!!!! From walking in to leaving-a fully happy, satisfied customer. All the staff make you very welcome, with,as always-a big smile. A thoroughly professional, slick team, in every aspect... See more
Company replied
Fantastic ⭐️ Every single detail thought through on my behalf, with professionalism and care. Amazing. Thank you so much 😊
Company replied
We went in to book a holiday to Gran Canaria, which we have been to several times. We saw Charlotte who sorted out our holiday very quickly as we knew exactly what we wanted. Once booked Charlotte w... See more
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Company details
- #20 of 206 best companies in Travel agent
- #8 of 38 best companies in Cruise agency
- #7 of 53 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4A Westgate, HG4 2AT, Ripon, United Kingdom
- 01765 605266
4.9
Excellent
777 reviews
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Reply from Hays Travel - Ripon
Thank you - Nicola
Our travel rep was brilliant
our travel rep Chloe was brilliant so settling and happy to search different options also explained everything
7 June 2026
Reply from Hays Travel - Ripon
Thank you - Chloe
Brilliant service as always
Brilliant service as always. Hays take the stress out of finding a holiday. Everything is done and all
You have to do is look forward to going away.
28 May 2026
Reply from Hays Travel - Ripon
Thank you - Lauren
Always a pleasure to book a holiday…
Always a pleasure to book a holiday with Hays Travel.Staff are very helpful and take time to sort you out with the best deals.
7 June 2026
Reply from Hays Travel - Ripon
Thank you - Nicola
Everything was straightforward with the…
Everything was straightforward with the booking the only difference advertised was 7 payments but came back as 6 payments in the confirmation and paying a bit more with it 6 payments but that won't be a problem
28 May 2026
Reply from Hays Travel - Ripon
Thank you - Lauren
Reply from Hays Travel - Ripon
Thank you - Charlotte
It was very easy to book the holiday we…
It was very easy to book the holiday we wanted, everything was explained in full,
28 May 2026
Reply from Hays Travel - Ripon
Thank you for your kind words and positive feedback Many Thanks Chloe
Nicola was excellent
Nicola was excellent. Patient, considerate and efficient. Provided all the information we needed.
4 June 2026
Reply from Hays Travel - Ripon
Thank you - Nicola
They were very good explaining all as…
They were very good explaining all as we went into each hotel .Well done to you all at Ripon .
3 June 2026
Reply from Hays Travel - Ripon
Thank you - Nicola
Charlotte is always fantastic knows…
Charlotte is always fantastic knows exactly what we need . Thankyou for your excellent service
3 June 2026
Reply from Hays Travel - Ripon
Thank you - Charlotte
Knowledgeable staff.
Thanks again Nicola for your help and time given to us during our visit.
1 June 2026
Reply from Hays Travel - Ripon
Thank you - Nicola
Very efficient and helpful young lady…
Very efficient and helpful young lady founded exactly what we were looking for very pleased indeed
2 June 2026
Reply from Hays Travel - Ripon
Thank you for your kind words and postive feedback Many Thanks Lauren
Once again Hays Travel staff have been…
Once again Hays Travel staff have been the tops.
Friendly and professional people with the answers to all my questions. I only book with Hays and use 3 of their offices depending whom I am travelling with. The staff at all 3 branches, Ripon, Pickering and Exmouth are the best. Linda
22 May 2026
Reply from Hays Travel - Ripon
Thank you - Chloe
This is the 2nd time I have used hays
This is the 2nd time I have used hays. Both times I have received very good customer service
30 May 2026
Reply from Hays Travel - Ripon
Thank you for your kind words and positive feedback Many Thanks Lauren
A lot of patience from Chloe (ripon)
A lot of patience from Chloe (ripon)
Very helpful
Looking for exactly what we said we would like
28 May 2026
Reply from Hays Travel - Ripon
Thank you for your kind words and positive feedback Many Thanks Chloe
Reply from Hays Travel - Ripon
Thank you for your kinds words and positive feedback Many Thanks Nicola
We got the holiday we wanted at a…
We got the holiday we wanted at a cheaper price
Member of staff was very helpful and informative
16 May 2026
Reply from Hays Travel - Ripon
Thank you for your kinds words and positive feedback Many Thanks Nicola
I would go again
Professional, accurate, easy going, felt comfortable, didn’t feel pressured, quick process, friendly and kind staff.
Would recommend!
22 May 2026
Reply from Hays Travel - Ripon
Thankyou- Lauren
Reply from Hays Travel - Ripon
Thank you - Nicola
Give Hays a try!
Give Hays a try!
As somebody who has always booked my own travel, I would recommend Hays Travel - great service and so simple, I will be using again!
12 May 2026
Reply from Hays Travel - Ripon
Thank you - Charlotte
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