Hays Travel - Rothwell Reviews 

Good communication explained by Adam everything clear and contrice. Was offered discounts by other companies so he matched price and filled in our details for seats on the assist program and medical allowance very helpful

My boyfriend & I went to the Rothwell branch undecided which holiday destination we wanted to go to in Europe. We wanted an all inclusive hotel which was adults only & to go with Jet 2. Karen went above & beyond to help us with our request, checking different hotels & resorts and the best deals. Eventually after about 1 and a half hours my boyfriend & I decided on a hotel in Corfu for our 7 nights holiday in June and a hotel in Lanzarote for our 11 nights holiday in November. I have dealt with Karen on numerous occasions & she is always helpful and pleasant, as are all of the people who work there.

The guy we spoke to was very helpful. He asked what we wanted, sorted us out straight away. He found us a great deal. Sorted car parking. He went through every step. So we totally understood everything. Would definitely recommend calling in to hays travel shop for a chat.

have dealt with hays travel for years. they are so helpful and friendly. i would not book anywhere else.

Extremely helpful and knowledgeable with booking my cruise.

Excellent service and very helpful in choosing holiday. Takes the stress out of making sure everything is ok.

Very helpful but was unable to get all the answers as jet 2 could not tell her there and then however as soon as jet 2 contacted hays they did ring back but the question she had asked could not be answered as jet 2 could not give her a definite answer

Hays rothwell Staff (Karen) was really helpful in getting the holiday we wanted

The staff where patient and extremely helpful.

Great service, friendly staff.
They listen to exactly what you want and do their best to meet expectations.

Great experience. Very professional and friendly service.

Your rep was extremely pleasant, knowledgeable and helpful. We would certainly return for future holiday bookings 😀

Really friendly helpful staff. Nothing was too much trouble and we were given options for our forthcoming holiday. Holly helped not only with our cruise booking but also booked car parking and an overnight stay at a nearby hotel. Thank you, it made the experience so easy and I didn’t have the worry of making a mistake booking it myself.

Amazing service, got me exactly what I wanted at a great price & all dealt with quickly & effortlessly. Would highly recommend - Thank you!!!

The manager was amazing, he sorted out our requests and searching for best offers to ensure we what we wanted.
Excellent service

Absolutely amazing friendly staff, called in quite late on a Friday teatime, staff didn’t hurry us helped us in making the right decisions, went above and beyond. Fabulous.

Another great booking experience, always a pleasure to visit the Rothwell branch. Adam was extremely helpful and we are delighted with our holiday choice.

Pleasant, friendly service. Always trying to ensure you get the holiday you want at the best price. Karen is fantastic but I would be happy to book with any of them.

I have used hays in the past
The staff who work there are so helpful
They take care of everything.