Hays Travel - Ryde Reviews 

680
TrustScore 5 out of 5

4.9

17 High Street, PO33 2HW Ryde, GB


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Rated 5 out of 5 stars

The service is so good at Hays Ryde why should I use other suppliers? Having to ask “Chris” numerous questions with lots of different possibilities, he did not tire of coming up with ideas that pleas... See more

Company replied

Rated 5 out of 5 stars

Covered all areas of holiday booking and gave advice as to flights and possible night stay at airport due to early departure.even emailed me with hotel costs. Always have had excellent service from C... See more

Company replied

Rated 5 out of 5 stars

Whilst considering a number of options I was helped by various members of the Ryde team. Some of them I knew well and some were new to me, but there was no variation in the quality of service. As ever... See more

Company replied

Rated 5 out of 5 stars

if I could, I would give the Manger and his team at the Hayes branch Isle of Wight five stars plus! The overall service, knowledge and professionalism of the staff is excellent. I would highly recomme... See more

Company replied


Company details

  1. #21 of 205 best companies in Travel agent
  2. #8 of 37 best companies in Cruise agency
  3. #7 of 52 best companies in Cruise Travel Agency
  4. #4 of 34 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #9 of 100 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

680 reviews

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4.9

All reviews

(680)

124,737 reviews in the last 12 months

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Rated 5 out of 5 stars

Staff friendly and helpful.

Staff friendly and helpful.
Kaia sorted out our holiday to Corfu, always very efficient and i know i can always contact her every step of the way.

31 January 2026
Hays Travel - Ryde logo

Reply from Hays Travel - Ryde

Thank you so much for your kind feedback! We’re delighted to hear that you had such a positive experience and that Kiaa was able to support you every step of the way with your Corfu holiday. We look forward to helping with your next trip! Kind regards Ryde Hays Travel.

Rated 5 out of 5 stars

Egypt holiday

My first time booking with a travel agent so far it's been a good experience all staff very helpful

30 January 2026
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Reply from Hays Travel - Ryde

Thank you so much for your kind feedback! We’re really pleased to hear that your first experience booking with a travel agent has been a positive one. Our team always aims to be as helpful as possible, and we look forward to assisting you again in the future. Kind Regards Ryde Hays Travel.

Rated 5 out of 5 stars

Very helpful

Very helpful, knowledgeable and polite agent called Chris

4 February 2026
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Reply from Hays Travel - Ryde

We appreciate you sharing your experience. We're so glad that you found our agent to be helpful, knowledgeable, and polite.

Hays Travel Ryde

Rated 5 out of 5 stars

Amazing service

From the onset the service i received has been outstanding, very informative, friendly and helpful

2 February 2026
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Reply from Hays Travel - Ryde

We are so happy to hear that you found our service outstanding, informative, friendly, and helpful from the beginning. Kind regards Ryde Hays Travel

Rated 5 out of 5 stars

Keigleigh was really helpful

Keigleigh was really helpful.
Got it all sorted and booked.
No hassle. Low deposit.

31 January 2026
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Reply from Hays Travel - Ryde

Thank you for your 5* review Charlotte. We are pleased to hear Kiaa was helpful and your experience was hassle free. We look forward to helping you again in the future. Kind regards Ryde Hays Travel

Rated 5 out of 5 stars

Such knowledgeable friendly staff and so helpful

Extremely friendly staff and so helpful. So lucky to have Hayes Travel in Ryde Isle of Wight . I personally would not go anywhere else to book a trip .

31 January 2026
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Reply from Hays Travel - Ryde

Thank you for your lovely review Linda. We are delighted to hear you would not get elsewhere to book a trip. Kind regards Ryde Hays Travel.

Rated 5 out of 5 stars

Carly who delt with us for are holiday…

Carly who delt with us for are holiday was very efficient and patient till she had sorted everything out for us many thanks

30 January 2026
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Reply from Hays Travel - Ryde

Thank you so much for your 5-star review. We’re delighted to hear that Carly looked after you so well and took the time to ensure everything was sorted for your holiday. We’ll be sure to pass on your kind thanks to her. We hope you have a fantastic holiday and look forward to helping you again in the future!

Hays Travel Ryde

Rated 5 out of 5 stars

Very professional and quick

Very professional and quick

23 January 2026
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Reply from Hays Travel - Ryde

We appreciate you taking the time to leave us this kind review. We are so glad to hear that you found our team to be professional and quick.

Many thanks
Hays Travel Ryde

Rated 5 out of 5 stars

Chris at Ryde Hays Isle of wightv

I have used Hays many times to book holidays . Chris and the team are always so helpful and knowledgeable . They go out of their way to ensure you get the best deals . I would recommend them .

29 January 2026
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Reply from Hays Travel - Ryde

Thank you so much for your kind words and continued support. We’re delighted to hear that Chris and the team have been able to help you book your holidays and find the best deals. Your recommendation really means a lot to us, and we look forward to helping you plan your next trip! Kind regards Ryde Hays Travel.

Rated 5 out of 5 stars

It is always a pleasure to use Hays…

It is always a pleasure to use Hays Travel for Forex, purchasing travel insurance, and booking holidays.
The staff are highly professional, very knowledgeable about their product, courteous and friendly.

28 January 2026
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Reply from Hays Travel - Ryde

Thank you so much for your fantastic 5★ review! 🌟
We’re delighted to hear that you consistently enjoy using Hays Travel Ryde for foreign exchange, travel insurance, and holiday bookings. Your kind words about our team’s professionalism, knowledge, and friendly service mean a great deal to us, and we’ll be sure to pass on your feedback to the team.

We truly appreciate your continued support and look forward to helping with your future travel plans.

Kind regards,
The Hays Travel Ryde Team

Rated 5 out of 5 stars

I had a very good experience at hays…

I had a very good experience at hays travel ryde yesterday. Chris spent over 1 and half hours finding the best options for me for a cruise. He explained all options etc. Nothing was too much trouble. I find Hays travel very reliable and helpful and have been using them for quite a few holiday bookings over the years.

27 January 2026
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Reply from Hays Travel - Ryde

Thank you so much for taking the time to share your experience. We’re delighted to hear that Chris provided such excellent service and took the time to find the best cruise options for you. It’s great to know everything was clearly explained and that nothing was too much trouble. We truly appreciate your continued loyalty over the years and look forward to helping you with many more holidays in the future. Kind regards Ryde Hays Travel.

Rated 5 out of 5 stars

As always Chris from hays Travel in…

As always Chris from hays Travel in Ryde was very helpful and got me a really great hotel and flights to Vienna for our short break He always listens to what I’m looking for and comes up with a variety of prices and locations

24 January 2026
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Reply from Hays Travel - Ryde

Thank you so much for taking the time to leave such a lovely review!

I’m really pleased to hear you were happy with the hotel and flights to Vienna, it’s a fantastic choice for a short break. I’m glad I could find options that suited what you were looking for, and it’s always a pleasure helping you plan your trips.

Thanks again for your continued support, I really appreciate it and look forward to helping with your next getaway.

Chris
Hays Travel Ryde

Rated 5 out of 5 stars

Efficient & easy.

Very friendly, efficient and quick. Really helpful. Booked every part of the holiday really effectively. Would definitely recommend! To sit in front of a person and discuss everything through makes booking so much easier. Plus they have the knowledge and facilities to get you the best deals available.

15 January 2026
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Reply from Hays Travel - Ryde

Thank you so much for taking the time to leave such a wonderful review. We’re delighted to hear that you found our team friendly, efficient, and helpful, and that the face-to-face consultation made the booking process easier for you. We truly appreciate your recommendation and look forward to helping you plan another trip in the future!

Kind regards,

Hays Travel Ryde

Rated 5 out of 5 stars

The manager Chris from Hays

The manager Chris from Hays , Ryde IOW was as usual , very friendly, very professional amd extremely helpful

10 January 2026
Hays Travel - Ryde logo

Reply from Hays Travel - Ryde

Thank you so much for your 5-star review. We’re delighted to hear about your continued positive experiences with Chris at our Hays Travel Ryde branch on the Isle of Wight. His friendly, professional, and helpful approach is something we’re very proud of, and your kind words will certainly be shared with him. We look forward to helping you with your next holiday!
Hays Travel Ryde

Rated 5 out of 5 stars

It's always a pleasure to deal with…

It's always a pleasure to deal with competent, experienced and supportive people from Ryde branch.

14 January 2026
Hays Travel - Ryde logo

Reply from Hays Travel - Ryde

Thank you so much for your 5-star review! We’re delighted to hear that you consistently have a positive experience with our competent, experienced, and supportive team here at the Ryde branch. Your kind words mean a lot to us, and we’ll be sure to pass them on to the team. We look forward to assisting you with all your travel needs in the future.
Hays Travel Ryde

Rated 5 out of 5 stars

First Cruise

Very helpful and friendly staff, especially Carly. First cruise ever booked and she was so helpful. Thank you very much.

9 January 2026
Hays Travel - Ryde logo

Reply from Hays Travel - Ryde

Thank you so much for your lovely review! We’re delighted to hear that our team made your first cruise booking such a positive experience. Carly will be especially pleased to know how helpful and friendly she was we’ll be sure to pass on your kind words. Thank you for choosing us, and we hope you have an amazing first cruise! - Ryde Hays Travel

Rated 5 out of 5 stars

Excellent service

Excellent service, helpful, very kind people.

10 January 2026
Hays Travel - Ryde logo

Reply from Hays Travel - Ryde

We appreciate you booking with us and for your kind comments. We are so happy to hear about your positive experience with our team!

Rated 5 out of 5 stars

Excellent advice and guidance and very…

Excellent advice and guidance and very helpful throughout the planning and booking process.

9 January 2026
Hays Travel - Ryde logo

Reply from Hays Travel - Ryde

Thank you for your lovely feedback! We’re so pleased to hear that you found our advice and guidance helpful throughout the planning and booking process. Making everything as smooth and stress-free as possible is always our aim. We really appreciate your kind words and hope to help with your next holiday too! - Ryde Hays Travel

Rated 5 out of 5 stars

I am truly delighted by the service…

I am truly delighted by the service provided by Hays Travel in Ryde. Nicole has smoothed the way and provided answers to all queries and requests perfectly, with efficiency and charm, to the extent that all the worries and uncertainties about our forthcoming trip to New Zealand have been extinguished. Thank you.

8 January 2026
Hays Travel - Ryde logo

Reply from Hays Travel - Ryde

Thank you so much for such a wonderful and thoughtful review. We’re absolutely delighted to hear about your positive experience with our Ryde branch. Nicole will be thrilled to know that her efficiency, charm, and attention to detail helped put your mind at ease. Thank you for choosing Hays Travel we wish you an amazing journey and look forward to welcoming you again in the future! - Ryde Hays Travel

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