The service is so good at Hays Ryde why should I use other suppliers? Having to ask “Chris” numerous questions with lots of different possibilities, he did not tire of coming up with ideas that pleas... See more
Company replied
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The service is so good at Hays Ryde why should I use other suppliers? Having to ask “Chris” numerous questions with lots of different possibilities, he did not tire of coming up with ideas that pleas... See more
Company replied
Covered all areas of holiday booking and gave advice as to flights and possible night stay at airport due to early departure.even emailed me with hotel costs. Always have had excellent service from C... See more
Company replied
Whilst considering a number of options I was helped by various members of the Ryde team. Some of them I knew well and some were new to me, but there was no variation in the quality of service. As ever... See more
Company replied
if I could, I would give the Manger and his team at the Hayes branch Isle of Wight five stars plus! The overall service, knowledge and professionalism of the staff is excellent. I would highly recomme... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
17 High Street, PO33 2HW, Ryde, United Kingdom
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Staff friendly and helpful.
Kaia sorted out our holiday to Corfu, always very efficient and i know i can always contact her every step of the way.

Reply from Hays Travel - Ryde
My first time booking with a travel agent so far it's been a good experience all staff very helpful

Reply from Hays Travel - Ryde

Reply from Hays Travel - Ryde
From the onset the service i received has been outstanding, very informative, friendly and helpful

Reply from Hays Travel - Ryde
Keigleigh was really helpful.
Got it all sorted and booked.
No hassle. Low deposit.

Reply from Hays Travel - Ryde
Extremely friendly staff and so helpful. So lucky to have Hayes Travel in Ryde Isle of Wight . I personally would not go anywhere else to book a trip .

Reply from Hays Travel - Ryde
Carly who delt with us for are holiday was very efficient and patient till she had sorted everything out for us many thanks

Reply from Hays Travel - Ryde
I have used Hays many times to book holidays . Chris and the team are always so helpful and knowledgeable . They go out of their way to ensure you get the best deals . I would recommend them .

Reply from Hays Travel - Ryde
It is always a pleasure to use Hays Travel for Forex, purchasing travel insurance, and booking holidays.
The staff are highly professional, very knowledgeable about their product, courteous and friendly.

Reply from Hays Travel - Ryde
I had a very good experience at hays travel ryde yesterday. Chris spent over 1 and half hours finding the best options for me for a cruise. He explained all options etc. Nothing was too much trouble. I find Hays travel very reliable and helpful and have been using them for quite a few holiday bookings over the years.

Reply from Hays Travel - Ryde
As always Chris from hays Travel in Ryde was very helpful and got me a really great hotel and flights to Vienna for our short break He always listens to what I’m looking for and comes up with a variety of prices and locations

Reply from Hays Travel - Ryde
Very friendly, efficient and quick. Really helpful. Booked every part of the holiday really effectively. Would definitely recommend! To sit in front of a person and discuss everything through makes booking so much easier. Plus they have the knowledge and facilities to get you the best deals available.

Reply from Hays Travel - Ryde
The manager Chris from Hays , Ryde IOW was as usual , very friendly, very professional amd extremely helpful

Reply from Hays Travel - Ryde
It's always a pleasure to deal with competent, experienced and supportive people from Ryde branch.

Reply from Hays Travel - Ryde
Very helpful and friendly staff, especially Carly. First cruise ever booked and she was so helpful. Thank you very much.

Reply from Hays Travel - Ryde

Reply from Hays Travel - Ryde
Excellent advice and guidance and very helpful throughout the planning and booking process.

Reply from Hays Travel - Ryde
I am truly delighted by the service provided by Hays Travel in Ryde. Nicole has smoothed the way and provided answers to all queries and requests perfectly, with efficiency and charm, to the extent that all the worries and uncertainties about our forthcoming trip to New Zealand have been extinguished. Thank you.

Reply from Hays Travel - Ryde
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