Brilliant as always. 2 holidays booked with Rachel and 1 with Chloe. All so professionally done and everything taken out of our hands. Wouldn't go anywhere else.
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Staff in my local (Sandbach) shop are a pleasure to deal with. In particular Rachel who spent some time looking at numerous holiday options for me over several visits, and booking a trip. I also de... See more
Company replied
We have Traveled with Hays to several countries..Never had a problem always had a Fabulous Holiday..the service is excellent. Thank You Rachel and Team
Company replied
As usual, the advisor was knowledgeable, listened to my requests and responded with options. Superb one stop shop, back for currency soon. Many thanks.
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
3 High Street, CW11 1AH, Sandbach, United Kingdom
- 01270895478
4.9
Excellent
476 reviews
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Went today and the staff member which…
Went today and the staff member which we think was also the manager wasn't arsed about helping us. Looked like she was ready to get rid of us as soon as ae entered. Automatically said it would be more expensive in store. Trying to laugh and joke around but she was having none of it.
2 September 2026
Unprompted review
Reply from Hays Travel - Sandbach
Adam Pettitt,
Thank you for taking the time to share your feedback. We are truly sorry to hear that your recent visit was disappointing and that you felt unwelcome. We aim to provide excellent service to all our customers, and it's clear we fell short in your case. We appreciate you bringing this to our attention.
Kind Regards
Hays Travel
Very good staff and helpful
22 August 2026
Reply from Hays Travel - Sandbach
Jean,
Thank you for taking the time to share your positive feedback. We are delighted to hear that our team was very helpful. We truly appreciate your kind words.
Kind Regards
Hays Travel
Rachel was fantastic and helped us find…
Rachel was fantastic and helped us find our first abroad family holiday, thank you so much!
30 August 2026
Reply from Hays Travel - Sandbach
Thank you for your fantastic review! I am so pleased I could help you find your first abroad family holiday. I hope you have a truly wonderful trip!
Kind Regards
Rachel
Hays Travel
Brilliant as always
Brilliant as always. 2 holidays booked with Rachel and 1 with Chloe. All so professionally done and everything taken out of our hands. Wouldn't go anywhere else.
23 August 2026
Reply from Hays Travel - Sandbach
Sarah Buckley,
Thank you for your wonderful review! We are so pleased to hear that your holidays were professionally handled and that everything was taken care of for you. We look forward to assisting you with your future travel plans.
Kind Regards
Hays Travel
I wanted to go to Gozo in Malta for an…
I wanted to go to Gozo in Malta for an autumn break with my son .
Harry put together some fab choices with flights from Manchester .Prices were brilliant . Harry was extremely efficient and friendly . Everything was dealt with over the phone . Extremely easy .
29 August 2026
Friendly service
Friendly service, quick and easy to arrange holiday, in and out in less than 30 minutes.
29 August 2026
Reply from Hays Travel - Sandbach
Thank you for your wonderful review Mr Brown! We are so pleased to hear that you found our service friendly and that arranging your holiday was quick and easy. We appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel Sandbach
Very friendly staff at the sandbach…
Very friendly staff at the sandbach branch. Looking forward to my next adventure.
Thank you
27 August 2026
Reply from Hays Travel - Sandbach
Sandra,
Thank you so much for your wonderful review! We are delighted to hear that you had such a positive experience with our team in Sandbach. We're already looking forward to helping you plan your next adventure!
Kind Regards
Hays Travel Sandbach
Reply from Hays Travel - Sandbach
Thank you for taking the time to leave this wonderful review. We are so pleased to hear that you consistently receive excellent service from our team. Your positive feedback is truly appreciated.
Kind Regards
Hays Travel
Great Service
We have Traveled with Hays to several countries..Never had a problem always had a Fabulous Holiday..the service is excellent. Thank You Rachel and Team
18 August 2026
Reply from Hays Travel - Sandbach
Hi Barbara,
Thank you for your wonderful review! We are so pleased to hear you've consistently had fabulous holidays with us. We truly appreciate your kind words about our excellent service.
Kind Regards
Hays Travel Sandbach
Booked holiday over phone found hays…
Booked holiday over phone found hays very helpful wouldn’t go anywhere else many thanks to hays travel sandbach
14 August 2026
Reply from Hays Travel - Sandbach
Alison,
Thank you for your wonderful review! We are so pleased to hear you found our team helpful and appreciate your kind words. We look forward to assisting you with your future travel plans.
Kind Regards
Hays Travel
Rachel is very good at her job,knows …
Rachel is very good at her job,knows exactly what I want and she a lovely lady
23 August 2026
Reply from Hays Travel - Sandbach
Mrs Buckley,
Thank you so much for your wonderful feedback!
Kind Regards
Hays Travel Sandbach
Hays is the place to go for holiday advice.
Hays in sandbach is the place to go for holiday advice and booking. The whole group are great nothing is too much trouble. They really take the time to make sure everything is right for you
13 August 2026
Reply from Hays Travel - Sandbach
Thank you for your wonderful feedback! We are so pleased to hear that our team was able to provide you with excellent holiday advice and that nothing was too much trouble. We always strive to ensure everything is just right for our customers.
Kind Regards
Hays Travel Sandbach
Great experience
As usual, the advisor was knowledgeable, listened to my requests and responded with options.
Superb one stop shop, back for currency soon.
Many thanks.
20 August 2026
Reply from Hays Travel - Sandbach
Matt Alton,
Thank you for your wonderful 5-star review! We are delighted to hear that our advisor was knowledgeable and provided you with excellent options. We look forward to assisting you with your currency needs very soon.
Kind Regards
Hays Travel
Attentive efficient and pleasant …
Attentive efficient and pleasant staff . First time I've booked a trip through an agent I've travelled a lot and normally do my own , and I was very impressed.
21 August 2026
Reply from Hays Travel - Sandbach
Hi Steve,
Thank you for your wonderful feedback! We are so pleased to hear that our team made such a positive impression and that you were very impressed with your booking experience.
Kind Regards
Hays Travel Sandbach
Harry was very attentive and persevered…
Harry was very attentive and persevered until we found the right holiday for us.
19 August 2026
Reply from Hays Travel - Sandbach
julia morris,
Thank you for your fantastic review! We are so pleased to hear that our team member was attentive and persevered to find the perfect holiday for you.
Kind Regards
Hays Travel Sandbach
Knowledgeable and friendly advisor
Knowledgeable and friendly advisor who was able to help us identify and book what we hope will be a great holiday
16 August 2026
Reply from Hays Travel - Sandbach
Paul Read,
Thank you so much for your wonderful review! We are so pleased to hear that our advisor was able to assist you in finding your perfect holiday.
Kind Regards
Hays Travel
Reply from Hays Travel - Sandbach
Mr Ray Gould,
Thank you so much for your lovely feedback! We are delighted to hear that you had such a positive experience and received great advice.
Kind Regards
Hays Travel
Very efficient and helpful
Rachael was very efficient in sourcing a trip to Italy for me because I was so baffled with all the hotels! Emailed me, popped in, booked. Brilliant.
6 August 2026
Reply from Hays Travel - Sandbach
Elizabeth,
Thank you for your kind review it was good chatting to you!
Kind Regards
Rachel
Reply from Hays Travel - Sandbach
Hi Steve,
Thank you for your wonderful feedback! We are so pleased to hear that everything was explained well and that you had such a positive experience with us. We appreciate your kind words.
Kind Regards
Hays Travel Sandbach
I have a stroke and cannot talk
I have a stroke and cannot talk
But Rachel made it so,easy for me
Explaining everything and patience
It,was really smooth
2 August 2026
Reply from Hays Travel - Sandbach
Mr David Fairhurst,
Thank you for your wonderful review! We are so pleased to hear that our team member was able to make your experience smooth and easy, explaining everything with patience. Your kind words are truly appreciated.
Kind Regards
Hays Travel
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