From entering the shop we were met by friendly staff, our agent was Harry and he was so helpful finding us the holiday and hotel at just the right price ,and perfect flight times,
Company replied
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From entering the shop we were met by friendly staff, our agent was Harry and he was so helpful finding us the holiday and hotel at just the right price ,and perfect flight times,
Company replied
Staff in my local (Sandbach) shop are a pleasure to deal with. In particular Rachel who spent some time looking at numerous holiday options for me over several visits, and booking a trip. I also de... See more
Company replied
The staff are amazing at Hays Sandbach all so helpful patient and do their best to find a holiday suitable for a wide age range that meets our requirements. Always happy smiling and a great sense of h... See more
Company replied
I went to the Sandbach store rachel listened to what I wanted about the holiday she gave me a rough quote as I dont drive so needed ease of access to get to places. She took my email address and phone... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
3 High Street, CW11 1AH, Sandbach, United Kingdom
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From entering the shop we were met by friendly staff, our agent was Harry and he was so helpful finding us the holiday and hotel at just the right price ,and perfect flight times,

Reply from Hays Travel - Sandbach
Chloe was very helpful in booking our trip to Jersey. She went out of her way to ensure we got the hotel and flight times we wanted.

Reply from Hays Travel - Sandbach
Chloe and her team amazing and helpful will definitely always go their for my holidays

Reply from Hays Travel - Sandbach
I was only in the shop a short time and everything was sorted quickly.

Reply from Hays Travel - Sandbach
Your representative was helpful, knowledgeable, pleasant and got the job done efficiently

Reply from Hays Travel - Sandbach
The same great service that we have had for many years. But this time in Sandbach

Reply from Hays Travel - Sandbach
Chloe was extremely knowledgeable and efficient. She explored various options with us and gave us all the details we needed while selecting our next holiday.

Reply from Hays Travel - Sandbach
We always go to Hays who has always been pleasant and very helpful. They sort everything out for us including assistant travel. Thank you

Reply from Hays Travel - Sandbach
The staff are amazing at Hays Sandbach all so helpful patient and do their best to find a holiday suitable for a wide age range that meets our requirements. Always happy smiling and a great sense of humour. Rachel helped us to find a holiday in a good location that suited our budget. I always feel welcome in the store.

Reply from Hays Travel - Sandbach
Staff in my local (Sandbach) shop are a pleasure to deal with. In particular Rachel who spent some time looking at numerous holiday options for me over several visits, and booking a trip.
I also dealt with Harry who booked an additional trip for me.
Nothing seems too much trouble.

Reply from Hays Travel - Sandbach
Rachel was very efficient and fun, always enjoyable experience in this office

Reply from Hays Travel - Sandbach
Harry at Sandbach was really helpful very efficient and well informed.

Reply from Hays Travel - Sandbach
The lady that I spoke to was so helpful, very approachable and nothing was too much trouble, she was extremely pleasant.
If I needed additional help I would happily go back to see chloe 😇

Reply from Hays Travel - Sandbach
I went to the Sandbach store rachel listened to what I wanted about the holiday she gave me a rough quote as I dont drive so needed ease of access to get to places. She took my email address and phone number i wasn't expecting an email reply back so quickly it was a good offer and I came back into the store book my holiday

Reply from Hays Travel - Sandbach

Reply from Hays Travel - Sandbach
The staff is always very friendly an competent, especially Rachel.
Thank you

Reply from Hays Travel - Sandbach
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