Brilliant as always. 2 holidays booked with Rachel and 1 with Chloe. All so professionally done and everything taken out of our hands. Wouldn't go anywhere else.
Company replied
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Brilliant as always. 2 holidays booked with Rachel and 1 with Chloe. All so professionally done and everything taken out of our hands. Wouldn't go anywhere else.
Company replied
We have Traveled with Hays to several countries..Never had a problem always had a Fabulous Holiday..the service is excellent. Thank You Rachel and Team
Company replied
I wanted to go to Gozo in Malta for an autumn break with my son . Harry put together some fab choices with flights from Manchester .Prices were brilliant . Harry was extremely efficient and friendly... See more
Booked holiday over phone found hays very helpful wouldn’t go anywhere else many thanks to hays travel sandbach
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
3 High Street, CW11 1AH, Sandbach, United Kingdom
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Reply from Hays Travel - Sandbach
Rachel from the Sandbach Hays branch was very helpful. We saw a great deal advertised in the window and asked for all the details. When I returned some 24 hours later it had gone. Rachel then spent 20 minutes searching to find the equivalent deal at the same hotel and came up trumps. Super service with a great smile.

Reply from Hays Travel - Sandbach
Professional, helpful & friendly service. Chloe went the extra mile for us!

Reply from Hays Travel - Sandbach
Chloe at Sandbach was great, very honest and gave us all the options. Cannot fault her.

Reply from Hays Travel - Sandbach

Reply from Hays Travel - Sandbach
very helpful and patient in confirming my choices. Chloe and Rachel are both very good.

Reply from Hays Travel - Sandbach
The staff are very friendly and helpful as always. Nothing is too much trouble for them.

Reply from Hays Travel - Sandbach
Hepful assistant who listened to where we wanted to go and took time to find us the best deal.

Reply from Hays Travel - Sandbach
The staff at Hays travel, Sandbach were brilliant in helping us find our holiday. Rachael couldn't have done more for us, excellent service 👏 👌.

Reply from Hays Travel - Sandbach
Absolutely amazing. I’ll definitely be using them again. Made every thing super easy

Reply from Hays Travel - Sandbach
My fiend and I was looking for a 1st holiday together, the lady in sandbach branch was very helpful finding our ideal destination

Reply from Hays Travel - Sandbach
Made an international travel booking, with a bit of research on carriers. Hays found me an optimum deal at a time of rising prices. Well done.

Reply from Hays Travel - Sandbach
The lady was helpful and acted on my request for insurance.

Reply from Hays Travel - Sandbach

Reply from Hays Travel - Sandbach
Excellent information which allowed us to book 18 months early for a holiday .

Reply from Hays Travel - Sandbach
Excellent service, the member of staff was very professional and friendly. Our booking took no time at all and was stress free. We would not hesitate to return to this branch to book again in the future.

Reply from Hays Travel - Sandbach
The ladies are always friendly and professional with great ideas on a variety of holidays

Reply from Hays Travel - Sandbach
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