Brilliant as always. 2 holidays booked with Rachel and 1 with Chloe. All so professionally done and everything taken out of our hands. Wouldn't go anywhere else.
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See what reviewers are saying
We have Traveled with Hays to several countries..Never had a problem always had a Fabulous Holiday..the service is excellent. Thank You Rachel and Team
Company replied
I wanted to go to Gozo in Malta for an autumn break with my son . Harry put together some fab choices with flights from Manchester .Prices were brilliant . Harry was extremely efficient and friendly... See more
Booked holiday over phone found hays very helpful wouldn’t go anywhere else many thanks to hays travel sandbach
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
3 High Street, CW11 1AH, Sandbach, United Kingdom
- 01270895478
4.9
Excellent
475 reviews
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Rachel was fantastic as always...
Rachel was fantastic as always.... Great service as always.. Thank you very much.
Marc
28 January 2026
Reply from Hays Travel - Sandbach
We're happy to hear that you had a great experience! We appreciate your kind words and are thankful for your continued support.
Hays Travel
Friendly and knowledgeable staff
24 January 2026
Reply from Hays Travel - Sandbach
LINDA MCHUGH,
We appreciate your feedback; we are so happy to hear our staff was friendly and knowledgeable during your visit.
Hays Travel
Chloe
Chloe as always was welcoming and efficient. She’s very knowledgeable and helped to find the holiday for us. We were given our documents and dates to pay, information about car parking and booked our seats on the plane.
27 January 2026
Reply from Hays Travel - Sandbach
Hil T,
We're happy to hear that you found your advisor welcoming and efficient. It's great to know that they were knowledgeable and helpful in finding the perfect holiday for you.
Hays Travel
Reply from Hays Travel - Sandbach
Valerie Hassall,
We appreciate you sharing your experience with us. We're so glad to hear you received quick and efficient service from our team.
Hays Travel
Excellent service from Chloe.
18 January 2026
Reply from Hays Travel - Sandbach
robin,
We appreciate you taking the time to leave us such fantastic feedback; we are so happy you received excellent service.
Hays Travel
Chloe at Sandbach Hays travel was very…
Chloe at Sandbach Hays travel was very helpful, finding accommodation that she thought would be suitable for us.
Went back the next day and booked holiday. Very easy, very helpful.
24 January 2026
Reply from Hays Travel - Sandbach
Janet,
We're happy to hear that our team member was very helpful in finding suitable accommodation for you. We appreciate you booking with us and for your kind review!
Hays Travel
Communication first class
Communication first class. Travel agent Rachel was superb. 10 out of 10
25 January 2026
Reply from Hays Travel - Sandbach
Julie Grainge,
We're happy to hear that you had a first-class experience! We appreciate your perfect rating and are glad our communication met your needs. Super excited for you x
Hays Travel
All staff most helpful and experienced
All staff most helpful and experienced; and provided me with everything I needed in a most pleasant and professional way. Excellent service all round.
24 January 2026
Reply from Hays Travel - Sandbach
chris sproston,
We appreciate your wonderful feedback! We are so glad that our team could provide you with everything you needed in such a professional and pleasant manner.
Hays Travel
the staff especially Rachel were very…
the staff especially Rachel were very helpful & informative
24 January 2026
Reply from Hays Travel - Sandbach
David Wilson,
We appreciate you taking the time to share your kind comments. We are so happy to hear that our team was able to provide assistance and information.
Hays Travel
Reply from Hays Travel - Sandbach
Liz Hills,
We appreciate you taking the time to leave us such a wonderful review. We are so glad you found your experience helpful and welcoming.
Hays Travel
Always a great service from Hays Travel…
Always a great service from Hays Travel (Sandbach). Chloe is always helpful, and helped to recommend somewhere to go in January that wasn't too far away. We go in with a rough idea but they always help to us to find a destination. Will deffo be going back soon, great team.
11 January 2026
Reply from Hays Travel - Sandbach
Stephen Foo,
We're so glad that our team could help you find the perfect January getaway! It's great to hear that you appreciate the service provided and we look forward to seeing you again soon.
Hays Travel
Excellent service from Rachel at Hays…
Excellent service from Rachel at Hays Sandbach. As always she gets the holiday we want at a great price. Any issues sorted quickly and efficiently. I would highly recommended using Hays to book a holiday.
21 January 2026
Reply from Hays Travel - Sandbach
Andy Peach,
We appreciate you taking the time to share your positive experience. We're happy to hear that you consistently receive excellent service and great prices. Thank you for recommending us!
Hays Travel
Chloe presented herself in a…
Chloe presented herself in a professional manner and looked after my wife and I with our requirements.
21 January 2026
Reply from Hays Travel - Sandbach
Mr Harkness,
We appreciate you taking the time to leave us this great review. We're so happy to hear that we met your needs and expectations.
Hays Travel
City Break Rome
We sat down explained what we wanted and when and the city break was put together in an efficient and easy manner.
20 January 2026
Reply from Hays Travel - Sandbach
Neil,
We're happy to hear that we created your city break efficiently and easily based on your needs. Thank you for sharing your positive experience with us!
Hays Travel
Patience and empathy
Care and consideration choosing the perfect holiday for my parents 89 and 91
18 January 2026
Reply from Hays Travel - Sandbach
Ms CB,
We're happy to hear that we could assist in choosing the perfect holiday for your parents. Thank you for your positive feedback!
Hays Travel
Everything was handled very professionally
Nothing was too much trouble even our daft questions
17 January 2026
Reply from Hays Travel - Sandbach
Chris Billington,
We appreciate your positive feedback and are so glad we could assist you, even with all your questions. Thank you so much.
Hays Travel
The agent very quickly came up with a…
The agent very quickly came up with a range of good holidays in line with our requirements which allowed us to make an easy selection. We are returning customers so we had high confidence that this would be successful
17 January 2026
Reply from Hays Travel - Sandbach
Thank you so much for the kind review Rachel x
Hays Holiday Booking Experience
Booking our holiday abroad with Hays Sandbach was excellent . Made our booking with Rachel as before for previous holidays. She always explains everything clearly
from giving us advice on hotels and locations to prices transfers etc.
6 January 2026
Reply from Hays Travel - Sandbach
We appreciate you taking the time to leave us such a complimentary review. We're so glad that you find our service excellent and that you value the advice we provide when booking your holidays.
Booked another holiday with Rachel
Booked another holiday with Rachel, always so helpful looking for the best deals to suit what we wanted.
So excited for Italy . Thankyou
31 December 2025
Reply from Hays Travel - Sandbach
Thank you for your kind words, and i hope you enjoy Italy!
The usual first class help from Rachel…
The usual first class help from Rachel look forward to her checking us in
10 January 2026
Reply from Hays Travel - Sandbach
We're happy to hear that you appreciate the first-class assistance. We look forward to welcoming you and assisting with your check-in. Thanks Rachel
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