Hays Travel - Seaford Reviews 

679
TrustScore 5 out of 5

4.9

9-11 Place lane, BN25 1LA Seaford, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Our experience was great because although we changed our minds about dates and length of holiday, all 3 members of staff who helped us were patient and very helpful and worked hard to find our best f... See more

Company replied

Rated 5 out of 5 stars

We approached Hays with a travel idea and Stella found us the dream holiday. Stella answered all our questions and provided additional information and was her usual helpful self

Company replied

Rated 5 out of 5 stars

My travel advisor spent time checking my requirements, and matching them up. She gave me options and took trouble.This was really helpful in my decision of destination.

Company replied

Rated 5 out of 5 stars

Lucy was very helpful and took the time to answer all r questions and query’s we r already looking for next year


Company details

  1. #21 of 207 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 36 best companies in Cultural tours provider
  5. #3 of 32 best companies in Currency exchange service
  6. #8 of 102 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 9-11 Place lane, BN25 1LA, Seaford, United Kingdom

  • 01323340582

4.9

Excellent

TrustScore 5 out of 5

679 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(679)

119,579 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Book with confidence.

Excellent . Booked 2 holidays . Always professional . Would not use any other travel agent. Thank you Sian. All staff used before have always been great.

28 February 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks Sian, Hays Travel Seaford

Rated 5 out of 5 stars

Booking our Cruise

Was very helpful and kind, and put us at ease

28 February 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks Lucy, Hays Travel Seaford

Rated 5 out of 5 stars

Stress free travel booking

Lana was efficient, patient and a pleasure to deal with. Nothing was too much trouble. She’s a credit to your company. In fact all the staff were welcoming, and it takes the stress out of booking online for us ‘oldies’

28 February 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your lovely review it is appreciated. Kind regards, Lana at Hays Travel Seaford

Rated 5 out of 5 stars

Lana was very professional and took…

Lana was very professional and took time to to answer all my questions…..as it was my first time to book and go on a coach tour. I am looking forward to the holiday. Thankyou to all concerned…well done ❤️

17 February 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5 * review and kind comments, it was a pleasure booking your holiday for you. Kind regards Lana at Hays Travel Seaford

Rated 5 out of 5 stars

Lana was very helpful and found us a…

Lana was very helpful and found us a very nice holiday. She was very easy to talk to , a very nice young lady

28 February 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your kind review it is appreciated. Many thanks, Lana at Hays Travel Seaford

Rated 5 out of 5 stars

Couldn't have been more helpful

Interactions with Larna and Lucy were very positive and sorted out a a knotty booking of French trains, which had become a nightmare. They both went above and beyond.

27 February 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your positive review we are always happy to help! Kind regards, Lana & Lucy Hays Travel Seaford

Rated 5 out of 5 stars

Very helpful in sorting our trip to Scotland

Lucy guided us through the process of finding flights to and from Scotland including an hotel in the centre of Edinburgh and several trips as us oldies do not find it that easy to do these days. Will definitely use Hays again as the need arises.

13 February 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your positive review it was a pleasure to help you and i look forward to finding more great holidays for you both! Lucy 😊

Rated 5 out of 5 stars

Excellent travel agents

Friendly and welcoming staff on arrival to the shop. Very helpful and listened well to our requests and needs for our holiday. Great at finding the right price and working with us to get the right price.

12 February 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Hays Travel Seaford

Rated 5 out of 5 stars

The staff are very helpful and will…

The staff are very helpful and will always help with any problems tgat arise after booking the holidy.I have used them srveral times.

15 February 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind Regards, Stella at Hays Travel Seaford

Rated 5 out of 5 stars

Stella at the seaford branch went out…

Stella at the seaford branch went out of her way to sort our trip out she was very helpful and efficient. Highly recommend

7 February 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind Regards, Stella at Hays Travel Seaford

Rated 5 out of 5 stars

Fantastic experiences every time

Fantastic experiences every time, Can definitely recommend the Seaford branch, You will not be disappointed.
So easy to deal with and everything is done for you.

1 February 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your positive review we are always happy to help! Lucy 😊

Rated 5 out of 5 stars

Great service from hays in helping find…

Great service from hays in helping find our holiday taking the time to find out lots of info for us to help us make our choice

8 February 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind Regards, Stella at Hays Travel Seaford

Rated 5 out of 5 stars

Friendly, efficient service

Jessica, the Hays Travel Agent who assisted me, tailored my holiday to my exact requirements with a friendly, professional approach that filled me with confidence. I left the travel agents in Seaford extremely satisfied with the service I had received. Thank you Hays Travel and particular thanks to Jessica 😊

5 February 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

We appreciate your feedback and are so glad you were satisfied with our service!
Pleasure to book your holiday.Jess Hays Travel Seaford.

Hays Travel

Rated 5 out of 5 stars

Good travel agent .

Very helpful when I booked my holiday.
Helped me get the best deal

30 January 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind Regards, Lana at Hays Travel Seaford

Rated 5 out of 5 stars

We visited the Seaford shop and our…

We visited the Seaford shop and our holiday was booked by Lucy who was vey helpful.

29 January 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Lucy at Hays Travel Seaford

Rated 5 out of 5 stars

I use Hayes travel in Seaford because…I always come away completely happy

I use Hayes travel in Seaford because I have always been very happy with the service I receive, nothing is too much trouble and it takes away all the stress of booking a holiday, Stella has always been so helpful

24 January 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind Regards, Stella at Hays Travel Seaford

Rated 5 out of 5 stars

Fantastic experience with Hays

We had a fantastic experience with Hays from start to finish. They really took the time to listen to our needs and preferences and made sure they understood exactly what we were looking for. Nothing felt rushed or generic — the holiday was thoughtfully tailored to suit us perfectly. Their knowledge, attention to detail, and genuine care made the whole planning process stress-free and enjoyable. We ended up with a holiday that exceeded our expectations and felt truly personal. We wouldn’t hesitate to use them again and would highly recommend them to anyone looking for a bespoke travel experience.

30 January 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your lovely review it was a pleasure to help you - Lucy

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look