Hays Travel - Shanklin Reviews 

Donna , as all the staff at Shanklin Hays are always helpful, friendly and go out of their way to get you the holiday you want.
Would not use any other travel agent.

As the Shanklin branch had all my details from previous holidays. I was able to book over the telephone. Teresa was extremely helpful explaining any questions I had. An e-mail arrived soon after detailing my booking.

Sarah made our booking very easy..
We decided on a 7 day Cruise to Spain and France..She found an inside cabin that will suit our needs for what we want..and sorted everything else out for us...We have every confidence that everything will go smoothly ..Hays Travel
and the staff in Shanklin make sure everytime you get the holiday of your dreams...

Donna was very friendly, helpful & efficient in helping us book our cruise. We would definitely visit the branch again for any future bookings.

Teresa was very thorough and knowledgable.
Most helpful even though we kept changing our mind on dates.

I found booking my holiday was made so easy and uncomplicated Teresa sorted every thing out for me down to the last detail ..Im very very pleased that i booked through Hays Travel and will deffinantly be using them again in the future ...Many Thanks!

very helpful and caring. excellent service

What can I say but just an absolute fantastic company. All the lovely ladies who have helped my husband and I over the last 5 years are absolutely incredible, they are professional, friendly and they all have a great understanding in their job roll.

Very professional as always.

Hays , shanklin branch on the Isle of Wight has a great team of people , very helpful ,and knowledgeable, just booked another trip with them (thanks Teresa) safe in the knowledge that I can just pop in if I have any queries regarding the trip, and I will be met with a smiling face and first class service.

Sarah was very good and explained everything to us and helped out with professional advice and her experience with her knowledge made everything better to understand

i have used hays shanklin branch to book my cruises
and have all ways recived a first class service the staff are very friendly help full and they know about the company that you wish to book with

I always use this Branch the ladies are super friendly and efficient ,and the shop looks great after the refit

Donna at Shanklin explained everything clearly when booking our cruise for 2028, she made sure we were happy with everything with our booking and we came away feeling happy and confident that we’d got what we wanted.

The staff are always extremely helpful and knowledgeable. Nothing is too much trouble for them . Highly recommend this branch.

Sarah was very friendly and answered all my questions fully and promptly.She helped me to book the exact holiday I wanted.There was no time when I felt I was being pressurized or hurried.My experience was good old fashioned customer service at its best.Thank you.

Friendly, efficient and helpful staff.

Always very friendly and helpful staff. They always help us if we have problems with any part of booking our holiday. They always go that extra mile!. Would highly recommend them.