Absolutely brilliant! After hours spent googling holidays and not finding anything good enough, we came into the shop with a budget and a wish list. Karen helped us choose somewhere we hadn’t consider... See more
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Brilliant as ever!!! Simon was a STAR. Friendly, helpful, knowledgeable and thorough. Well done Simon. The chap on the foreign exchange counter ( sorry but didnt catch his name) was fantastic too and... See more
Company replied
We were able to discuss what we were looking for which resulted in us walking away having booked a 14 day cruise. Our clerk was very clear and concise, knew what to look for even amended our addres... See more
Company replied
We had a great experience booking our holiday with Helen! She was so friendly, approachable, and knowledgeable, and made the whole booking process feel effortless. Her customer service was excellent,... See more
Company replied
Company details
- Travel agent
- also in
- Cruise agency
- Cruise Travel Agency
- Cultural tours provider
- Currency exchange service
- Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
66 Cheap Street, DT9 3BJ, Sherborne, United Kingdom
- 01935 814351
4.9
Excellent
571 reviews
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If you want to book through a travel agency, this is the one
As always, you are acknowledged as soon as you enter the agency, whether the staff are with other customers or not. On this occasion I was welcomed by Karen Usher who helped us, with her extensive knowledge, in choosing a holiday suitable for our lifestyle, ages and expectations. Very efficiently she answered all of our questions, enabling us to book the holiday that day. If you want to book through a travel agency, this is the one.
13 October 2025
Reply from Hays Travel - Sherborne
Thank you so much for your lovely review, it is very much appreciated. It is always a pleasure to assist you with your holiday bookings :) Karen
Ella at Hays Travel
Ella at Hays Travel, Sherborne, was so helpful and found a cruise that covered all our requirements.
12 October 2025
Reply from Hays Travel - Sherborne
Thank you for your kind review :) Ella
Went into Hays with holiday in mind all…
Went into Hays with holiday in mind all questions answered all booked with car park booked and insurance sorted .
Always book my holiday with Hays in Sherborne fantastic staff !
12 October 2025
Reply from Hays Travel - Sherborne
Thank you Sharon for your kind review and using Hays Travel for all your holidays needs.
Katie
Very efficient service
Very efficient service, very helpful and nothing was too much trouble. Would definitely recommend.
11 October 2025
Reply from Hays Travel - Sherborne
Thank you for your review it is very much appreciated :)
Simon was great.
We had Simon help us put our holiday together, he was very helpful and got us a great holiday just what we wanted .
9 October 2025
Reply from Hays Travel - Sherborne
My pleasure, glad we were able to book what you wanted :)
Always book with karen and she finds…
Always book with karen and she finds what I'm looking for .
Always find the best deal
18 September 2025
Reply from Hays Travel - Sherborne
Thank you for your lovely review, it is much appreciated :) Karen
Great friendly atmosphere as soon you…
Great friendly atmosphere as soon you walk in. Helen always gives us superb attention with her delightful manner to all the detail involved in planning our next cruise. Always a pleasure to see Simon and of course Karen who is a mine of useful information.
30 September 2025
Reply from Hays Travel - Sherborne
Thank you for your lovely review. It was a pleasure assisting you with your holiday plans!
Reply from Hays Travel - Sherborne
Thank you for your review it is very much appreciated :) Simon
The staff were really helpful and…
The staff were really helpful and professional and the trip and flights went like clock work.
14 September 2025
Reply from Hays Travel - Sherborne
A pleasure Tracey, thank you for your kind words :)
Shannon was absolutely fantastic and…
Shannon was absolutely fantastic and very patient with us as we were there for hours trying to find the perfect holiday. Thankyou so much, Shannon, from sherbourne branch and we look forward to our holiday.
19 September 2025
Reply from Hays Travel - Sherborne
Thank you so much for the kind words. It was a pleasure assisting you with your holiday plans and I have no doubts you will have a lovely time :) xx
Karen from Sherborne comes up trumps again!!
Karen from The Sherborne branch always manages to come up with a great holiday for us. She really understands her customers and is always professional, friendly and helpful. I can’t recommend her enough. Thanks yet again Karen.
13 September 2025
Reply from Hays Travel - Sherborne
Thank you for your lovely review, it is always a pleasure to assist you with you holiday plans and I am so pleased to finally get you to Croatia :) Karen
Reply from Hays Travel - Sherborne
Thanks Andy, my pleasure
Reply from Hays Travel - Sherborne
Thank you for your kind review. It was a pleasure to assist you with your Disney plans :-)
Polite welcoming and helpful staff
Polite welcoming and helpful staff. Couple of minor clerical issues were dealt with.
2 September 2025
Reply from Hays Travel - Sherborne
Thank you for your lovely words. We hope you're having a wonderful holiday!
Always get excellent service from the…
Always get excellent service from the pleasant and knowledgeable staff.
5 September 2025
Reply from Hays Travel - Sherborne
Thank you for your lovely comments :) Karen
found an answer to complex requirements…
found an answer to complex requirements , thanks
2 September 2025
Reply from Hays Travel - Sherborne
Thank you for your lovely comments :) Ella
Reply from Hays Travel - Sherborne
Thank you for your kind review and booking with Hays Travel.
Katie
Reply from Hays Travel - Sherborne
Thank you for your kinds words. It was a pleasure to assist you :)
Reply from Hays Travel - Sherborne
Thank you for your lovely review it is very much appreciated. I am sure you will have a wonderful holiday :) Karen
Extremely helpful
Extremely helpful. Really knew what they were talking about. Made everything so easy. Highly recommended
27 August 2025
Reply from Hays Travel - Sherborne
Thank you for your lovely review, it is very much appreciated :) Karen
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