Megan was helpful looked at many different places for us to go for our budget, she gave us her knowledge of some of the places as she had visited them which is always helpful. we have booked with Hays... See more
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Rubi who served was brilliant as we had no idea where we wanted to go or what was available. Rubi selected several locations after listening to our preferences and we were pleased with what she offere... See more
Company replied
The agent (Eva) was very knowledgeable, efficient and helpful. She dealt with us in a very pleasant and professional manner during our booking process. She is an asset to the company
Company replied
We had an amazing experience with julie she was so knowledgeable and very helpful she couldn't have done anything more for us when we first walked into the branch there where smiles and you just felt... See more
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
84/88 Lumley Road, PE25 3ND, Skegness, United Kingdom
- 01754867928
4.9
Excellent
801 reviews
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Madison was so helpful
Madison was so helpful and worked hard to find us a great holiday as a family
8 February 2026
Reply from Hays Travel - Skegness
We appreciate you taking the time to leave us a review. We are so happy we could help you find a great family holiday. Many Thanks from Madison :)
Family time holiday
We called in one morning to make enquiries about coach travel and the young lady was very polite and professional and explained things about what we were enquiring about and gave us the relevant brochures. We left very happy happy. We then returned 2 days later to book as this is for my wifes 80th birthday and we actually travel on that special day. We felt very comfortable and the service we received was excellent. It is the first time we have used this company and it certainly won't be the last. We would definitely recommend Hays travel excellent.
5 February 2026
Reply from Hays Travel - Skegness
Thank you so much for the lovely review! It was a pleasure to see you both yesterday I'm really glad you found a trip fro that special day! I look forward to seeing you both soon and always happy to help where you require.
Nicole :)
We are always pleased very good service…
We are always pleased very good service lovely sty
1 February 2026
Reply from Hays Travel - Skegness
Thank you for your great review, always a pleasure! - Team Skegness
The young lady I think she is called…
The young lady I think she is called (EVA) so helpful and explained all about the holiday we have booked so cheerful and polite will recommend Hays to family and friends.
28 January 2026
Reply from Hays Travel - Skegness
Thank you so much for this lovely feedback it was a pleasure booking your cruise and I hope you have the best time - Eva
Malta Holiday
Friendly very helpful lady Becky. Listened and helped me book my first holiday abroad for many years.
20 January 2026
Reply from Hays Travel - Skegness
Thank you for this great review, it really is appreciate. We hope you have a fab holiday and look forward to helping you again in the future and we will pass this on to Becky also. - Team Skegness
Good assistance with h our booking
30 January 2026
Reply from Hays Travel - Skegness
We appreciate you taking the time to leave us this wonderful feedback, and we are so happy to hear about your booking assistance. Many thanks Team Skegness :)
A great example of excellent customer…
A great example of excellent customer service provided by Becky and Rubi. The professional and friendly way that they dealt with our enquiry, resulted in the booking of our ideal holiday. Looking forward to our travels in September and thanks again to Becky, Rubi and all the staff at Hays Travel in Skegness.
26 January 2026
Reply from Hays Travel - Skegness
We're happy to hear about the excellent customer service you received from our team. It's great to know that their professional and friendly approach helped you book your ideal holiday. We hope you enjoy your travels! Many Thanks Team Skegness :)
Always helpful
Becky is Always really friendly and helpful never feel rushed when picking our holiday nothing is too much trouble no matter how many questions we ask
26 January 2026
Reply from Hays Travel - Skegness
Thank you for the lovely comments regards your visit in-store. Lovely to see you both and always a pleasure to get you both sorted. Speak soon Becky :-)
Summer holidays
Nothing was to much trouble for Nicole over the last couple of weeks finding us our holiday
24 January 2026
Reply from Hays Travel - Skegness
We appreciate you taking the time to leave us this fantastic review! We're so happy we could find the perfect holiday for you over the last weeks.
Always happy to help.
Nicole
Madison was very helpful found lovely…
Madison was very helpful found lovely holiday after hunting lots place access for my disabled son
Now all booked staff at hays travel are all very helpful friendly
24 January 2026
Reply from Hays Travel - Skegness
Thank you so much for your lovely review! We’re really glad Madison could help you find the right holiday for your son’s needs. We all Hope you have an amazing holiday! - Hays Travel Skegness :)
Great experience booking with Hayes…
Great experience booking with Hayes Travel in Skegness. This was my first booking with them and I am very impressed. The trip I wanted booking required some research which they were happy to do on my behalf, they always got back to me within promised timeframe and were happy to modify several times in order that we got the perfect trip. They made the process so easy, nothing was too much trouble. Will definitely book with them again.
20 January 2026
Reply from Hays Travel - Skegness
Anon,
We're delighted to hear about your positive first booking experience with us in Skegness. We appreciate your feedback and look forward to assisting you again!
Hays Travel
A great experience.
The staff were well informed of what we required. We are first time holiday bookers and the gave us all the information we needed. They answered any questions with confidence and this made us confident of our booking. With a child who has special needs, they advised of ways we could be helped. Altogether a great experience.
9 January 2026
Reply from Hays Travel - Skegness
We're happy to hear that our staff were so helpful and knowledgeable, especially as first-time holiday bookers. It's great to know we provided the information and support you needed, giving you confidence in your booking and offering helpful advice for your child's needs. Many Thanks Madison
The service we got was outstanding.
The service we got was outstanding.
We have booked with yourselves before and always find the staff in Skegness branch to be so helpful and friendly. Nothing is too much trouble for them.
14 January 2026
Reply from Hays Travel - Skegness
Thank you for the lovely comments regards the service in store we will sure to pass these on. Many thanks Team Skegness
Tallulah was amazing went above and…
Tallulah was amazing went above and beyond to get us our holiday at a great price, she is an absolute asset to hays very kind professional lady thank you so much.
18 January 2026
Reply from Hays Travel - Skegness
Thank you for the lovely feedback regards the service you have had in store with Tallulah. I will be sure to pass this on to her. Team Skegness :-)
We booked our cruise with Becky and she…
We booked our cruise with Becky and she couldn’t have been more helpful! Very friendly and professional too. I would highly recommend her knowledge of all holidays I was asking her about ( and there were quite a few!)
14 January 2026
Reply from Hays Travel - Skegness
We appreciate you taking the time to leave us such a complimentary review We will pass this onto the lovely Becky. We're so glad that our team member was so helpful in planning your cruise- Team Skegness
Geraldine
The staff at Hays travel in Skegness are pure professional always helpful and ready to give good advice concerning travel and I will use them everytime I need help concerning my travels
14 January 2026
Reply from Hays Travel - Skegness
We appreciate your kind words! We are so happy we could provide a professional service. We look forward to assisting you again.
Trouble free booking.
Your employee (Becky) made the whole experience of booking 10 people to Disneyland Paris extremely trouble free. She dealt with the booking with great knowledge & efficiency.
13 January 2026
Reply from Hays Travel - Skegness
We're so happy to hear that you've enjoyed booking your Disneyland Paris holiday with us. How exciting! We will be sure to pass this on to Becky. Many Thanks Team Skegness
We were very impressed with the…
We were very impressed with the professional service, made to feel relaxed, plenty of information and easy to book
7 January 2026
Reply from Hays Travel - Skegness
Thank you for your lovely feedback and booking your holiday with me - was my pleasure to help you get it sorted and to meet you both - see you soon - Julie
Staff are very friendly you don't get…
Staff are very friendly you don't get rushed. Explain everything
6 January 2026
Reply from Hays Travel - Skegness
Thank you once again for booking your holiday with us :-) .. always a pleasure to help you get them sorted - see you soon - Julie
Megan is a star
Megan was as friendly and professional as always and helped us choose and book our holiday.
All the staff in Skegness office are great but Megan goes the extra 10%.
Wouldn't use anyone else now.
6 January 2026
Reply from Hays Travel - Skegness
We appreciate your kind words! We're so happy to hear that you find our team helpful and that you had a positive experience booking your holiday. We look forward to helping you again! Many thanks Team Skegness
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