Very helpful and knowledgeable. Spent plenty of time looking for the right cruise for us, even suggesting ideas that we hadn't thought of. Gave us an extra discount, making it better than going dire... See more
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We have used Hays several times now and it is always the same great service. All the staff are so friendly and pleased to help. Eva was really helpful finding us a cruise we had not thought of. she wa... See more
Company replied
Maddison our agent in the hays travel shop was absolutely top notch, she went above and beyond to help us sort our holiday. It’s not easy for the OAPs of this world to navigate the airport systems , w... See more
Company replied
Well once again you beat a major contender in the holiday market on price for the exact same holiday by just over £400 no wonder I keep coming back to you. Even tui’s price matching promise is a bit o... See more
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Company details
- #21 of 203 best companies in Travel agent
- #7 of 39 best companies in Cruise agency
- #9 of 54 best companies in Cruise Travel Agency
- #3 of 33 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 98 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
84/88 Lumley Road, PE25 3ND, Skegness, United Kingdom
- 01754867928
4.9
Excellent
780 reviews
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We have used Hays several times now and…
We have used Hays several times now and it is always the same great service. All the staff are so friendly and pleased to help. Eva was really helpful finding us a cruise we had not thought of. she was so patient with us and answered all our questions and concerns we had. Again we left very satisfied and so pleased we used Hays Travel.
29 July 2026
Reply from Hays Travel - Skegness
Thank you for your wonderful 5-star review! We are so pleased to hear that our colleague was so helpful and patient in finding you the perfect cruise. We truly appreciate your kind words and look forward to assisting you with future bookings.
Kind Regards
Hays Travel Skegness
Help with finding everything we had…holiday to India
Help with finding everything we had wished and booked it 😊 thanks to your college Madison
1 August 2026
Reply from Hays Travel - Skegness
Thank you so much for this lovely review, I look forward to seeing you again soon :) Kind Regards Madison
Excellent Customer Service
Excellent Customer Service, Julie & Ruby are so professional, friendly & always go out of their way to find the exact holiday you are looking for. A great experience, thank you.
29 July 2026
Reply from Hays Travel - Skegness
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such a professional and friendly experience, going above and beyond to find your perfect holiday. Hope to see you again soon :)
Kind Regards
Hays Travel Skegness
Very helpful and knowledgeable staff (…
Very helpful and knowledgeable staff ( Julie and Ruby ) nothing was too much trouble for them.
28 July 2026
Reply from Hays Travel - Skegness
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such excellent service and assistance.
Kind Regards
Hays Travel Skegness
Happy to help us find the cruise we…
Happy to help us find the cruise we wanted, very patient and polite. A pleasure to deal with, our 4th cruise booked with Hayes now . Won't be the last either !
28 July 2026
Reply from Hays Travel - Skegness
Thank you for your wonderful feedback! We are so pleased to hear that we provided such a positive experience for your cruise booking. We look forward to helping you with many more cruises in the future!
Kind Regards
Hays Travel Skegness
The whole experience was really good…
The whole experience was really good very informative loads of choices very helpful staff called Eva was recommended but family and would absolutely recommend.
27 July 2026
Reply from Hays Travel - Skegness
Thank you so much for your wonderful feedback! We are delighted to hear that you had such a positive and informative experience with us and especially Eva, We truly appreciate your recommendation.
Kind Regards
Hays Travel Skegness
5 star ⭐️
Julie at the Skegness branch..
Always go above and beyond to make sure everything is perfect ❤️
26 July 2026
Reply from Hays Travel - Skegness
We're so happy to hear that Julie at the Skegness branch consistently provides you with such excellent service. We appreciate your kind words! Many Thanks Team Skegness
Friendly and informative member of…
Friendly and informative member of staff made us feel wanted and nothing was too much trouble
25 July 2026
Reply from Hays Travel - Skegness
Thank you for your lovely feedback and booking your cruise with me - my pleasure to get it booked for you all :-)
Julie who booked our cruise was very…
Julie who booked our cruise was very helpful she gave us all the information we needed nothing was to much trouble
23 July 2026
Reply from Hays Travel - Skegness
Thank you for your lovely feedback and booking your cruise with me - my pleasure to get it booked for you :-)
Reply from Hays Travel - Skegness
Thank you for booking your cruise with me - it was my pleasure to get it sorted for you :-)
Reply from Hays Travel - Skegness
We're so glad you enjoyed our service. We appreciate your kind words!
Many Thanks Team Skegness
So easy and relaxed Hayes travel team…
So easy and relaxed Hayes travel team keep up the good work x
18 July 2026
Reply from Hays Travel - Skegness
Doyle Anne Marie,
Thank you so much for your wonderful 5-star review! We are so pleased to hear that you found our service easy and relaxed. We truly appreciate your kind words.
Kind Regards
Hays Travel Skegness
Brilliant
Brilliant, extremely well looked after
Megan and Becky have definitely gone above and beyond 😊😊
1st ever cruise
10 July 2026
Reply from Hays Travel - Skegness
Daimien Hughes,
Thank you for your brilliant review! We are so pleased to hear that our team went above and beyond to make your first cruise experience so wonderful.
Kind Regards
Hays Travel Skegness
A very pleasurable experience.
The whole process of discussing a cruise holiday and then booking it was so easy. This was wholly down to Eva in the Skegness branch. She was kind, thoughtful and efficient. Well done!
17 July 2026
Reply from Hays Travel - Skegness
John Evison,
Thank you for your wonderful feedback! We are so pleased to hear that the process of discussing and booking your cruise holiday was easy and that you had such a positive experience.
Kind Regards
Hays Travel Skegness
The way nicole went above and beyond to…
The way nicole went above and beyond to ensure i got the holiday i wanted
10 July 2026
Reply from Hays Travel - Skegness
Thank you so much for your kind words! We are delighted to hear that our team member went above and beyond to ensure you got the holiday you wanted. We truly appreciate your feedback.
Kind Regards
Hays Travel Skegness
Excelent service with helpful staff
7 July 2026
Reply from Hays Travel - Skegness
Thank you for taking the time to send your feedback to us - Really pleased you have received excellent service and I am sure you are looking forward to your holiday! - thanks for booking with us - Team Skegness
Great service from a knowledgeable…
Great service from a knowledgeable person who helped us decide our break. 5stars
13 July 2026
Reply from Hays Travel - Skegness
Thank you so much for your wonderful feedback! We are delighted to hear that our knowledgeable team helped you decide on your break - Team Skegness
Fantastic from start to finish always…
Fantastic from start to finish always with a smile and nothing is a problem excellent service
12 July 2026
Reply from Hays Travel - Skegness
Thank you so much for your wonderful feedback! We are thrilled to hear that you experienced such excellent service from start to finish. We truly appreciate your kind words.
Kind Regards
Hays Travel Skegness
Reply from Hays Travel - Skegness
Thank you for your lovely review regards the service in store, we will be sure to pass this on.
Many Thanks
Hays Travel Skegness
Our booking process was really good
Our booking process was really good. This is our second recent holiday booked with hays. Our agent at Skegness Rubi was very helpful. Our last holiday booked at Hays went very smoothly and was amazing.
8 July 2026
Reply from Hays Travel - Skegness
Thank you for your wonderful feedback! We are so pleased to hear that your booking process was good and that your previous holiday was amazing. We appreciate your kind words about our agent.
Many thanks, Skegness :)
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