We went in to see Alyson who has done many bookings for us. Also booking seats on the plane. Alyson goes the extra mile for us she is an ambassador to your company. With her continuous professional d... See more
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See what reviewers are saying
I use Hays Travel all the time & the staff are so friendly & helpful always look after me as I am on my own Alyson the manager is always ready to help & knows my needs
Company replied
Alyson is always so friendly and helpful. She is willing to spend time making sure she tailors the holiday to suit your needs. My son-in-law always explains how I could save money by booking the holid... See more
Company replied
Our Hays rep was Jake very welcoming and informative taking in all info and producing what we both feel is a great package. This is our second year with Hays just amazing service.
Company replied
Company details
- #21 of 208 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
57 Chapel Street, PR8 1AL, Southport, United Kingdom
- 01704 778695
4.9
Excellent
988 reviews
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The staff are very friendly and helpful…
The staff are very friendly and helpful in helping choose what you want from a good holiday
30 April 2026
Reply from Hays Travel - Southport
Thank you very much for your fantastic review we really appreciate it.
We look forward to looking after your holiday and we hope you have a fantastic time!
Hays Travel Southport
Reply from Hays Travel - Southport
Thank you Donna for your fantastic review!
We hope you have a fantastic holiday.
Hays Travel Southport
Great experience Great experience
Great experience, very efficient. Helpful, made the booking so easy. Nice to be able to have personal contact. Thanks, Travel were correct and so was all agency tremendous.
2 May 2026
Reply from Hays Travel - Southport
Thank you Andrew for your excellent feedback. We’re delighted to hear you had such a great experience and that the booking process was made easy for you.
We look forward to looking after your booking and we hope you have a fabulous holiday!
Hays Travel Southport
We were superbly looked after by Jake…
We were superbly looked after by Jake at the Southport branch.Jake listened to our needs and despite it being a big order dealt with every stage perfectly.
9 May 2026
Reply from Hays Travel - Southport
Thank you Robert for your lovely review. We’re delighted to hear you were so well looked after and that everything was handled smoothly throughout your booking experience.
We really appreciate your kind feedback and thank you for choosing Hays Travel Southport.
Great service
Rebecca was very helpful and made booking our holiday quick and easy. Great service throughout, and I would happily recommend her.
28 April 2026
Reply from Hays Travel - Southport
Thank you for your kind review Ed. We’re delighted to hear you had such a positive booking experience and that our team was able to make the process quick and easy for you.
We really appreciate your recommendation and your lovely feedback.
Thank you for choosing Hays Travel Southport and we hope you have a wonderful holiday!
Laura was fab!
Laura was fab! She was really patient and helped us choose the right holiday for our needs. Her local knowledge of the area we had chosen was a bonus too.
I would not hesitate to recommend Hays (and Laura!) to others.
Thank you.
4 May 2026
Reply from Hays Travel - Southport
Thank you Jill for your lovely review.
We’re so pleased to hear you had a positive experience and that our team was able to help you find the right holiday for your needs. It’s great to know the local knowledge and support provided made the process enjoyable.
We really appreciate your recommendation and your kind words.
Thank you for choosing Hays Travel Southport we hope you have a fantastic holiday!
Laura was very helpful and advised us…
Laura was very helpful and advised us on some good places to go when we visit Rome. We have been helped by Laura in the past and always find her very helpful and professional.
5 May 2026
Reply from Hays Travel - Southport
Thank you Martin for your brilliant feedback we really appreciate it.
We look forward to looking after your booking for you and we thank you for your repeat custom.
Have a fabulous holiday!
Thank You
Hays Travel Southport
laura was extremely helpful and…
laura was extremely helpful and efficient and we got exactly what we wanted.
5 May 2026
Reply from Hays Travel - Southport
Thank you David for your feedback we really appreciate it.
We look forward to looking after your booking for you and any future assistance you may need from us. Have an excellent holiday!
Thank You
Hays Travel Southport
very helpful and patient
Very helpful and knowledgeable.
Nothing was too much trouble .
Thank you Rebecca .
29 April 2026
Reply from Hays Travel - Southport
Thank you for your lovely review Mrs Grundy.
We appreciate your feedback and glowing review, we look forward to looking after your booking and any future assistance you may need.
Hays Travel Southport
Hays Southport
When we walk into Hays travel it's like we almost feel at home, we know most of the staff, and Jake at the Southport is so friendly and amazing at finding us what we want, he always greets us with a smile, he never fails to disappoint, wouldn't book with anyone else.
30 April 2026
Reply from Hays Travel - Southport
Thank you Nigel for your lovely review!
We really appreciate the excellent feedback about our level of service and how welcomed you feel.
We look forward to servicing your booking and any future assistance you may need.
Thank You.
Hays Travel Southport
Great service
Great service. Very helpful staff. Sorted a very last minute holiday quickly and completely stress free
28 April 2026
Reply from Hays Travel - Southport
Thank you Jayne for your excellent review.
We look forward to looking after your booking for you and any future assistance you may need from us. Have an excellent holiday!
Thank You
Hays Travel Southport
Reply from Hays Travel - Southport
Thank you for your review Roy.
We really appreciate your feedback and we look forward to looking after your booking for you and any future assistance you may need from us. Have an excellent holiday!
Thank You
Hays Travel Southport
Coach holiday recommendedThe staff were welcoming and friendly
The staff were welcoming and friendly. The lady who address the holiday enquiries (Natalie) I feel went over and above to find me the dates I needed and explained everything so clearly. She was marvelous.
14 April 2026
Reply from Hays Travel - Southport
Thank you Susan for your lovely review!
Your feedback is really appreciated and we look forward to looking after your booking for you and any future assistance you may need from us. Have an excellent holiday!
Thank You
Hays Travel Southport
Natalie was efficient and freindly…
Natalie was efficient and freindly making the booking over phone and sort out docs in store next week x
19 April 2026
Reply from Hays Travel - Southport
Thank you Jane for your excellent review.
We really appreciate your feedback and we look forward to looking after your booking for you and any future assistance you may need from us. Have an excellent holiday!
Thank You
Hays Travel Southport
Would always us Hays Travel as our first choice holiday agent.
We have used the same branch of Hays for a couple of years now. The staff are always helpful, pleasant and have a good understanding of our needs. We were seen by an adviser who has dealt with us in the past and the rapport was excellent. We left with the holiday we wanted, plus insurance and peace of mind.
17 April 2026
Reply from Hays Travel - Southport
Thank you for your lovely feedback!
We are really pleased that you are happy with the service you receive and appreciate your repeat custom. We look forward to looking after your booking for you and any future assistance you may need from us. Have an excellent holiday!
Thank You
Hays Travel Southport
Fantastic service
We called into the Southport shop on a whim and ended up on a lovely holiday in Greece, 3 days later
Helpful agent got us on a last minute livery holiday, lovely girl
But ….. I want to put this booking into my
jet 2 app but am having difficulty as it was booked by an agent
8 April 2026
Reply from Hays Travel - Southport
Thank you Lynne for your excellent feedback.
We are sorry to hear you are having difficulties working the app. If you would like to pop into store we are more than happy to try and assist you with this.
We look forward to looking after your booking for you and any future assistance you may need from us. Have an excellent holiday!
Thank You
Hays Travel Southport
Alyson
Alison, as usual, was superb in dealing with everything that we needed, thanks again Alyson
16 April 2026
Reply from Hays Travel - Southport
Thank you for your lovely feedback Mrs Dodd!
We really appreciate your feedback and we look forward to looking after your booking for you and any future assistance you may need from us. Have an excellent holiday!
Thank You
Hays Travel Southport
Reply from Hays Travel - Southport
Thank you George for your excellent feedback!
We look forward to looking after your booking for you and any future assistance you may need from us. Have an excellent holiday!
Thank You
Hays Travel Southport
Jake in Southport was extremely helpful…
Jake in Southport was extremely helpful and very knowledgable. Thanks for all you help!
13 April 2026
Reply from Hays Travel - Southport
Thank you Catherine for your lovely review!
We look forward to looking after your booking for you and any future assistance you may need from us. Have an excellent holiday!
Thank You
Hays Travel Southport
Great advice & service
We received great service & come away with a holiday that seems just what we wanted
8 April 2026
Reply from Hays Travel - Southport
Thank you Christopher for your excellent review.
We look forward to looking after your booking for you and any future assistance you may need from us. Have an excellent holiday!
Thank You
Hays Travel Southport
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