We went in to see Alyson who has done many bookings for us. Also booking seats on the plane. Alyson goes the extra mile for us she is an ambassador to your company. With her continuous professional d... See more
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See what reviewers are saying
I use Hays Travel all the time & the staff are so friendly & helpful always look after me as I am on my own Alyson the manager is always ready to help & knows my needs
Company replied
Alyson is always so friendly and helpful. She is willing to spend time making sure she tailors the holiday to suit your needs. My son-in-law always explains how I could save money by booking the holid... See more
Company replied
Our Hays rep was Jake very welcoming and informative taking in all info and producing what we both feel is a great package. This is our second year with Hays just amazing service.
Company replied
Company details
- #21 of 208 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
57 Chapel Street, PR8 1AL, Southport, United Kingdom
- 01704 778695
4.9
Excellent
988 reviews
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I’m 69 years old
I’m 69 years old , well travelled around the world through service in the Royal Navy. Since I left the navy I have been on many holiday cruises with P and O , Fred oleson, msc, and Britannia cruises . As I know what I’m doing I have always booked independant. Recently for the first time I asked hays travel in Southport to beat a price I was quoted for . Not also did they beat it but they made everything from start to finish so so easy. Their knowledge, experience , and capability was first class. They took all the hassle away and made me feel safe. To top it all off there currency exchange rate was very good .thank you
9 April 2026
Reply from Hays Travel - Southport
Thank you for your lovely review Mary!
We really appreciate your feedback and we are so happy it was an enjoyable experience booking with us. We look forward to looking after your booking for you and any future assistance you may need from us. Have an excellent holiday!
Thank You
Hays Travel Southport
Reply from Hays Travel - Southport
Thank you for your excellent feedback Jayne.
We look forward to looking after your booking for you and any future assistance you may need from us. Have an excellent holiday!
Thank You
Hays Travel Southport
I booked my holiday today with Natalie…
I booked my holiday today with Natalie She was very efficient & helpful with a very friendly manner .Thanks Natalie your a star x
9 April 2026
Reply from Hays Travel - Southport
Thank you for your excellent feedback Stephen!
We look forward to looking after your booking for you and any future assistance you may need from us. Have an excellent holiday!
Thank You
Hays Travel Southport
Reply from Hays Travel - Southport
Thank you for your excellent feedback Patricia!
We look forward to looking after your booking for you and any future assistance you may need from us. Have an excellent holiday!
Thank You
Hays Travel Southport
Always use Hayes Travel
Always use Hayes Travel for our cruise booking. Staff are helpful and knowledgeable.
26 March 2026
Reply from Hays Travel - Southport
Thank you for your excellent feedback Sally!
We look forward to looking after your booking for you and any future assistance you may need from us. Have an excellent holiday!
Thank You
Hays Travel Southport
Rebecca dealt with my booking and was…
Rebecca dealt with my booking and was excellent throughout giving good travel tips as well
2 April 2026
We always get a very warm welcome …
We always get a very warm welcome nothing is any problem to the staff go out of their way to help us with our holiday choice if there is a problem it gets sorted right away
1 April 2026
Helpful Experience
Everything was soon sorted and the assistant was very helpful looking after my friend and I. Particularly me as I need assistance as I have to walk with a stick.
26 March 2026
Alyson your travel agent is amazing she…
Alyson your travel agent is amazing she gives 100% making our booking experience enjoyable and stress free, everything we asked was researched, nothing was too much trouble. So patient and kind. Would highly recommend that you book with Hays Travel…Alyson especially.
31 March 2026
Hi from making my initial inquiry…
Hi from making my initial inquiry regarding a short break to Jersey.
I was contacted by e mail with some options, later after reviewing and speaking with the branch with various alteration dates we agreed to proceed.
Calling in branch the following day I was greeted by friendly staff, who talked me through my short break, we then paid in full.
Very friendly staff, helpful and nothing appeared to be to much trouble.
Thank you again .
29 March 2026
Natalie was very helpful and sorted my…
Natalie was very helpful and sorted my problems out in a timely manner
26 March 2026
Very helpful and very pleasent staff.
Very helpful and very pleasent staff.i have always booked with TUI but from now on it will always be Hays Travel.
26 March 2026
China holiday for…
The young lady Izzy who booked it for me was very helpful,she answered all my questions and put me at ease
17 March 2026
Reply from Hays Travel - Southport
Thank you for trusting us with your holiday. If you need anything else please let us know and we will be happy to help - Jake
Another excellent Hays experience
The friendliness and helpfulness of all the staff is what makes us keep coming back. They go above and beyond to find the perfect holiday and would recommend Hays Southport to anyone wanting to book a holiday without the stress!
17 March 2026
Reply from Hays Travel - Southport
Thank you so much for such a lovely review and thanks for trusting us with your booking again
If I could give higher I would.
Efficient and knowledgable to our needs.
Extremely helpful and never a problem assisting with our bookings.
Thank you to Alyson and her team.
15 March 2026
Reply from Hays Travel - Southport
Always a pleasure. Thank you :-)
Team at Hayes Southport are brilliant
Team at Hayes Southport are brilliant, great knowledge thanks Jake
22 March 2026
Reply from Hays Travel - Southport
I wouldn't let you book with anyone else :-) Jake
Welcoming staff with good travel knowledge
Staff are friendly andcknowledgeable. Not pushy, which for me is a big turn-off. I was allowed to make my own choices
14 March 2026
Reply from Hays Travel - Southport
Aww thank you for such a lovely review. Im glad you were happy booking with Natalie :-)
Booking with Hays
Hi our experience with Hays was very quick and efficient with a friendly member of staff. We have booked with Hays before and would highly recommend them.
Kind regards
Karen and Kevin Humphries
8 March 2026
Reply from Hays Travel - Southport
Always a pleasure to help, If you need further assistance please let us know - Team Southport
Very helpful and friendly staff
Very helpful and friendly staff. Found me a fantastic last minute holiday deal. Couldn’t have done anything more to make it a pleasant experience. Fantastic service, shop and staff xx
6 March 2026
Reply from Hays Travel - Southport
Good Morning, Nicola,
Thank you so much for this lovely review, it is so nice to hear and we are so glad you have had such a positive experience.
Many thanks,
Natalie, Hays Travel Southport
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