The Hays staff in the Spennymoor branch put themselves out to help you they are respectful and courteous at all times, they explain any issues that you may have. It would be wonderful if all forward f... See more
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Yet another excellent service on our booking from Claire, we just gave Claire the holiday details and she found us the exact holiday and dates we wanted.Claire is always brilliant at booking our holid... See more
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s Clare is extremely helpful we tend to deal with her most times when booking ( all staff are great ) She doesn’t rush us and explains everything including location of the property so we know exac... See more
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We never book with anyone else other than Hays at Spennymoor. The staff are amazing,funny,and very helpful with everything. We have enjoyed many hollidays booked by this company. They always look for... See more
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
55 Cheapside, DL16 6QF, Spennymoor, United Kingdom
- 01388 819297
4.9
Excellent
1k reviews
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I was wanting to book a cruise and the…
I was wanting to book a cruise and the first person I thought of was Rebecca at hays nothing is a bother to her to get you the best deal on the best ships she goes up and beyond to help thx
6 June 2026
Reply from Hays Travel - Spennymoor
Thankyou for the Lovely review, always a pleasure sorting your holidays and any questions you know where i am just give me a call. :) Rebecca
Everything went smoothly.
28 May 2026
Reply from Hays Travel - Spennymoor
Good Morning,
Thank you very much for your lovely comments, I hope you have a brilliant holiday. Clare :)
Great experience
The ladies at the Spennymoor branch are always helpful and are great at helping with booking holidays and currency conversions
31 May 2026
Reply from Hays Travel - Spennymoor
Thank you for your lovely feedback Rebecca :) It was a pleasure to book both of you for this holiday! Thanks Clare
Reply from Hays Travel - Spennymoor
Thank you for your feedback, I hope you have a lovely holiday. Clare :)
Staff are always helpful try to find…
Staff are always helpful try to find the best deal for the holiday you are wanting.
23 May 2026
Reply from Hays Travel - Spennymoor
Thank you for you review it was lovely having you back in store to get booked up again!
Very helpful staff …
Very helpful staff at the Spennymoor office who organised a complicated holiday to Italy for us. Communication had been excellent.
21 May 2026
Reply from Hays Travel - Spennymoor
Thank you for taking the time to leave such wonderful comments, it was a pleasure getting this holiday booked for you it sounds amazing and we are sure you will have the best time! Thanks Aiden
Reply from Hays Travel - Spennymoor
Thank you for leaving wonderful comments Andrea, it was a pleasure to get this booked for you! I hope you have a fantastic time. Thanks Jen
Really good and always price match what…
Really good and always price match what ever I go with.
16 May 2026
Reply from Hays Travel - Spennymoor
Thank you for taking the time to leave lovely comments, I'm so glad we managed to get this booked for you! Thanks Leah
Our next trip to Rhodes
We had a good experience at Hays. We found the staff pleasant and friendly. I'd already chosen the holiday we wanted and gave the details to the assistant. A very straightforward transaction, she sorted tickets and also airport parking, no hassle, also price matched online deal.
13 May 2026
Reply from Hays Travel - Spennymoor
Thank you for your lovely comments Anne, it was a pleasure booking this holiday for you! I hope you both have a fantastic time Thanks Leah
Spennymoor Branch
Went into the Spennymoor branch and Jade was great, friendly, easy to talk to and polite.
Holiday booked in no time at all.
11 May 2026
Reply from Hays Travel - Spennymoor
Thank you for leaving such wonderful feedback, I hope you have the most amazing holiday! Thanks Jade
Helpful staff
7 May 2026
Reply from Hays Travel - Spennymoor
Thank you for taking the time to leave feedback! We hope you have a fantastic holiday :) Thanks Cheryl!
Reply from Hays Travel - Spennymoor
Thank you for leaving such wonderful feedback Tony! Hope you have the most amazing holiday :) - Thanks Jen!
Hays Spennymoor
Rebecca at Hays Spennymoor will help you with any holiday requirements, she goes out of her way to get you what you want, nothings a problem. The company are there on the high street for face to face bookings, not everyone wants to go on line. The booking process was made very clear
28 April 2026
Reply from Hays Travel - Spennymoor
Thank you Lorna for leaving such lovely feedback we are so glad that we were able to get this holiday all booked for you! Thanks Rebecca
The staff were very friendly and…
The staff were very friendly and professional while advice given if asked
3 May 2026
Reply from Hays Travel - Spennymoor
Thank you so much for your kind words, I hope you have a fab time :)
Thanks Jen
Brilliant service as always from the…
Brilliant service as always from the staff at Hays Travel Spennymoor 😀
1 May 2026
Reply from Hays Travel - Spennymoor
Good Morning,
Thank you so much for your lovely feedback, It was a pleasure booking your holiday and I hope you have a lovely time :)
Thanks Jen
Reply from Hays Travel - Spennymoor
Thank you for your lovely comments, we hope you have a fantastic holiday to Menorca! Thanks Rebecca
Reply from Hays Travel - Spennymoor
Thank you for taking the time to leave wonderful feedback, it was a pleasure to book your holiday for you! Thanks Clare :)
Always have a great experience when…
Always have a great experience when booking a holiday at Hays Travel, Spennymoor. Clare was very efficient. We had the holiday booked, including discounts applied and airport parking included for just a few £'s more than the tour operator's attractive offer.
22 April 2026
Reply from Hays Travel - Spennymoor
Thank you for your lovely comments, It was a pleasure booking this holiday for you! Thanks Jade
Reply from Hays Travel - Spennymoor
Thank you for your lovely comments, It was a pleasure booking this holiday for you! Thanks Rebecca
Best staff ever at hays travel…
Best staff ever at hays travel spennymoor. Friendly and very helpful wouldn’t go anywere else.all staff go above and beyond to help you choose your holiday
12 April 2026
Reply from Hays Travel - Spennymoor
Thank you for taking the time to leave such wonderful comments we hope you have a fantastic holiday! Thanks Rebecca
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