All the girls great and Chloe listens to our needs and is professional and friendly and makes my experience relaxing and stress free Never an option for me to book without Hays Thanks 🙏
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See what reviewers are saying
All the staff are so friendly and helpful in stranraer store Chloe who was our agent went above and beyond organising our upcoming holiday so friendly helpful and had endless scrolling, and reco... See more
Company replied
From the moment I walked into the shop all of the girls were friendly and made me feel very welcome. Nothing was any trouble. Chloe was especially helpful giving me so much universal advice about c... See more
Company replied
We were looking for a cruise for 7 nights Somewhere nice April or May and that's all the information we gave The staff member Mallisa contacted us and sent three lovely cruises that she felt would... See more
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Company details
- #21 of 201 best companies in Travel agent
- #7 of 38 best companies in Cruise agency
- #9 of 53 best companies in Cruise Travel Agency
- #3 of 33 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 97 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
20 Bridge Street, DG9 7NS, Stranraer, United Kingdom
- 01776507009
4.9
Excellent
365 reviews
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Reply from Hays Travel - Stranraer
Linda Mclean,
Thank you for your wonderful feedback! We are so pleased to hear that you found our team helpful and that we listened to your cruise preferences.
Many thanks Sarah
Another great holiday to look forward…
Another great holiday to look forward to all taken care of by Melissa
16 July 2026
Reply from Hays Travel - Stranraer
Richard &Gillian,
Thank you so much for your wonderful feedback! We are so pleased to hear you have another great holiday to look forward to.
Many Thanks
Melissa
Once in a lifetime holiday
The entire staff in the office worked on finding my dream holiday, brilliant
23 July 2026
Reply from Hays Travel - Stranraer
Many thanks for your 5 star review, I am so glad we managed to get you your dream holiday booked. Team Stranraer :)
Amazing experience
Amazing experience, girls are fab! Can’t wait for my Wimbledon trip next year 😄
21 July 2026
Reply from Hays Travel - Stranraer
Many thanks for your 5 star review, it was our pleasure booking your holiday :)
Staff helpful at getting prices for…
Staff helpful at getting prices for holiday and hotel I found. Also booked my seats on plane. Did use my old address on paperwork but was corrected following morning. Will happily use again.
11 July 2026
Reply from Hays Travel - Stranraer
William Hunter ,
Thank you for your wonderful feedback! We're delighted to hear that our team was helpful in arranging your holiday and booking your seats. We appreciate you highlighting the quick correction of the paperwork. We look forward to assisting you again in the future!
Many Thanks
Melissa
Sarah got excellent flights at a good…
Sarah got excellent flights at a good price for me
17 July 2026
Reply from Hays Travel - Stranraer
I am so pleased to hear that I was able to find you excellent flights at a great price. Thank you for your kind feedback! Sarah
All the girls great and Chloe listens…
All the girls great and Chloe listens to our needs and is professional and friendly and makes my experience relaxing and stress free
Never an option for me to book without Hays
Thanks 🙏
15 July 2026
Reply from Hays Travel - Stranraer
Many thanks for your lovely 5 star review, it was my pleasure booking your holiday. Chloe :)
Staff Knowledge was fantastic really…
Staff Knowledge was fantastic really enthusiastic service no problems when we changed dates
1 July 2026
Reply from Hays Travel - Stranraer
Many thanks for your lovely 5 star review, it was my pleasure booking your holiday. Sarah :)
Made to feel welcome in the shop
Made to feel welcome in the shop , not rushed listened to. Friendly staff. We are returning customers who wouldn’t book a holiday anywhere else
1 July 2026
Reply from Hays Travel - Stranraer
Many thanks for your lovely 5 star review, it was my pleasure booking your holiday. Sarah :)
The staff were very helpful
The staff were very helpful, welcoming, friendly. They was very professional and very knowledgeable. I will book other holidays in the future.
21 June 2026
Reply from Hays Travel - Stranraer
Thank you for your lovely review, it was my pleasure booking your holiday. Melissa
Reply from Hays Travel - Stranraer
Thank you so much for your lovely review, it was my pleasure booking your holiday. Sarah
Very helpful staff member Sarah
Very helpful staff member Sarah. Searched for the perfect break for us.
11 June 2026
Reply from Hays Travel - Stranraer
Thank you so much for your lovely 5* review :) Sarah
First class service
Chloe who dealt with us was most helpful, she made the booking so easy .
13 June 2026
Reply from Hays Travel - Stranraer
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Chloe
Reply from Hays Travel - Stranraer
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Sarah :)
Wonderful service nothing I asked for…
Wonderful service nothing I asked for re assistance veggie meal was a problem
5 June 2026
Reply from Hays Travel - Stranraer
Many thanks for you lovely 5 star review, it was my pleasure booking your holiday. Sarah :)
Chloe was exceptionally helpful
28 May 2026
Reply from Hays Travel - Stranraer
Many thanks for your lovely review, it was my pleasure booking your holiday. Chloe :)
Reply from Hays Travel - Stranraer
Many thanks for your 5 star review, it was my pleasure booking your holiday :) Sarah
Staff very helpfull.polite.
2 June 2026
Reply from Hays Travel - Stranraer
Many thanks for your 5 star review, it was my pleasure booking your holiday. Chloe :)
As usual ALL staff friendly and…
As usual ALL staff friendly and knowledgeable
No pressure sales and everything explained with any options too
30 May 2026
Reply from Hays Travel - Stranraer
Many thanks for your lovely 5 star review, it was my pleasure booking your holiday. Chloe :)
Good customer service
Good customer service! Melissa was very efficient and offered alternatives at better prices. This is the second time we have made a booking with this company in the past month and both experiences were first class.
22 May 2026
Reply from Hays Travel - Stranraer
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday :) Melissa
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