Fantastic service from Melissa, truly dedicated member of staff going above and beyond to make the customer experience prefect. She is a lovely lady. Kept me updated every step of the way.
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See what reviewers are saying
Absolutely fantastic service from Caroline at Hays Travel Stranraer. She was so friendly and helpful and nothing was any trouble. First-class customer service from start to finish — I wouldn’t hesitat... See more
Company replied
Could not recommend Hays Travel in Stranraer more than I already do! Especially Sarah, she is so lovely. We have used Hays for many years now and they always give you the warmest welcome. Booking o... See more
Company replied
All the staff are so friendly and helpful in stranraer store Chloe who was our agent went above and beyond organising our upcoming holiday so friendly helpful and had endless scrolling, and reco... See more
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
20 Bridge Street, DG9 7NS, Stranraer, United Kingdom
- 01776507009
4.9
Excellent
378 reviews
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Perfect Service
Thank you to Melissa for all her help, built me the perfect holiday to disneyland at an amazing price compared to other online sites and companies that I had searched through. Made everything so simple and easy for me and let me know all the tips and tricks from her personal experience on the same holiday which is really appreciated. Great service and prices at this branch! Never booked through a travel agent before always do everything myself but its definitely made me want to book with them again with my next trip/holiday. Appreciate all the help
2 September 2025
Reply from Hays Travel - Stranraer
Thank you so much Rebekah for your lovely review. It was a pleasure booking your magical trip, I am so glad I could help with everything :) You will all have a fabulous time. Melissa.
Sarah was superb
Sarah was superb, helpful, friendly, patient. Willing to go that extra mile to ensure we got what we wanted.
Highly reccommended.
8 September 2025
Reply from Hays Travel - Stranraer
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Sarah :)
All the staff were very helpful and…
All the staff were very helpful and efficient - great service!
6 September 2025
Reply from Hays Travel - Stranraer
Thank-you for your lovely 5 star review, it was my pleasure getting your holiday all booked up! Melissa :)
Once again perfect service and very…
Once again perfect service and very friendly staff
5 September 2025
Reply from Hays Travel - Stranraer
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday :) Chloe
First class knowledge and service
From the moment I walked into the shop all of the girls were friendly and made me feel very welcome. Nothing was any trouble. Chloe was especially helpful giving me so much universal advice about cruising. Her knowledge was second to none and if she was unsure about any of the unusual questions I asked, she delved deeper to find the answer.
Thank you so much for all of your help girls, now looking forward to our fly, cruise stay in Croatia
30 August 2025
Reply from Hays Travel - Stranraer
Thank-you for your lovely 5 star review, it was my pleasure helping you book your cruise. Many thanks Chloe :)
HAPPY CRUISING
We were looking for a cruise for 7 nights
Somewhere nice April or May and that's all the information we gave
The staff member Mallisa contacted us and sent three lovely cruises that she felt would meet our needs we were spoilt for choice once we decided Mallisa got to work booking great flight times and organising over night hotel stay and car parking for the week she got a great deal with some extras including a window cabin and onboard spend well done hays travel would recommend and will certainly be using them again for our future holidays
28 August 2025
Reply from Hays Travel - Stranraer
Thank you so much for your 5 star review, I really appreciate it. It was my pleasure booking your holiday, Melissa.
Ladies were extremely helpful
Ladies were extremely helpful. They helped set up the app. They answered all my questions.
24 August 2025
Reply from Hays Travel - Stranraer
Thank-you so much for your lovely 5 star review, it was my pleasure booking your holiday. Caroline
Stranraer’ Sarah
Sarah McIntyre was the lady who helped me - and she was amazing!!! I will never use another agency again!
24 August 2025
Reply from Hays Travel - Stranraer
Thank-you so much for your lovely 5 star review, it was my pleasure booking your holiday :) Sarah
Excellent service
Fantastic service from Sarah in Stranraer branch, booked quickly with excellent information about the holiday
16 August 2025
Reply from Hays Travel - Stranraer
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday :) Sarah
Helpful and friendly with great knowledge
Caroline is always helpful and friendly, when I go in giving basic details of my requirements she has a great knowledge and offers options and suggests things I maybe hadn't considered. Always tries to get the best deals available.
12 August 2025
Reply from Hays Travel - Stranraer
Thank-you so much for your lovely 5 star review, it was my pleasure booking your holiday :) Caroline
Would not book with anyone else
Would not book with anyone else. The girls are fantastic, take time over your holiday never any presure. Excellent service.
6 August 2025
Reply from Hays Travel - Stranraer
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Melissa :)
The girls are amazing!!!
6 August 2025
Reply from Hays Travel - Stranraer
Thank-you for your lovely 5 star review :)
Chloe was absolutly fantastic helped in…
Chloe was absolutly fantastic helped in every way possible for a less stressful booking of my holiday very polite and helpful. All in great company and all staff helpful 😀
5 August 2025
Reply from Hays Travel - Stranraer
Thank you for your 5 star review. It was my pleasure booking your holiday! Chloe :)
Reply from Hays Travel - Stranraer
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Sarah :)
Stranraer branch go above and beyond
Stranraer branch go above and beyond, first class service from everyone. They are always so helpful.
6 August 2025
Reply from Hays Travel - Stranraer
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Sarah :)
Sarah was very helpful and made booking…
Sarah was very helpful and made booking our trip simple and stress free whilst ensuring we were fully aware of what we were booking.
23 July 2025
Reply from Hays Travel - Stranraer
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Sarah :)
The lady I spoke to was very helpful…
The lady I spoke to was very helpful and very professional. She processed a voucher for me over the phone and emailed it to my Sister for your wedding present.
30 July 2025
Reply from Hays Travel - Stranraer
Thank-you so much for your lovely 5 star review, it was my pleasure to help you with your gift card purchase :) Chloe
Chloe especially but all the staff at…
Chloe especially but all the staff at Stranraer branch were very helpful and professional.
Thank you
24 July 2025
Reply from Hays Travel - Stranraer
Thank-you for your lovely 5 star review. It was my pleasure booking your holiday :) Chloe
Reply from Hays Travel - Stranraer
Thank-you for your lovely 5 star review. It was my pleasure booking your holiday :) Chloe
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